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Park Grand Paddington Court

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Traveller (1180)
Room & Suite (428)
Videos (1)
What is Travellers’ Choice?
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About

#93 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Park Grand Paddington Court their hotel of choice when visiting London. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Park Grand Paddington Court offers guests free WiFi. The hotel features a 24 hour front desk, a concierge, and room service. Plus, Park Grand Paddington Court offers a fitness center and breakfast, providing a pleasant respite from your busy day. Given the close proximity of popular landmarks, such as Buckingham Palace (1.8 mi) and Primrose Hill (1.9 mi), guests of Park Grand Paddington Court can easily experience some of London's most well known attractions. During your visit, be sure to check out one of London's popular tapas restaurants such as Dishoom Covent Garden, The Shed, and StreetXO, all a short distance from Park Grand Paddington Court. If you’re looking for something to do, Natural History Museum (1.2 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Park Grand Paddington Court Hotel. We’re sure you’ll enjoy your stay at Park Grand Paddington Court as you experience all of the things London has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Baggage storage
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Italian

Location

27 Devonshire Terrace Paddington, London W2 3DP England
Park Grand Paddington Court
4165Reviews108Q+A100Room tips

Reviews
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Traveller rating
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alilew65 wrote a review 17 Feb
Nelson, United Kingdom6 contributions1 helpful vote
An excellent hotel. The room had everything you could wish for. Iron safe hairdryer toiletries and most important - plenty of sockets. Well situated a short walk from Paddington Station. All the staff were pleasant and very helpful indeed
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Try and get a room upstairs where WiFi and phone signals are best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dario Rodrigues, Other at Park Grand Paddington Court
Responded 5 days ago
Dear alilew65, It's wonderful to hear that you had such a positive experience during your stay with us! We are thrilled that you found your room well-equipped with everything you needed, and that our convenient location near Paddington Station was a plus for you. Our team takes pride in providing excellent service, and we are delighted that you found them pleasant and helpful. Thank you for your kind words, and we look forward to welcoming you back on your next visit. Best Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maruf Subhani wrote a review May 2023
Karachi, Pakistan3270 contributions37539 helpful votes
Hotel's Favourite
Very good hotel.the rooms are clean and the stafff are always smiling. I would like to thank shuja for the help he make sure we have great stay. The breakfast is perfect. I will definitely stay again here. Very convenient to travel around London.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
40 Helpful votes2 Reposts
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 10 June 2023
Dear marufsubhani, Thank you for writing a review after your recent stay at the Park Grand Paddington. I am particularly thrilled to read that the location, the cleanliness of the hotel and the service were the main assets to your overall experience during this trip. We take a great pride, indeed, in delivering an excellent customer service with a team of professionals. Once again we hope to welcome you back to the Park Grand Paddington hotel soon! Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Conor C wrote a review 14 Feb
1 contribution
Execllent, our host Rhian provided immaculate service, with a free room upgrade, decoration, and bottle of Prosecco for us upon arrival. The room was lovely and great value for money, with a large comfortable bed and air conditioning, the tv had easy access to external devices (using the fire stick) so we could watch our own programs. The bathroom was lovely too, with a great shower and in pristine condition.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you’re curious about anything, the staff are very helpful and our host Rhian was a great help
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 1 week ago
Dear 382conorc, Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that Rhian, our host, provided you with exceptional service and made your stay memorable with a free room upgrade, decoration, and a bottle of Prosecco upon arrival. We are glad that you found the room to be lovely and great value for money, with a comfortable bed, air conditioning, and easy access to external devices for your own programs. It's fantastic to know that you enjoyed the pristine bathroom and the great shower. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EP1201 wrote a review 11 Feb
Paphos, Cyprus13 contributions12 helpful votes
I am writing to express my disappointment regarding the unprofessionalism displayed by the hotel, specifically Grand Paddington, in informing me of a necessary re-allocation just four hours prior to the designated check-in time, the lack of notice left me with no opportunity to take any necessary actions, as I received the message while boarding my flight Although they gave us the option of a cancelation and a refund,upon arriving in London for a small three-day break, time was of the essence, and I did not have the luxury to waste time searching for an alternative propert. The re-allocation provided was at a hotel located 1 kilometer away from the originally booked property. However, it must be noted that this new accommodation did not possess the amenities that had initially attracted us to the Grand Paddington Hotel. Furthermore, the re-allocation resulted in a downgrade in terms of amenities, price, and distance from the desired location. This unexpected change left a significant impact on the overall experience of our stay. Regrettably, the communication with Grand Paddington Hotel throughout this process was non-existent
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 1 week ago
Dear evi6905, We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay at Grand Paddington Hotel. We understand that the last-minute re-allocation and lack of notice caused frustration and inconvenience, especially as you were already en route. We deeply regret that we were unable to provide the amenities and location you had initially booked, which resulted in a downgrade to your overall experience. We take your feedback seriously and will address the lack of communication with our team to ensure this does not happen again in the future. We appreciate your understanding and patience during this unforeseen circumstance. If there is anything we can do to rectify the situation or assist you further, please do not hesitate to reach out to our management team. Once again, we apologize for any inconvenience caused and hope that you will consider giving us another opportunity to provide you with a better experience in the future. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Witchwizard wrote a review 9 Feb
Cambridge, United Kingdom5 contributions1 helpful vote
Hotel was immaculately clean. Staff were excellent, very welcoming and helpful Room was compact but had everything needed for a four night stay. Breakfast was superb the staff worked so hard to keep it running smoothly. A few guests treated the breakfast staff very poorly, however, the staff managed them with respect and dignity. Well done to those staff members. Will certainly use hotel again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Very close to station and all amenities.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 1 week ago
Dear Witchwizard, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found the hotel to be immaculately clean and that our staff provided excellent service, being welcoming and helpful throughout your stay. We are glad that the room, although compact, had everything you needed for your four-night stay. It's also wonderful to hear that you enjoyed the superb breakfast and appreciated the hard work of our staff in keeping it running smoothly. We are sorry to hear that some guests treated the breakfast staff poorly, but we are proud of our staff for managing the situation with respect and dignity. We will make sure to pass on your commendation to those staff members. Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ahmad N wrote a review Jan 2024
1 contribution
This hotel was perfect for my staying in London. Hotel manager Colston and Shuja saved my life , I did mistake and did a new reservation and help me to sort out the issue promptly. They were professional and very friendly. Shout out to whole front desk of park grand team
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 3 weeks ago
Dear E3751Cahmadn, Thank you for choosing Park Grand for your stay in London. We are delighted to hear that our hotel met your expectations and that our dedicated team, especially Colston and Shuja, were able to assist you promptly and professionally. We will definitely share your kind words with the entire front desk team. We look forward to welcoming you back for another exceptional experience at Park Grand! Warm regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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daniel wrote a review Jan 2024
Rossendale, United Kingdom1 contribution
Room 557 The hotel's location, within a 10-minute walk to Paddington tube station and surrounded by various dining options, was a positive aspect. However, several disappointments marred the experience. The room remained uncomfortably cold despite the air conditioning set to 28°C, resulting in a chilly night's sleep. The presence of pubic hair in the shower tray and curdled milk pots for tea and coffee added to the list of grievances. Additionally, an unpleasant smell of cigarette smoke infiltrated the room around 7 am from staff outside. While the room rate of just over £70 in London might justify overlooking some issues, a significant incident marred the stay. Personal belongings, including two bottles of wine placed outside the window to cool due to the lack of room fridges, were stolen. Despite confronting two staff members and suspicions pointing to them, no concrete proof could be established. The hotel's response, providing a complimentary bottle of Prosecco, was appreciated but did little to restore a sense of security, leaving a lingering feeling of discomfort and unease.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 4 weeks ago
Dear Explorer47483538065, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words about our location and the proximity to Paddington tube station and dining options. However, we're deeply sorry to hear about the disappointments and issues you encountered during your stay. We sincerely apologize for the discomfort you experienced with the room temperature and the cleanliness issues you mentioned. These concerns will be addressed with our housekeeping team to ensure that such incidents are not repeated in the future. We also apologize for the unpleasant smell of cigarette smoke that infiltrated your room, and we will investigate this matter further to prevent it from happening again. Regarding the incident with your stolen personal belongings, we take this matter very seriously. We understand the frustration and discomfort this would have caused. We have shared your concerns with our management team, and they will conduct a thorough investigation to ensure the safety and security of our guests. We appreciate your understanding of our gesture in providing a complimentary bottle of Prosecco, but we understand that it does not fully address the sense of discomfort and unease you experienced. Please be assured that we will take necessary measures to prevent such incidents from occurring in the future. Once again, we apologize for the inconvenience caused during your stay. We value your feedback, and we hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jake D wrote a review Jan 2024
1 contribution
The hotel staff Colston, Rihan, Kazi and Maisum were all absolutely wonderful and extremely helpful and nothing was a problem. The rooms were first class, clean and the location very central. We will be coming back here again. Highly recommend staying here. Thank you so much to the team. All the best.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don’t look anywhere else come straight here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 4 weeks ago
Dear jakedG6998MP, Thank you for your fantastic review! We're thrilled to hear that you had a first-class experience at our hotel and found our staff, including Colston, Rhian, Kazi, and Maisum, to be absolutely wonderful and extremely helpful. We're glad that the cleanliness of our rooms met your expectations, and our central location was convenient for your stay. We appreciate your recommendation and look forward to welcoming you back again in the future. Thank you for your kind words and all the best to you as well! Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trip24965294010 wrote a review Jan 2024
2 contributions
The best hotel I’ve been too great service Shout out too Riham,Kazi, Colston n Maisuon. Impeccable service, luxurious rooms, exceeded expectations, Exceptional stay, flawless amenities, highly recommended! Outstanding hospitality, exquisite design, a true gem!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 4 weeks ago
Dear Trip24965294010, Thank you so much for your amazing review! We're thrilled to hear that your stay at our hotel was exceptional and that our service, provided by Rhian, Kazi, Colston, and Maisum, was impeccable. We're delighted that our luxurious rooms, flawless amenities, and exquisite design exceeded your expectations. Your recommendation means a lot to us, and we're grateful for your kind words about our outstanding hospitality. We truly appreciate your feedback and hope to welcome you back for another 10/10 stay in the future. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tazmin F wrote a review Jan 2024
1 contribution
The service was lovely, was so nice and helpful at reception. Thank you so much for a great stay. Riham, Maisum, Kazi, Colston were lovely and great helps when checking in and helping us keep our luggage safe whilst we spent the day out at the zoo
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 4 weeks ago
Dear compensationf2020, Thank you for your kind words and for choosing our hotel for your stay. We're thrilled to hear that you had a great experience and found our service to be lovely and helpful. We're glad that Rhian, Maisum, Kazi, and Colston provided excellent assistance during check-in and helped keep your luggage safe while you enjoyed your day at the zoo. We truly appreciate your feedback and hope to have the opportunity to welcome you back for another wonderful stay. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$172 - AU$352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western shaftesbury paddington court london hotel london, best western paddington court hotel, london best western, best western london
FORMERLY KNOWN AS
BEST WESTERN Shaftesbury Paddington Court London
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
175
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PARK GRAND PADDINGTON COURT (AU$174): 2024 Prices & Reviews (London, England) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Park Grand Paddington Court
Which popular attractions are close to Park Grand Paddington Court?
Nearby attractions include Italian Gardens (0.4 km), Paddington Station (0.4 km), and The Swan (0.4 km).
What are some of the property amenities at Park Grand Paddington Court?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand Paddington Court?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Park Grand Paddington Court?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand Paddington Court?
Conveniently located restaurants include The Bear Pub Paddington, Nipa Thai Restaurant, and Bizzarro.
Are there opportunities to exercise at Park Grand Paddington Court?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Grand Paddington Court?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Park Grand Paddington Court?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Park Grand Paddington Court?
Many travellers enjoy visiting Houses of Parliament (4.1 km), Churchill War Rooms (3.7 km), and Tower of London (7.2 km).
Is Park Grand Paddington Court accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.