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Novotel London Waterloo

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Traveller (695)
Room & Suite (284)
Dining (39)
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Overview
  • Excellent33%
  • Very good49%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Novotel London Waterloo
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Novotel London Waterloo
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,231)
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1,527 results
Traveller rating
491
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71
36
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491
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251
71
36
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1 - 5 of 1,527 reviews
Reviewed yesterday

Stayed here on business for one night. Hotel staff very welcoming and helpful, bar was open for food as I arrived late and the waiter was very attentive and excellent food. Room was modern and clean. Breakfast was also value for money with a good...More

Thank ab06122017
Response from Alfonso R, Manager at Novotel London WaterlooResponded today

Dear Guest, Thank you very much for taking the time to leave a review and share your experience with us. I am very happy to read that you had an enjoyable stay with us, from the welcome, restaurant service to the comfort of our rooms....More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

We stayed at this hotel for a short family break. The location is great, a 15-20 minute walk to Westminster. We initially arrived via Lambeth North Tube Station but after walking around decided to use Westminster which was a much more pleasant walk. The staff...More

1  Thank MarthaFish
Response from Alfonso R, Manager at Novotel London WaterlooResponded 4 days ago

Dear Martha, We really appreciate your very positive comments regarding your stay at Novotel Waterloo. It is always a pleasure to receive such motivating feedback and I can confirm that I immediately shared it with our team and that it will serve as a strong...More

Reviewed 3 days ago

We were travelling with family and friends. From the check in itself the hotel gave very good vibes.We requested an early check in for our 3 rooms and we got it immediately. Though the rooms size were small(its always the case with any European Hotels),...More

Thank ANANDBHANSALI
Response from Alfonso R, Manager at Novotel London WaterlooResponded today

Dear Guest, Thank you very much for taking the time to share with us your comments about your stay. We very much appreciate such positive comments regarding your stay at the Novotel London Waterloo. They are real encouragements for us to continuously make progress and...More

Reviewed 1 week ago

The staff was great and the breakfast was really good. If the air condition in the room had been better and the closest underground station (Lambeth North) had beed a little closer, this would have been 5/5.More

Review collected in partnership with Accorhotels.com
Thank Johan P
Response from Alfonso R, Manager at Novotel London WaterlooResponded today

Dear Johan, thank you for taking the time to share with us your experience in our Hotel. I am really sorry that you encountered problems with the air condition during your stay, however I am glad to inform you that we have already addressed the...More

Reviewed 1 week ago

After the fleapit we stayed in the previous 2 nights [based upon photos and travel agent recommendation], this hotel was heaven! Then again, we should not have been surprised as we have used the Novotel brand before, and have an expectation of their standard. This...More

Thank Mark S
Response from Alfonso R, Manager at Novotel London WaterlooResponded today

Dear Mark, Many many thanks for your "wonderful" comments! I am very glad to read that we lived up to your expectation, and that despite the initial bad experience you had with another accommodation you were able to enjoy your time in London with you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 175 - USD 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#252 Luxury Hotel in London
#314 Romantic Hotel in London
#322 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 175 - USD 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#252 Luxury Hotel in London
#314 Romantic Hotel in London
#322 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (695)
Room & Suite (284)
Dining (39)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
klh_110
29 May 2018|
AnswerShow all 2 answers
Response from CammoB | Reviewed this property |
Yes it does. We were able to get a 5pm checkout for a cost of £60.
1
Vote
Una J
11 August 2017|
AnswerShow all 4 answers
Response from Colleen c | Reviewed this property |
Views over Lambeth Park but you do need to try and get up high. We were on the right side but on a low level so not as much to see
0
Votes
kcsaz
8 May 2017|
AnswerShow all 4 answers
Response from Matthew B | Reviewed this property |
You can ask the hotel to perform laundry as a service at an additional charge to your nightly rate.
2
Votes
Room Tips
"Front side view is the best"
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"Rooms at the rear of the hotel are even quieter"
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"Accesibilidad, tamaño de habitación y precio"
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"ask for a higher level room with view of city"
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