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Novotel London Waterloo

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Traveller (763)
Room & Suite (295)
Dining (40)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park.
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Property amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Hotel deals
Location
Full view
89Good for walkers
Grade: 89 out of 100
23Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Reviews & more
3,420Reviews
835Photos
52Q+A
100Room tips
Traveller rating
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  • 54
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Popular mentions
This is not the Novotel Waterloo. It is the Waterloo Lambeth. A long walk from Waterloo despite its misleading name, which is not welcome if booked for convenience when travelling with heavy luggage. Room was fine and in line with expectations for a hotel of this kind.
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Hotel's Favourite
After search for so many hotels in London, I decided to choose this hotel because of: -their price -their location -their facilities When I arrived, they trully are have a car park area. For me it's very facilitating. Even the price for car park was GBP 24 for 24 hours, I think
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Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 6 Nov. 2018
Dear Guest, I sincerely thank you for taking the time to tell us about your stay at Novotel Waterloo and for these very positive comments, particularly with regard to the friendliness of our teams. Rest assured that it is always rewarding to receive such motivating feedback. We are looking forward to welcoming you soon again at Novotel Waterloo. Kind Regards, Alfonso Ristorato Rooms Division Manager
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As an Accor member we chose this hotel for its location and having stayed at many Novotels assumed we knew what to expect. Over all we got what we expected. Clean room, basic but with comfortable beds. Staff were helpful and held our bags on last day so we could sightsee.
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Overall very positive, the members of staff was very pleasant, my bedroom was very comfortable and above it was very quiet, I could not hear anyting from my bedroom.The breakfast was fine. I did not use the restaurant. I will definitely come back again.
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Review collected in partnership with Accorhotels.com
Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 1 week ago
Dear Roger, Thank you for taking the time to share with us your experience at Novotel London Waterloo. I am very happy to read that you enjoyed your stay with us and we all look forward to welcome you once again in our Hotel. Kind regards, Alfonso Ristorato Rooms Division Manager
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Stayed here for the first time early January. We stayed on the top floor. Great room, quiet, great breakfast, great bar staff, great check in. Best underground station for this hotel is Lambeth North on the Bakerloo Line. It is about a 10 minute walk to the hotel. We will
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Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 1 week ago
Dear Shane, Thank you for taking the time to leave us a review and comment. My team and I very much appreciate such positive comments regarding your stay at the Novotel London Waterloo. They are real encouragements for us to continuously make progress and improve the quality of our services. We are all looking forward to welcoming you soon again at Novotel London Waterloo. Kind Regards, Alfonso Ristorato Rooms Division Manager
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12345659
Just wondering which is the nearest train/underground station?
Hello, lots of near ones but we tend to go to Westminster as just a short walk along the south Bank and over the bridge, and it's a nice station.
1 vote
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The glass in our bathroom room was heavily frosted and the bathroom lighting meant that unless you were standing right up against the bathroom door, there was no silhouette either. Fortunately, the bathrooms are a good size, so you can keep well away from the door if you don’t want to put on a show 😀
1 vote
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Sorry a bit late answering but there is no problem doing this otherwise we would have had several tickets by now.
1 vote
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Dear guest, thank you for your question. All our family rooms have twin sofa beds (two single). Please let us know if we can help with anything else. Alfonso Ristorato
2 votes
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Does this hotel offer a late check out? Thanks.
Yes it does. We were able to get a 5pm checkout for a cost of £60.
1 vote
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12345611
"We enjoyed top floor room with great view"
"Worth paying a little more for Executive room or a Suite."
"Al rooms appear to be high standard"
"Front side view is the best"
"Rooms at the rear of the hotel are even quieter"
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12345620
PRICE RANGE
USD 147 - USD 304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london waterloo hotel londonaccor london waterloolondon novotel waterloo
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
187
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