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Citadines Trafalgar Square London

2,412 reviews
#265 of 1,081 Hotels in London
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Traveller (667)
Room & Suite (379)
Dining (33)
Overview
  • Excellent40%
  • Very good44%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“london eye”(208 reviews)
“charing cross”(85 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Wheelchair Access
3.0 Star Hotel
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Reviews (2,412)Write a Review
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1 - 5 of 1,663 reviews
Reviewed 2 days ago

Clean comfortable room, well appointed. Fantastic location central to most London attractions. Courteous and helpful staff, nice breakfast cafe, free coffee, wifi and mobile map device. I would highly recommend Citadines Trafalgar Square, and will be returning!More

Review collected in partnership with this hotel
Thank Wendy R
Response from Anthony B, Manager at Citadines Trafalgar Square LondonResponded yesterday

Dear Wendy, Thank you very much for your recent feedback and for choosing Citadines Trafalgar. We were delighted with your feedback regarding your recent stay and have shared your compliments with our Team. We pride ourselves on the level of customer service that we provide...More

Reviewed 2 days ago

Just spent last evening at this hotel. Great location, but that is where it ends. Checked into our room (next to one which the door looked like it had been taped up like a crime scene), and decided to take a bath, after a long...More

Thank Mikeyman2195
Response from Anthony B, Manager at Citadines Trafalgar Square LondonResponded yesterday

Dear Reviewer, Thank you for taking the time to submit your feedback. I am truly saddened to read that you had such and unacceptable experience, and I sincerely apologise for the inconvenience caused. I have had a stern word with all the colleagues involved. I...More

Reviewed 2 days ago

This is a great location for anyone wanting to visit central London and the price is also very reasonable. The staff are also fantastic and always at hand to make your stay more comfortable. The hotel also arranges taxi's to collect and drop you back...More

Thank QasimQadri
Response from Anthony B, Manager at Citadines Trafalgar Square LondonResponded yesterday

Dear Qasim, Thank you for choosing Citadines Trafalgar as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again...More

Reviewed 6 days ago

The location and price of this hotel can't be beat. The perfect place to stay when you don't want to break the bank, and lets be honest we all want that. Only a short walk from Trafalgar Square you are in the middle of bustling...More

Thank Erik M
Response from Anthony B, Manager at Citadines Trafalgar Square LondonResponded 4 days ago

Dear Erik, Thank you for taking the time to submit your positive feedback score and comments. I am truly happy to read that you enjoyed the location which is perfect for London sightseeing and shopping. I have taken note of your negative comments and will...More

Reviewed 1 week ago via mobile

Had a 3 night stay and it was in a perfect location to get to many of London’s sites. Embankment station is very close and this has lots of the underground lines going through it. Room was large and had nice kitchen and very large...More

Thank Rachael213
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Details
Price range
USD 200 - USD 470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in London
#124 Family Hotel in London
#225 Romantic Hotel in London
#257 Business Hotel in London
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 200 - USD 470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in London
#124 Family Hotel in London
#225 Romantic Hotel in London
#257 Business Hotel in London
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (667)
Room & Suite (379)
Dining (33)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized
lions and brightly-lit fountains, Trafalgar Square is
not just considered the heart of this bustling London
hub, but the very core of the city itself. Beyond this
esteemed gathering place are more famous icons, as
well as a disproportionate numbers of the city’s most
popular cultural attractions including the National
Gallery and many West End theaters. Along the way to
...More
Questions & Answers
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685betsy
26 January 2018|
AnswerShow all 5 answers
Response from hugo64 | Reviewed this property |
Assume you`re coming from Heathrow We followed this advice for our trip to Citadines and it made things totally simple and easy Wished I could have given it lots of likes Piccadilly line (blue coloured and there is only one... More
0
Votes
RunnerGirl53
13 December 2017|
AnswerShow all 5 answers
Response from 46carpediem | Reviewed this property |
I agree with both of the suggestion. I shared a taxi while I had expected to take the train. If your suitcase is heavy or you arrive after a ;long day of travel, then I suggest the taxi (book it ahead of time). I think it... More
1
Vote
Woman_in_Toronto
31 August 2017|
AnswerShow all 5 answers
Response from María Luisa R | Reviewed this property |
I was there last month alone. I also booked a studio and two weeks before my trip they asked me if I preferred twin beds or a double. So, I don't think you should worry!!
0
Votes
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12345629
Room Tips
"Bed could have been a bit softer."
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"Higher floor for better views"
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"We had a two bedroom apartment, which was ok for a family of four but a little too cosy to share with friends..."
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"Studio rooms are far smaller than advertised."
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