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Phoenix Hotel

1,769 reviews
#260 of 1,081 Hotels in London
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Traveller (508)
Room & Suite (368)
Dining (31)
Overview
  • Excellent30%
  • Very good51%
  • Average16%
  • Poor2%
  • Terrible1%
Travellers talk about
“tube stations”(117 reviews)
“hyde park”(106 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Dry Cleaning
3.0 Star Hotel
All hotel details
Offers from Phoenix Hotel
Special Offer: Continental breakfast inc
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,769)Write a Review
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356
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356
495
180
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17
Show reviews that mention
All reviewstube stationshyde parkcontinental breakfastsingle roombayswater queenswaykensington gardenswestbourne grovenotting hillyogurtrestaurants and shopscircle lineboiled eggssafe areano air conditioningminute walkplace to sleepbreakfast staff
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1 - 5 of 1,073 reviews
Reviewed yesterday

The Phoenix Hotel was located in a great location, close to Bayswater and Queensway stations, with many eateries nearby. The room was comfortable. The staff was helpful and thank you to the breakfast room manager who provided us with tea/coffee and biscuits prior to our...More

Thank AmazingTravels
Hotel's Favourite
Reviewed 7 June 2017

I've stayed in the hotel twice and found it welcoming, comfortable and excellent value. The hotel location is very easy to reach by train and the area is lively and pleasy. Kensington Gardens are very close by and make an excellent place for a stroll....More

2  Thank Deborah W
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 9 June 2017

Thank you for your positive comments and for awarding Phoenix Hotel your top score! We are delighted to know that you are one of our returning guests and we look forward to welcome you back next time you visit London!

Reviewed yesterday

Like most hotelrooms in London the room was very small, and ours was a bit stuffy too, so we slept with the window opened. TV and wifi signal worked well. The neighborhood is nice, with plenty of shops and restaurants around, 5 minutes walking from...More

Thank davidoffski
Reviewed 2 days ago

I have now been staying at the Phoenix Hotel for 18 years in a row on my quarterly business trips to London. And for a reason: always helpful staff, nice location of the hotel and a good value for money proposition. Recommended any time. Kind...More

Thank frankfager1956
Reviewed 2 days ago

Only checked in today so have yet to have slept. first impressions. - Good Location, fairly quiet - Easy walk from Bayswater Tube - Clean - Staff friendly and efficient - Rooms Small, basic but clean. Room is very basic, and very small - however...More

Thank KATS290411
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 2 days ago

Thank you for choosing Phoenix Hotel for your London stay. We would like to thank you for your review and if you prefer a room to the front of the Hotel we can arrange this for you if you speak to a member of staff...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Dry Cleaning
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
USD 108 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#249 Business Hotel in London
#360 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 108 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#249 Business Hotel in London
#360 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (508)
Room & Suite (368)
Dining (31)
Business Centre & Event Rooms (2)
Nearby
Notting Hill
As West London's friskiest corner, Notting Hill more
than manages to retain plenty of the same appeal
that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
London, with each presenting visitors with an
...More
Questions & Answers
Ask a question
crishe
19 December 2017|
AnswerShow all 6 answers
Response from Phoenix H | Property representative |
Irons and boards are available on request.
0
Votes
WalesShazza
28 November 2017|
AnswerShow all 7 answers
Response from Phoenix H | Property representative |
Breakfast is available from 7am to 10am Monday to Saturday and 7.30am to 10.30am on Sunday
0
Votes
Stephen A
6 November 2017|
AnswerShow all 3 answers
Response from Stez66 | Reviewed this property |
Hello, yes my room was equipped with a fan!
0
Votes
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12345612
Room Tips
"Avoid the small rooms, furnished in two levels. It is like being squeezed in a broom locker."
Read review
"stayed in room 316 with a good view to the gardens."
Read review
"Try to be in higher floor to have better view."
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"1st floor mezzanine room"
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