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Holiday Inn Express London City

HIExpress.comUSD 124*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express London City
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1,237 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London City
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Showing 805: English reviews
Derby, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here on business last week, my company was charged over £300 per night for the room, which is not cheap. I was first of all allocated a room with a pull down bed; the bed was so hard I went to reception to complain. The hotel changed my room, but there was a lot of waiting around for it...

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Helpful?
1Thank SusieQte
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with this and I was sorry to learn you didn't enjoy your stay with us. The room you had initially is one of our larger bedrooms, that can also be a meeting room. It does have a pull down full double bed and it is not a camp bed by any...

Reviewed 3 weeks ago

great location ,seconds away from the tube , plenty of places near by to eat even a weatherspoons. about 10 min away ,hotel nice and clean good food ,and really comfy bed. staff very helpfull.not so busy as main london ,but very central to get anywhere via the tube ,i was really doubtfull about the tube ,but after a few...

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Helpful?
Thank Dave B
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and rating - I am so pleased you made use of the tube, it's so close and an ideal way to get around London

New Delhi, India
Reviewed 4 weeks ago

I stayed at this hotel for 10 nights on an extended business trip. Hotel is located near Shoreditch area (5 mins walk from Old Street tube station) with plenty of pubs/eateries located nearby. Rooms are pretty small and average with minimum add-ons that a hotel can provide. For a price of GBP 170 per night, this hotel is not value...

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Helpful?
1Thank ManujSri
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. I'm sorry you found some of the team not as great as the others, I will pass this on, as this should not be the case. As you know we are fortunate enough to have an excellent location, but having this does come at a premium, but I can...

Sibiu, Romania
Reviewed 4 weeks ago

The reception staff were very friendly and helpful. The room I stayed in was comfortable and quiet, bathroom with enough space, always tidy and clean. The breakfast area was always busy but, the food was constantly refilled and fresh. Thanks for having me and I would definitely come back if I'm ever in London!

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Helpful?
Thank Oana P
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your kind words - I will make sure these are passed onto the team Thank you again

Plymouth, United Kingdom
Reviewed 22 April 2017

Exceeded our expectations. Quiet room, lovely bathroom, crisp white bedding. Very busy Good Friday with queue for breakfast & Supervisor Souad sorted tables & cheered us with her smiley bubbly nature.

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Helpful?
1Thank HartleyDi
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and lovely words about my team. I will make this is shared with Souad and the team. Thank you again.

London, United Kingdom
Reviewed 21 April 2017

The location is very close to the tube, Shoreditch, and other public transport. The breakfast is poor, the hot food is brought out of the kitchen in plastic containers and dumped (literally) into the buffet containers. The eggs are made from powdered reconstituted eggs, the toasters burn the toast, and the general atmosphere is a mess.

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Helpful?
Thank Derek H
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Derek H, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. I a glad to hear you found the proximity of our hotel to be good. Most of our guests do acknowledge our location. However, I regret letting you down on some aspects of your stay, particularly with the...

Greater Manchester, United Kingdom
Reviewed 19 April 2017 via mobile

Very friendly staff who were always approachable, buffet breakfast was constantly refilled, room was very clean and comfortable, I had a room at the back so not sure if the noise of the Main Street would be a issue for these rooms

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Helpful?
Thank simon N
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and nice words about our team. FYI the rooms on the front of the building have secondary glazing to this helps to prevent noise from the outside seeping in.

A TripAdvisor Member
1 review
Reviewed 18 April 2017 via mobile

No complains for room and location in chich areas close to tube the breakfast is the worst (I have been travelling more than 44 countries and countless cities this one for chain hotel is the worst bag quality sausage so smelly scamble eggs we stay 3 nights only have bf 1 time and it was more than enough if I...

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Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Valued Guest, Thank you very much for posting a review about your stay. I am so happy to hear that most aspects of your stay were pleasant. We always strive to provide guests with clean, comfortable, and friendly accommodations, and we're glad to have made that happen. On the other hand, it seems that your breakfast experience was not...

Reviewed 13 April 2017 via mobile

Attentive staff..very clean hotel room...very comfortable beds...great breakfast...will definitely stay here again. Convenient location...although further from sites as thought there is transport very close to get into central London. .tube station 5 mins walk..bus into Oxford Street number 55 in couple mins walk.

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Thank Andrex999
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your lovely words - I hoped your enjoyed Dreamgirls too?

Manchester
Reviewed 5 April 2017

Convenient location. And you know what you're getting. One of the two lifts was out of action though it turned out not to be an issue. But some of the staff need to get some training in how not to treat customers as poor people who can't afford to stay anywhere better. A bad start, as the room card didn't...

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Helpful?
1Thank TheSalfordOne
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Hello TheSalfordOne, Thanks for choosing to stay with Holiday Inn Express London - City, UK and leaving an account of your visit. I am sorry to read that your stay was not as expected because of the service from some of our staff. I understand how this impacted your experience at our hotel. Your review will be forwarded to the...

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04/06/2017 05/06/2017
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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 

Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: $180 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London City staff and other travellers.
31 questions
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Questions? Get answers from Holiday Inn Express London City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only stairs access to first floor which may be a problem if you struggle carrying luggage upstairs.”
CrabberOne, 25 May 2017 | Read review
“we was on the 4th floor ,,nice and quite,”
davebI5224WR, 30 Apr 2017 | Read review
“Stay on higher floors with rooms facing the university area.”
ManujSri, 25 Apr 2017 | Read review
“We were on the 4th floor at the front. Quiet room. Night time revellers but no problem sleeping.”
HartleyDi, 21 Apr 2017 | Read review
“Rooms at the rear are quieter, in summer make sure you ask for your windows to be unlocked as it can get stuffy even with the ac on”
montec933, 4 Apr 2017 | Read review
5 of 5
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USD 124* /night
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Prices are for 1 room, 2 adults
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