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Hotel Moonlight

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Traveller (108)
Room & Suite (193)
Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“club room”(15 reviews)
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Hotel
Concierge
Free Parking
Breakfast included
3 Star accommodation
All hotel details
Additional information
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Reviews (324)
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281 results
Traveller rating
212
54
10
4
1
Traveller type
Time of year
LanguageEnglish
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212
54
10
4
1
Show reviews that mention
All reviewsearl's court stationclub roomfridge microwaverecommend hotelsingle roomlovely boutiqueshower screenearl s courtlovely little hotelthe natural history museumrooms are quietminute walkcromwell roadsmall hotelwould definitely stay here againboutique hotelconvenient location
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1 - 5 of 281 reviews
Reviewed 2 days ago

This hotel was an easy transit ride from Heathrow; about two blocks from the Earls Court station, there were plenty of restaurant options nearby and it was easy to plan our stay in the city from this Kensington hotel. Front desk staff were friendly and...More

Thank Leena N
Hotel's Favourite
Reviewed 13 November 2017 via mobile

What a lovely time we had at your hotel. From the warm greeting by Tommy to the helpful farewell by DeeAnn everything was top notch. The surprise bottle of wine and chocolates in our room was a sweet touch and very much appreciated. Both of...More

1  Thank artrep
Response from Magdalena K, Guest Relations Manager at Hotel MoonlightResponded 19 November 2017

Dear Guest, Thank you very much for your kind and lovely review. It was truly a pleasure hosting you here at Hotel Moonlight on your recent stay in London and I am delighted that you enjoyed every aspect of your stay (including the anniversary surprise)....More

Reviewed 2 days ago

This was the first time I stayed at a hotel near the Earls Court Tube station, having in the past thought the area a bit tatty. However, except for some of the shops nearby, I was delightfully surprised by the safety and actually the beauty...More

Thank Berkeleytraveler
Reviewed 3 weeks ago

I stayed at this hotel for 2 nights in a basement single room in early July during a trip to the UK. I wish I had been able to stay longer as I enjoyed my stay so much. The staff were all welcoming and helpful....More

Thank No_Plastic
Response from Chiara B, Front Office Manager at Hotel MoonlightResponded 1 week ago

Dear Guest, On Behalf of Hotel Moonlight, please accept our sincerest thanks for your positive and kind review. We are so glad that you appreciated the hotel location, room facilities and the friendliness of the staff. Our aim is to make our guests' stays with...More

Reviewed 3 weeks ago via mobile

The staff was nice and the location was good but I wasn’t happy with the cleaning and overall condition of the room. I was disappointed with what I found compared to what I was expecting (for the price). Plus, the decoration of the room was...More

Thank Ophélie L
Response from Chiara B, Guest Relations/Marketing Manager at Hotel MoonlightResponded 2 days ago

Dear Ophélie, Many thanks for sharing your experience with us. We are sorry to hear that your experience did not meet your expectation as we proud ourself on our cleaning standards and we always strive to provide the best service to our guest. Please feel...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Hotel Amenities
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 113 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 113 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (108)
Room & Suite (193)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Abc_20201
3 July 2018|
AnswerShow all 7 answers
Response from Playfool | Reviewed this property |
Am always back late @ night so not sure how’s in the evening. But it should be busy as there’s a couple of groceries shops & Mark & Spencer.
1
Vote
Leah R
18 June 2018|
AnswerShow all 6 answers
Response from Cinnamon A | Reviewed this property |
No, very clean!!!!! they clean rooms daily.
1
Vote
RacielGa
2 June 2018|
AnswerShow all 4 answers
Response from Chiara B | Property representative |
Good Evening! Hotel Moonlight is located near several parks, including Kensington Gardens and Holland Park. Located less than a minute walk, are two laundromats. Kind regards, Hotel Moonlight
1
Vote
Room Tips
"Rooms were air conditioned which was important in London's heat wave"
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"I paid a bit extra so I didn't have to be in the basement."
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"We had two daylight basement rooms and one room on an upper floor. Upper floor was much brighter with a nice..."
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"My room was 914 and it was perfect for me"
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