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Novotel London Waterloo

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Traveller (693)
Room & Suite (283)
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Overview
  • Excellent32%
  • Very good50%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
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Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,175)
There are newer reviews for Novotel London Waterloo
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Traveller rating
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475
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248
70
35
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All reviewslambeth palacelondon eyebig benseparate toiletminute walksouth bankthe sofa bedbakerloo linethe nearest tube stationthames rivertrafalgar squarebus stopexecutive roomthe hotel is cleanfamily roomgood nights sleepparliament
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11 - 15 of 1,497 reviews
Reviewed 1 week ago

Stayed twice at Christmas time & would again Great location & parking onsite. Helpful staff & very clean room. It’s location is the big pull, walking distance to most of the main London sites. Food lovely & great barMore

Thank Chimpa82
Response from Alfonso R, Manager at Novotel London WaterlooResponded 1 week ago

Dear Guest, Thank you very much for your nice comments about your experience at our Hotel. We are very happy that you enjoyed your stays with us, particularly with regards to our location and our staff. We are all looking forward to welcome you again...More

Reviewed 2 weeks ago

Stayed three nights and I was very happy with everything, good standard, upgraded to a better room, nice and serviceminded staff in a very good location in London, with central place and near to everthing you want! Great hotel, staff and place in London!More

Review collected in partnership with Accorhotels.com
Thank Kenny R
Response from Alfonso R, Manager at Novotel London WaterlooResponded 2 weeks ago

Dear Kenny R, I would like to thank you for the time you spent to leave us a review about your stay in our hotel. I am very please to read that our staff and our services met your expectations. This is the kind of...More

Reviewed 4 weeks ago via mobile

Our aim was to find comfortable accommodation for a one night stay in London. With just a twenty minute walk along the Thames to the fantastic South Bank and The National Theatre which was why we were visiting, to see a show. We asked for...More

Thank Sophie B
Response from Alfonso R, Manager at Novotel London WaterlooResponded 3 weeks ago

Dear Sophie, Thank you very much for taking the time to share with us your experience at Novotel London Waterloo. I am very pleased to read that you enjoyed your stay with us, our location and the beautiful view from our rooms. We are all...More

Reviewed 4 weeks ago via mobile

We arrived at around 1pm on a cold, damp day, after a long flight from Chicago. The staff were extremely pleasant and helpful and offered us drinks vouchers so we could warm up whilst our room was checked. The room was ready before our drinks...More

1  Thank melissa_watts
Response from Alfonso R, Manager at Novotel London WaterlooResponded 4 weeks ago

Dear Melissa, I sincerely thank you for taking the time to tell us about your stay at Novotel Waterloo and for these very positive comments, particularly with regard to the friendliness of our teams. Rest assured that it is always rewarding to receive such motivating...More

Reviewed 4 weeks ago

An incredible place to stay, great and very helpful staff. Great location and beautiful rooms with a city view. The bed was fantastic and room was very clean. Free WiFi. It will always be my first choice for every trip to London.More

Thank Andrei A
Response from Alfonso R, Manager at Novotel London WaterlooResponded 4 weeks ago

Dear Andrei, On behalf of the entire team of the Novotel Waterloo, I would like to sincerely thank you for your positive comments. Our teams are continuously working to give the best of themselves to meet your expectations and make your stay as pleasant as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 188 - USD 374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#248 Luxury Hotel in London
#315 Romantic Hotel in London
#323 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 188 - USD 374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#248 Luxury Hotel in London
#315 Romantic Hotel in London
#323 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (693)
Room & Suite (283)
Dining (39)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
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Una J
11 August 2017|
AnswerShow all 4 answers
Response from Colleen c | Reviewed this property |
Views over Lambeth Park but you do need to try and get up high. We were on the right side but on a low level so not as much to see
0
Votes
kcsaz
8 May 2017|
AnswerShow all 4 answers
Response from Matthew B | Reviewed this property |
You can ask the hotel to perform laundry as a service at an additional charge to your nightly rate.
2
Votes
jhanbee
22 March 2017|
AnswerShow all 3 answers
Response from Azwimmbavhi | Reviewed this property |
Yes I also arrived very early in the morning and my departure late in the evening. they allowed us to drop the luggage as we arrived and put it in the locker until our departure time.
0
Votes
Room Tips
"Excellent meeting rooms"
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"More house staff needed to have rooms cleaned and ready at the time promised for customers."
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"Rooms at the front of the hotel, whilst slightly noisier, have a great view of Lambeth Palace."
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"Westminster facing top floor"
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