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Keystone House

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1 room 2 adults 0 children
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Keystone House
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287 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Reviewed 1 week ago

Enjoyed the stay here. Was very easy to check in, room was clean and comfortable. We splashed out and had a private room with an en suite bathroom. There are a lot of stairs but that is to be expected in any older building. They are easy to manage if you don't have a lot of bags. I'd stay here...

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Thank Ashley M
Melbourne, Australia
Reviewed 1 week ago via mobile

I was walking around Kings cross for 30 minutes at 5am looking for an Internet cafe (or anything) to print out my boarding pass for a flight I needed to catch in a few hours. Noticed keystone was open and someone was sitting at the reception. I thought I'd try my luck as I had no other options and luckily...

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Thank Joshw10
Reviewed 3 weeks ago via mobile

We came here with some friend for the week end and really enjoyed our stay there. The location is perfect, you can litteraly walk everywhere and its only 2mns from the Eurostar. Staff was very helpful and it was very handy to be able to book tour tickets from reception (it clearly saved us some times on our short trip)....

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Thank Amandine S
Reviewed 3 weeks ago

Excellent staff, friendly and helpful on arrival. Lovely clean room, excellent facilities. Genuine customer care throughout my stay with advice on places I was looking for. Really comfy bed, good breakfast. Self catering facilities are good.

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Thank Jacki C
A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Maybe it'a because I'm a new hostel traveler and don't know how these things work. What I will say is I expected a different experience. The ONLY benefit to this hostel is the location. I was surprised to find multiple women basically living in the women's dorm. While some may be ok with this, I was surprised. I never wanted...

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Thank A TripAdvisor Member
Reviewed 4 weeks ago

The hostel is located near King's Cross, it's so close that you can still see it by de front door. Friendly staff, secure baggage room. There were quite a lot of stars and the shower were only on the first floor, but there are toilets on every floor. The rooms were quite clean, beds were made, there was a coat...

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Thank Gwen H
cmehmet1983, General Manager at Keystone House, responded to this review

Hi Gwen, Thank you for your review! Im glad you enjoyed your stay at Keystone House and look forward to welcoming you back in the future. As an extra thank you, please accept 10% off your next booking with us when booked direct only by emailing reception@keystone-house.com! many thanks Carly Mehmet

Cardiff, United Kingdom
Reviewed 3 January 2017 via mobile

I only give 4 star on account of the breakfast, if they improved the breakfast it would be 5. My fiancé and I stayed in room 4, in a double with no ensuite (we have little issue with sharing a bathroom). The room was basic but perfect for our stay, the beds were very comfortable as were the pillows, I...

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Thank EuroSophie
cmehmet1983, General Manager at Keystone House, responded to this review

Hi Sophie, Thank you for your honest and very detailed review! We really value all guest feedback and try our best to deliver a good quality, affordable service to our guests. I'm so pleased you and your fiance enjoyed your time with us and are overjoyed you have re-booked, as a thank you to you, I have applied a 10%...

Newcastle upon Tyne, United Kingdom
Reviewed 30 December 2016

Good thing about this hostel was the location,5 min walk to King's Cross station. The private room ensuite was basic and clean. Room had a roof window for some air which has remote control to shut-down. air conditioning and decent size shower and toilet.. Friendly staff and helpful ... Overall the stay was great, only thing I was concerned was...

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Thank kiranreddy p
cmehmet1983, General Manager at Keystone House, responded to this review

Good afternoon, Thank you for taking the time to review your stay at Keystone house. We are pleased to hear you enjoyed your stay with us and we hope to welcome you again soon. Have a great day!

Manchester, United Kingdom
Reviewed 28 December 2016 via mobile

Location is the best thing of this hostel. 5 min walk to King's Cross station. I chose a private room ensuite. It was basic and clean. No hairdryer, no free towels, and only bed + a chair + wall mirror in the room. Tip: wifi is free as well as breakfast. If you want to keep your stuff in the...

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1Thank isjik
cmehmet1983, General Manager at Keystone House, responded to this review

Good afternoon, Thank you for your review of Keystone house. We value all guests comments and try to improve our service where possible. We do offer hairdryers to guests free, these are located at Reception, im sorry you did not know this service was available to you. We do charge for Luggage after departure only and this is set at...

Gloucester, United Kingdom
Reviewed 23 December 2016 via mobile

Me and my girlfriend recently stayed in one of the private double rooms, was very clean and modern looking! Overall the stay was great, only thing that was disappointing was having to pay £5 to store your luggage for the day.

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1Thank Robbohawk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Keystone House

Address: 272-276 Pentonville Road | Kings Cross, London N1 9JY, England
Region: United Kingdom > England > London
Price Range: $47 - $121 (Based on Average Rates for a Standard Room)
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Also Known As:
Keystone House Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Keystone House staff and other travellers.
2 questions
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Juneau, Alaska
over a year ago

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Questions? Get answers from Keystone House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Various room options are available from single to dorm”
 of 5 bubbles , 3 Feb 2017 | Read review
“Private 3 bed dorm had plenty space, was quiet and had a very modern private bathroom.”
 of 5 bubbles teresamF918ND, 5 Nov 2016 | Read review
“Choose a private ensuite”
 of 5 bubbles Siany88, 13 Aug 2016 | Read review
“Potentially try one of the underground rooms??”
 of 5 bubbles Lilah14, 3 Jul 2016 | Read review
“Our private room wasn't private, so be aware of this.”
 of 5 bubbles ShaniquaTheCat, 30 May 2016 | Read review
5 of 5