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The Royal Horseguards

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#91 of 1,078 Hotels in London
Certificate of Excellence
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4,168 Reviews from our TripAdvisor Community

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Showing 3,832: English reviews
Huddersfield, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 February 2015

Stayed here for one night with colleagues. Outstanding service from start to finish. Courteous and helpful staff, modern and elegant reception with outstanding view from my room of the London Eye! . Breakfast was hot and plentiful, choice of hot buffet, cold selection, cereal and pastries - very attentive and helpful breakfast staff. Hotel is right next to the tube... More 

Helpful?
Thank Charlotte C
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Charlotte C, Thank you for your kind review regarding your recent stay with us at The Royal Horseguards Hotel in one of our bedrooms overlooking the London Eye. I am delighted that you had an amazing stay with us and I have passed your kind comments to all of the departments who were pleased with your kind comments. Please... More 

Northampton, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 February 2015

We recently stayed at this hotel for my husbands birthday. We arrived at 10 am expecting to leave our luggage and check in later. On giving our name, we were greeted with 'Happy Birthday'. Told our room was ready and offered a complimentary tea or coffee. The room was beautiful. It was on two levels with the bedroom and 3... More 

Helpful?
Thank Sondave
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Sondave, Thank you for your impressive and kind words about your recent stay with us and for not only observing the service excellence, but in taking the time to put it in a review. I am delighted to see that you appreciated the professional service provided by the team and that your husband’s birthday was one to remember. I... More 

Oslo, Norway
1 review
Reviewed 25 February 2015

Having had a great stay at The Royal Horseguards Hotel last summer, we were very much looking forward to another visit. Well, we were not disappointed. The weather was cold but the welcome could not have been warmer. Everybody we met were polite, friendly and helpful. Our executive twin room was spacious and beautiful with an amazing view over the... More 

Helpful?
Thank 505caroline
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear 505caroline, Thank you very much for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am very pleased to know that you had yet another great stay with us, I could not agree with you more regarding the highlights of the hotel and the warm welcome that you received. We are very privileged... More 

Ladera Ranch, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 February 2015

My husband and I spent 4 days at this beautiful hotel and attended the New Year's Eve Gala thrown by the hotel. I had several email exchanges with Hitesh regarding the Gala prior to our stay that could not be more pleasant, professional and informative. We checked into the hotel on December 30th and our room was akin to a... More 

Helpful?
Thank The_Missus_98
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear The_Missus_98, Thank you for your kind review regarding your stay with us at The Royal Horseguards Hotel on New Year’s 2015. I am delighted that you had a nice stay with us watching the amazing fireworks from One Whitehall Place, thank you for choosing our destination to spend such a special occasion. I have shared your kind comments with... More 

Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 February 2015

I stayed for the first time at the Royal Horseguards for business. I probably should have taken public transport because it took about 1.5 hour to get there from Uxbridge. The location is really perfect! The Eye is directly opposite of the hotel, really a great view. Staff is doing everything to make your stay a very pleasant one. I... More 

Helpful?
Thank PBK66
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear PBK66, Thank you for your review regarding your recent stay with us at The Royal Horseguards Hotel. I am pleased that you enjoyed your stay with us. I couldn't agree more with you, we are very privileged to be situated in the city opposite the London Eye. I have shared your feedback with our Food and Beverage Operations Manager... More 

Edinburgh, United Kingdom
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 February 2015 via mobile

Stay here! Stay Here! Stay HERE! STAY HERE! Got the hint yet? It is a fantastic hotel with fantastic staff. From the moment we arrived we were treated like VIP's. Doormen - Delightful Check in - A charming experience. Concierge - Can do, will do attitude Breakfast - Brilliant, great food, great choices. Room - ridiculously spacious and well laid... More 

Helpful?
1 Thank Stuart M
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Stuart M, Thank you so much for your kind review. Our team work to create memorable experience for our guests and I am glad that you thought so too so I have shared all of your amazing feedback with the team who couldn't be more pleased. I am very pleased to know that we have still lived up to... More 

Rushden, United Kingdom
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 February 2015

A five star hotel in central London is bound to be expensive BUT we like to stay here as a treat so if you can afford it we would highly recommend it. Lovely building, excellent rooms, superb staff and so much more. It's just nice to be pampered and treated well even though we only stay for a couple of... More 

Helpful?
Thank keredwh
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Keredwh, Thank you very much for, not only, recommending The Royal Horseguards Hotel but for taking the time to write a kind review. I am delighted that you had a nice stay with us and that you enjoyed the efficiency of our superb team. We could not agree with you more, the hotels location is very ideal given that... More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 February 2015

We have recently had a fantastic trip to London and that is in part due to the service and accommodation provided by The Royal Horseguards Hotel. All the staff were at the hotel were just delightful to us and our two children (17mths and 3yrs old). It is the first time we have done a trip like this and stayed... More 

Helpful?
Thank ECholidays
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ECholidays, Firstly thank you very much for your kind review regarding your stay with us at The Royal Horseguards Hotel. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that we have been successful in achieving this during your stay. We are delighted that you found both... More 

Ashford, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 February 2015

We stayed here for our 20th wedding anniversary-from checking in to breakfast the next morning the service was fantastic.The décor is amazing,such a beautiful old building and in the perfect location.Our room was lovely,clean and all the little extras if you needed any.Will look forward to coming back!!

Helpful?
Thank samantha m
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Samantha m, Thank you for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had an amazing stay on your 20th wedding anniversary. I have shared your lovely comments regarding the fantastic service to the team who were pleased with your feedback. We are privileged to be situated in... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2015

I booked this hotel on the recommendation of a friend and was not disappointed. The location is about 5 mins walk from Trafalger sq an 15 walk from the main theatres. Very clean room and friendly staff

Helpful?
Thank Pete912
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Pete912, Thank you for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a nice stay with us. I have shared your kind feedback with all the team members regarding the friendliness of the team. We are privileged to be situated in the heart of the city only... More 

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: $302 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#81 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
61 questions
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Ventura, California, United States
West Sussex, United Kingdom
Wakefield, United Kingdom

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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must have view of Thames ”
 of 5 bubbles Alan99997, 30 Nov 2016 | Read review
“Pay the extra and get a river view room”
 of 5 bubbles I2869OUpaulm, 30 Nov 2016 | Read review
“Ask for a river view”
 of 5 bubbles ThordurH, 29 Nov 2016 | Read review
“River view rooms”
 of 5 bubbles 5capt56, 28 Nov 2016 | Read review
“High floor with river view”
 of 5 bubbles mark4561, 21 Nov 2016 | Read review
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