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The Royal Horseguards

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#98 of 1,080 Hotels in London
Certificate of Excellence
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4,260 Reviews from our TripAdvisor Community

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Showing 3,913: English reviews
Reviewed 2 May 2015 via mobile

I booked an afternoon tea here last Saturday to take my husband and I out for a treat as it was his 35th birthday and wanted to do something really nice. All afternoon teas were booked out in the area and this was the only option left, I went for it and I must admit I had the most amazing...

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1Thank Jay H
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Jay H, Many thanks for taking the time to share your kind review of your recent experience with us. I am delighted that you had an amazing Afternoon Tea here at the Royal Horseguards Hotel for your husband’s 35th birthday treat. We are all about offering unique and luxurious experiences to all of our guests and your comments echo...

London, United Kingdom
Reviewed 2 May 2015

Lobby looks five star, the room looked three star: walls were white reminding a hospital ward, the bed stuck in the corner as you enter the room creating an impression of very little space in the room. Low level room design should be improved to match a five star level.

Review collected in partnership with this hotel
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3Thank Olga R
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Olga R, Thank you for taking the time to review your recent experience with us at the Royal Horseguards Hotel. Please accept my most sincere apologies for any disruptions that you have experienced with us. I would like to assure you that I take all guest feedback into consideration and have reviewed your comments with our Senior Management Team....

Clayton-le-Woods, United Kingdom
Reviewed 1 May 2015

From our arrival to the moment of our departure our experience was faultless. The staff were attentive and nothing was too much trouble. We were meeting family to celebrate two wedding anniversaries and we were given rooms close together on the third floor. The rooms were stunning with a view of the Thames and the Eye. The rooms were immaculate,...

Review collected in partnership with this hotel
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Helpful?
Thank Sioban D
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Sioban D, Thank you so much for taking the time to share your review of your recent experience with us at the Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us in one of our bedrooms that overlook the River Thames and the London Eye. It was a pleasure reading your review and to...

Milton Keynes, United Kingdom
Reviewed 1 May 2015

Well. Where do I begin? My partner and I had booked the Royal Horseguards to celebrate our one year anniversary and my birthday. The bonus was, that we also recently got engaged, so this was going to be a weekend to celebrate and it needed to be special. From the moment we stepped out from Embankment Tube Station, we knew...

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2Thank LWaller89
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear LWaller89, WOW thank you so much for taking the time to share your experience with us regarding your recent experience with us at the Royal Horseguards Hotel. I am thrilled that you had an outstanding stay with us to which the whole team went above and beyond to make your stay extra special. From our passionate welcomers to the...

North Yorkshire, United Kingdom
Reviewed 30 April 2015

We had pre booked our afternoon tea. The service was excellent, food amazing, plenty to go round, even had cake left over to take home and enjoy. We also had use of the luggage room as we all had large cases with us.

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Helpful?
Thank Amanda W
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Amanda W, Thank you so much for taking the time to review your recent experience with us at the Royal Horseguards Hotel. I am delighted that you had a great Afternoon Tea with us. Please be assured that I have shared your comments with our Food and Beverage Operations Manager to which he was really pleased. I hope we...

Stafford, United Kingdom
Reviewed 30 April 2015

I did not sleep over in this hotel but attended an all day meeting and used its facilities. The location is perfect there is very little noise even though you are in the center of London. The views of the river are great, the service and décor are top notch. This is a gem of a hotel

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Thank Roy I
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Roy I, Thank you so much for sharing your kind review of your recent visit to the Royal Horseguards Hotel. I am delighted that you had a great meeting when using our meeting rooms at the Royal Horseguards Hotel. Indeed we are privileged to be situated in the heart of the city alongside the River Thames and opposite the...

Reviewed 30 April 2015

It was my son, who while checking out hotels in London, "discovered" The Royal Horseguards. After reading the reviews, he was convinced this was the place to stay! It was perfect... really! From the moment we entered the hotel, we were greeted with the most courteous and helpful staff! Wow! Our room overlooked the Thames....and each night we left our...

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Thank 319genm
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear 319genm, I am very appreciative of the time you have taken to share your kind review of your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us in one of our bedrooms overlooking the River Thames and the London Eye. Indeed we are privileged to be situated in...

Barnsley, United Kingdom
Reviewed 29 April 2015

The only thing wrong with this hotel is the WiFi which I struggled with - everything else was wonderful. The rooms, the staff in particular were lovely. Nothing was too much trouble for the fabulous girls on reception. The hotel is stunning, the location great - it is possibly my favourite hotel in London so far. I shall be back.

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Thank Melinda J
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Melinda J, I am very appreciative of the time you took to post your kind words following your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us and for reassuring us that the Royal Horseguards is your favourite hotel in London; what a lovely comment. I have shared...

Murrieta, California
Reviewed 29 April 2015

When I went to The Hotel in a Rental Car I Parked as you would in front ,I said to Myself cant believe % Star and Parking in Front ,I had a Guy come out get Our Luggage and take it in the Hotel I parked next to 3 Rolls Royce's and Shimmied in .....GOT THE ROOM REAL quick Good...

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Thank waynefur555
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear waynefur555, Greetings from London to California! Thank you for taking the time to share your review of your recent stay with us at the Royal Horseguards Hotel. I am pleased you had a good stay with us and enjoyed your bedroom and the view. I have taken your comments into consideration with regards to the parking and the only...

Kingston-upon-Hull, United Kingdom
Reviewed 29 April 2015

I have stayed in many London hotels but this is without doubt the best hotel experience I have had. Beautiful room and wonderful service from warm and welcoming staff for whom nothing was too much trouble. The location is ideal for exploring the Westminster area.

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Thank Kathy R
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Kathy R, Many thanks for your kind review regarding your recent experience at the Royal Horseguards Hotel. I am thrilled that you had a wonderful stay with us. The team strive to deliver the best possible experience for our guests upon their stay so I am pleased that we could meet your expectations; these are the reviews we look...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: $333 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#86 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
65 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 7th floor and was very quiet.”
 of 5 bubbles alpha43, 10 Jan 2017 | Read review
“River view is a must”
 of 5 bubbles Loredanacarter, 10 Jan 2017 | Read review
“Waterloo Suite”
 of 5 bubbles 557carolinew, 9 Jan 2017 | Read review
“ask for a view of the Thames but know you'll have to pay for it.”
 of 5 bubbles M6664QJmarial, 6 Jan 2017 | Read review
“specify river view - definately worth it!”
  • view from room 520
 of 5 bubbles LSelvey, 5 Jan 2017 | Read review
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