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Kensington West Hotel

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Kensington West Hotel
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428 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Menston, United Kingdom
Reviewed 1 week ago

This hotel has a great location. It is a basic hotel, but clean (well apart from the rather large stain on the carpet floor). Beds and pillows a tad uncomfortable, but staff pleasant and helpful. The room I was in had a relatively new en-suite so was very pristine.If you want a great location and aren't spending too much time...

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Helpful?
Thank Shelly T
Bristol, United Kingdom
Reviewed 1 week ago

Clean, basic accommodation excellently positioned for Olympia. I had a single room on the ground floor. Was a little put off by the lingering smell of someone else's trainers and thought I was in for either a stinky or noisy night with the window opening onto the street. As it was the road was quiet. The mattress was lumpy and...

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Helpful?
Thank Phatwan
Wigan, United Kingdom
Reviewed 3 weeks ago via mobile

We've just arrived home after staying here this weekend. We were attending the Walker Stalker convention at Olympia and the location of this hotel for us was great. Less than a 5 minute walk away from the convention and in a nice residential area. Handy for food and local shops and easy to find. Check in was quick and hassle...

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Helpful?
1Thank Coleen G
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We are very lucky to be conveniently located waking distance to the Olympia Exhibition Centre. I am very pleased that you will look to stay with us again next year. We are looking into some renovations later this year for all our future guests...

Exeter, United Kingdom
Reviewed 15 February 2017

I stayed in this property for 2 nights in a family room, with two children the staff were very pleasant and helpful. It has a lift to all floors The room was plenty big enough, tea/coffee making facilities provided. Plenty of towels etc. We asked for extra pillows and recieved them within minutes, A few minutes walk from the shops...

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Helpful?
Thank loxley123
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Thank you for taking the time to write a review about your resent stay with us. I am very pleased to hear that the staff were very helpful. We take pride in customer service and try and ensure that all our guests have a pleasant stay with us whilst they are away from their homes. Apologies regarding the TV receptions....

Reviewed 30 January 2017 via mobile

Stayed here for one night this weekend. Room was small but it was clean, cosy and had enough storage for the two of us. The bathroom was again small but couldn't fault the facilities. Located a few mins away from Kensington High St and the tube so was ideal to get around. The staff were friendly and helpful. Will be...

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Helpful?
1Thank Sarah B
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Dear guest, Thank you for your kind praises. Our housekeeping team take pride in ensuring all our guest rooms are kept clean. We are fortunate to be located on a quiet residential street and only a short walk away from the hustle and bustle of Kensington High Street. I will relay your praises across to our friendly team and the...

Manchester
Reviewed 26 January 2017

Stayed here with two friends. We chose this hotel mainly due to it's attractive price and the fact that it was advertising triple rooms (i.e. rooms with 3 separate beds). It's easy to find, less than a 5-minute walk from the local tube stations. Excellent amenities nearby too (2 local shops, and a good cafe for breakfast down the road)....

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Helpful?
Thank DanielWarburton
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay. We read all our reviews which help us better our product and service for our future guests. Most of our triple rooms have a double and single bed as advertised online however we do have a limited number of triple rooms that have 1...

York, United Kingdom
Reviewed 22 January 2017

We wanted a cheap place to stay but not too far out of Central London. The room is basic and probably as small as it could be, but clean - which is something I value more than extra space. The only thing is that the shower is fixed in such a way that it soaks the floor, but it was...

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Helpful?
Thank Steph G
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at the Kensington West. I am very happy to hear that your room met your expectation in terms of cleanliness. We set high standards for room cleanliness and our housekeeping team are dedicated to ensure all our guest rooms are kept inline with our...

Norwich, United Kingdom
Reviewed 4 January 2017

I have been there just a few weeks ago. Great location, next to Kensington Olympia Galery and next to tube station (3-4 min walking). Also, a lot of shops and restaurants around. Very helpful reception staff, always willing to help (thank you Maria). Room was average: small bathroom with shower, hot water and good water pressure, small tv. Radiator wasn't...

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Helpful?
Thank tavibirsan
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Thank you for taking the time to post a review about your recent stay with us I am very happy to hear that our staff especially Maria were very helpful during your stay with us. We take pride in ensuring all our guests are faced with helpful welcoming staff members who follow our customer service procedures. We wish you a...

London, United Kingdom
Reviewed 14 November 2016 via mobile

My wife and I stayed while on a theatre visit to London. An easy trip from the West End on the District Line. There are a few pubs and restaurants within easy walking distance of the hotel. The hotel check in was straight forward as we had already prepaid some months earlier. WiFi connection was ok but not great for...

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2Thank RomfordMel
KazHotelsGroup, Guest Relations Manager at Kensington West Hotel, responded to this review

Dear Guest Thank you very much for taking the time to write a review about your recent stay with us. I am pleased to hear the the location was easy for you to get to from the West End and I am extremely happy to hear that our room met your expectations and that you found your room clean and...

Reviewed 12 November 2016 via mobile

Okay so I get that it's a budget hotel but I would still expect certain standards. Stayed here to visit London with my wife and young boy. Firstly We had to ask for another room because the room we were given originally reeked of smoke. The window was wide open in the room so the hotel obviously knew it stunk...

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Thank Munch25
KazHotelsGroup, General Manager at Kensington West Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay with us, I do apologies for the inconvenience we caused, we are a no smoking hotel and have clear signs up in all rooms and public areas. The hotel does not have any parking facilities. On street parking near the hotel have clear signs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Kensington West is situated in the heart of stylish London, Kensington. Just a 3 minute walk from Olympia exhibition centre & within easy reach to Kensington High Street, boasting many restaurants, bars, shops & a cinema. Kensington West offers good-value en-suite bedrooms, all of which have free WI-FI, flat screen LCD TVs, hair dryer, complimentary toiletries, ample power outlets and in-room tea & coffee facilities. We also offer a lift to all floors and a friendly 24-hour reception service. ... more   less 

Additional Information about Kensington West Hotel

Address: 25-27 Matheson Road, London W14 8SN, England (Formerly Aston Court Hotel)
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $43 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kensington West Hotel 2.5*
Number of rooms: 40
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Also Known As:
Hotel Kensington West
Kensington West London
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Buenos Aires, Argentina
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've only used one so can't comment”
 of 5 bubbles loxley123, 15 Feb 2017 | Read review
“Try to find an offer because during summer holiday, we've been told a room can get up to £hunderds per night!”
 of 5 bubbles tavibirsan, 4 Jan 2017 | Read review
“do ask for room without bunk beds”
 of 5 bubbles bettyboo186534, 20 Oct 2016 | Read review
“Window away from the streets.”
 of 5 bubbles , 26 Sep 2016 | Read review
“Best fit for a single traveler that uses the public transport. No handicapped access t the local tube station.”
 of 5 bubbles cgriffisteach, 16 Jul 2016 | Read review
5 of 5