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Sheraton Grand London Park Lane

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Sheraton Grand London Park Lane
Sheraton Grand London Park Lane
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332 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

I have stayed here twice in the past couple of weeks and on both occasions had a brilliant experience. Reception staff were extremely professional, friendly and amazingly helpful. The rooms are beautifully renovated in true deco style, glamorous and spacious with beds you just sink into; very comfortable for relaxing and business. I had an art deco suite on the...

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Helpful?
Thank Lynne M
itfb
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

I searched on line for hours, no days looking for a place to stay without knowing London. There are so many great options, neighborhoods to see and restaurants. In the end we chose the Sheraton Grand, it is very nice, recently renovated the rooms are comfortable and well decorated. The lobby area where they have the palm court is open...

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Thank itfb
About Hotel's Favourite Review
SheratonGrandManager, Manager at Sheraton Grand London Park Lane, responded to this review

Dear itfb, Thank you for taking the time to share your review of your recent stay. It was disappointing to read that the snack offered at our Club Lounge did not meet your expectations. Your feedback is very important for us and please rest assured that is has been shared at an Executive level. On a positive note, it is...

Street, United Kingdom
Reviewed 3 days ago NEWvia mobile

What a fabulous treat. Afternoon tea with ever flowing bubbles. Great setting, great service, delicious food and a harpist to listen too. We loved it. Our waiter was so attentive and kept replenishing both food and drink, thanks lorenzo. Concierge was helpful and polite really taking pride in the hotel. Will definitely be back.

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Thank Cathy A
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Service at reception was good, club lounge was beautiful, restaurant was pretty decent and rooms were very nicely renovated. Had USB points in the room and even the club lounge to charge your phones so for a smartphone junkie like me, I was in heaven. So why not 5 stars? As a gym fanatic, the fitness center I felt was...

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Thank Cecil L
Reviewed 3 days ago NEWvia mobile

Location is ok just a short walk to most places or catch the tube from green park station. Can walk straight through Green Park to Buckingham Palace to see changing of the guards but is very busy. The hotel is lovely in the main entrance and the staff are so friendly and very helpful with anything you need. The room...

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Thank Damo2200
Singapore, Singapore
Reviewed 6 days ago NEW

Love the modern decor at the Sheraton Park Lane - rooms were really clean, felt larger than life and the service was great. Very cosy room and the staff were very courteous. We enjoyed our stay very much.

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Thank Metta E
Greater Sydney, Australia
Reviewed 6 days ago NEW

Very large and quiet room, however the hotel atmosphere is quite cold and breakfast way too expensive. Good for a 1 night stay when waiting for the next flight. It was very quiet during my stay, which was also much appreciated!

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Thank williamslleniv
London, United Kingdom
Reviewed 1 week ago NEW

I stayed here after having a nightmare with some apartments I booked for the night before my wedding with my bridal party. We left the apartments within 10-15 minutes and booked the Sheraton. Easy parking, 2 second walk to the entrance and the staff were very helpful getting all our bags in. Room service was spot on and they were...

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Thank ellisecjn
Reviewed 1 week ago

Love the modern decor at the Sheraton Park Lane - rooms were really clean, felt larger than life and the service was great. As an example, I asked to store some personal items in the micro-mini-bar and the housekeeping staff kindly cleared the fridge of all mini-bar items to avoid any confusion with charging - no questions asked! Check-in and...

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Thank Karen J
Miami, Florida
Reviewed 2 weeks ago

I really really love this hotel and so does my kids. We booked 2 rooms and ask for connecting room. By the time we checked in we agreed to upgrade to the club level which means you will be in a higher floor and we would get a room facing across each other and have to pay extra. We have...

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Thank bhichika

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mercante
Mercante
Cuisines: Italian, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton London Park Lane Hotel is centrally located near Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London's West End theatres. As evening falls enjoy a conversation over a world famous English afternoon tea at the Palm Court, or experience a Mayfair local Smith & Whistle. From 1st September 2014, The Park Lane Hotel will be undergoing a transformation. We are very excited to be making a major investment in the hotel which will result in completely renovated guest rooms and public areas. During this period, the hotel will remain open and will continue to offer all of its current services. ... more   less 

Additional Information about Sheraton Grand London Park Lane

Address: Piccadilly | Piccadilly, London W1J 7BX, England
Region: United Kingdom > England > London > Mayfair
Price Range: $377 - $725 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand London Park Lane 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Hotel London
London Sheraton
Sheraton London
Hotel Style:
#203 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand London Park Lane staff and other travellers.
12 questions
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Edinburgh, United Kingdom
7 months ago
Silicon Valley
New York City, New York
Riyadh, Saudi Arabia

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Questions? Get answers from Sheraton Grand London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, get a room facing Green Park and Piccadilly. Higher floors help with muffle the traffic noise.”
 of 5 bubbles 107KevinR, 5 Mar 2017 | Read review
“Ask for a park view room and you can Hyde park and all of the iconic London landmarks.”
 of 5 bubbles davidjZ4342DX, 28 Feb 2017 | Read review
“higher floor”
 of 5 bubbles TravelWhiz1981, 14 Feb 2017 | Read review
“Club room with the view of Green Park”
 of 5 bubbles 608teddyq, 8 Feb 2017 | Read review
“Stay high and facing a side street”
 of 5 bubbles Travelingman16, 5 Feb 2017 | Read review
5 of 5