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Novotel London Waterloo

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Traveller (771)
Room & Suite (295)
Dining (40)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park.
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Property amenities
Restaurant
Room service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
89Good for walkers
Grade: 89 out of 100
23Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
3,487Reviews
843Photos
55Q+A
100Room tips
Traveller rating
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  • 123
  • 53
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Popular mentions
This was a pretty standard hotel. Friendly staff but really felt that the hotel had given up on providing quality facilities. This was epitomised in the lumpy pillows. All four of us found this, hate to think how old they must be. The bed was rock hard. Just all very tired and
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Small room, was ready before official CHECK IN time,modern decor , staff polite, food fair, coffee terrible. Reasonable prices but most important IN THE CENTER!!! They do have a small children area which is very good for the little ones.
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Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 2 days ago
Dear Guest, Thank you for taking the time to share with us your experience at Novotel London Waterloo. I am very happy to read that you enjoyed your stay with us and we all look forward to welcome you once again in our Hotel. Kind regards, Alfonso Ristorato Rooms Division Manager
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It is just outside of the tourist spots but easy to catch a bus to find them (I HIGHLY recommend the CityMapper app to help negotiate public transportation). The underground stations are not as close, but certainly walkable. The room was a good size and had a small fridge
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Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 2 days ago
Dear Guest, We really appreciate your very positive comments regarding your stay at Novotel Waterloo. It is always a pleasure to receive such motivating feedback and I can confirm that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you again soon at Novotel London Waterloo. Kind Regards, Alfonso Ristorato Rooms Division Manager
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We came from Stansted Airport, bus stop from Liverpool Street is just in front of the hotel. We had a very quiet room, the family room was big enough for us and our child. Nice and helpful staff. Near to Westminster and the city center. Absolutely recommended.
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Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 2 days ago
Dear Ste, Thank you for taking the time to share with us your experience at Novotel London Waterloo. I am very happy to read that you enjoyed your stay with us and we all look forward to welcome you once again in our Hotel. Kind regards, Alfonso Ristorato Rooms Division Manager
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Found a great little hotel in a great location from all the attractions, Hotels was modern and well kept 10 minutes from the station. The front desk was very helpful and nothing was too much for them, taxi info train info...we had breakfast and evening meal really well priced
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Response from Alfonso R, Rooms Division Manager at Novotel London Waterloo
Responded 2 days ago
Dear Keith, Thank you for taking the time to leave us a review and comment. My team and I very much appreciate such positive comments regarding your stay at the Novotel London Waterloo. They are real encouragements for us to continuously make progress and improve the quality of our services. We are all looking forward to welcoming you soon again at Novotel London Waterloo. Kind Regards, Alfonso Ristorato Rooms Division Manager
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Photo provided by managementNovotel London Waterloo
Executive room
view from our room
Novotel window view
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12345659
are there any hairdressers/blowdry bars nearby that might be open on a sunday?
I don’t think there is any hair salons nearby, but there are a couple of pubs.
0 votes
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Heathrow Express is quick and reasonable... but will only get you to Waterloo station. Can pick up Bakerloo there or a bus to get even closer or even a (couple of) cabs.
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Hello. no it is not free for children as far as I am aware. However it is a very well stocked breakfast with most things anyone might want for a great start to your day. it can be a bit hit and miss when it is busy on re-stocking items etc but usually only a word with one of the very helpful staff gets this sorted. Hope that helps.
1 vote
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Just wondering which is the nearest train/underground station?
Hello, lots of near ones but we tend to go to Westminster as just a short walk along the south Bank and over the bridge, and it's a nice station.
1 vote
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The glass in our bathroom room was heavily frosted and the bathroom lighting meant that unless you were standing right up against the bathroom door, there was no silhouette either. Fortunately, the bathrooms are a good size, so you can keep well away from the door if you don’t want to put on a show 😀
1 vote
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12345611
"We were on the 2nd floor and could hear street noise. Higher might be better."
"Ask for a higher floor"
"The top floor (suites) at the front have good views over the city."
"Room #511 was amazingly quiet. No views, but very little traffic and very quiet."
"Lambeth palace road view is better."
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12345620
PRICE RANGE
USD 176 - USD 348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london waterloo hotel londonaccor london waterloolondon novotel waterloo
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
187
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