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COMO Metropolitan London

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#57 of 1,088 Hotels in London
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COMO Metropolitan London
COMO Metropolitan London
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1,072 Reviews from our TripAdvisor Community

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Showing 988: English reviews
San Francisco, California
Reviewed 2 January 2015

When we arrived the hotel walking from the metro station. The doorman stood by the door and asked what could he help us. I said we were going to check in. Then he asked which hotel I was going to check in and if I was sure it was the right hotel..etc. That was just very strange maybe he thought...

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Helpful?
Thank Jon W
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you for your comments regarding your recent stay with us and please also accept my apologies for the less than perfect experience you had whilst staying with us. It is very disappointing indeed to hear about the frustrations you experienced. We are fortunate to be at the commencement of a significant investment program to ensure our offering remains current...

Reviewed 29 December 2014 via mobile

This was an excellent place to stay!!! The staff is friendly and goes above and beyond. The room is phenomenal- heated towel rack, automatic shades and curtains, adapters for US and European plugs, free wifi, great gym with a steam room and fresh healthy juices at their cafe... I could go on and on- loved it!!

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Thank ashwiesy
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your lovely comments and recommendation following your recent stay with us. I am delighted to hear that you enjoyed your experience with us so much. Please do let me know when you are booked to return so I can look after your reservation and any London needs you may have personally. We look forward...

Toronto, Ontario
Reviewed 29 December 2014

From the moment we arrived at the hotel for our five night stay, we were welcomed with exceptional service by all of the staff-with special thanks to Giorgi, Edita and Laura who all went above and beyond. Our three teenagers are still talking about how much they loved London and especially the Metropolitan!

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Thank Family1996
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for your lovely feedback and your recommendation following your recent stay with us. I am very pleased indeed to hear that you enjoyed your stay and that we managed to enhance your precious family time in some way. Thank you also for your lovely comments about the team at the hotel. We are fortunate to have...

Los Angeles, California
Reviewed 26 December 2014

Although the location is convenient, the noisy level from traffic is quite high. The staff was just doing its job, no more no less and didn't feel especially welcomed. The room decor is modern but it didn't feel complete. I think for the price one could find a better place to stay than Metropolitan.

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2Thank LuvNature88
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks for your comments following your stay with us last year. I am very sorry indeed to hear that you were disappointed with elements of your stay and I am at your disposal should you wish to discuss this further with me. Please do let me know when you are planning a return visit to London as I would...

Carrickfergus, United Kingdom
Reviewed 25 December 2014

This hotel really does grow on you after the initial underwhelming impression of a very small reception/ lobby area with nil atmosphere and an average size bedroom, minimally furnished. Closer inspection however reveals a very comfortable bed with large, soft pillows, no room view but that does not concern me in a city centre hotel. A clock in the room...

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1Thank redhand
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks indeed for your very generous comments following your recent stay at the Metropolitan by COMO. I am very pleased indeed to hear how highly you valued your experience with us and that you enjoyed the service you received. Please do let me know when you are planning a return London visit as it would be my pleasure to...

Barcelona, Spain
Reviewed 23 December 2014

The newly renovated rooms are great. Unlike most hotels I have stayed in the rooms are really well lit, the desk was narrow but equipped with a variety of electrical sockets so that it did not matter that I had forgotten my adapter. I worked late so the Nespresso was really appreciated. When finally it was time to go to...

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Thank MM-BCN
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your marvelous comments following your recent stay with us. I am delighted to hear that you enjoyed your room and the service you received from the team so much. We look forward to welcoming you back to the Metropolitan by COMO soon. Please let me know when you are planning a return as I would...

Hong Kong, China
Reviewed 22 December 2014 via mobile

Stayed in this hotel couple of times. Good hotel, very convenient location, spacious room with all the necessary small things and good shower. Comfortable bed and good room service menu. And what is most important (since my plane lands early in the morning way before check in time) They always let me to check in and give a room even...

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Thank Miucia
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your terrific feedback following your recent stay at the Metropolitan by COMO. As a regular guest your comments and recommendation are particularly appreciated. I am delighted that you continue to enjoy our location, our rooms and especially the service that you receive. Please let me know when you are due back to London as...

Kuala Lumpur, Malaysia
Reviewed 22 December 2014 via mobile

I have stayed at this hotel since 2012 and the most recent visit in Oct 2014 was rather disappointing. I normally stayed in the Piccadilly area when in London and usually rotate among 3 hotels in the area. During my last stay, I had a room that was near some sort of a compressor. The noise was loud and lasted...

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Thank KCK_KL
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Further to my recent direct message to you I wanted to thank you for your comments following your recent stay with us. I was very pleased to hear that you have stayed with us several times since 2012. I was, however, incredibly disappointed and very sorry indeed to hear that you were disturbed during your time with us and that...

New York
Reviewed 19 December 2014

I think this hotel may have been hip and modern 15 yrs ago. Funny how this style does not translate well over time: in 2014, my room was terribly dated with a decor that reminded me of a roadside hotel of my early childhood. The bathroom was very cramped and not very functional. There was no coffee maker in the...

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2Thank Name_Taken_2
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Further to my direct message to you I wanted to thank you, once again, for your comments regarding your recent stay with us. I am very pleased to hear that you enjoyed the comfort of your room, however, I am sorry to hear that your overall experience was less than perfect and that you felt the hotel was not looking...

Reviewed 18 December 2014

This is our second time staying in the serviced apartments of the Metropolitan Hotel. The apartments are large, comfortable and the designers have thought of everything - from fast internet access to the number of power outlets. The bathrooms also are very spacious and you don't have to deal with pokey apartment living which is often the case in London...

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Thank Stefanie Y
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your lovely comments following your recent stay in one of apartments at the Metropolitan by COMO. I am so pleased to hear how highly you valued your experience with us and that we managed to enhance your London experience in some way. I am also delighted that you enjoyed the service you received throughout the...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
COMO Metropolitan London has a serene urban aesthetic that is both contemporary and timeless in sun-soaked whites with accents of vibrant yellow. Light floods all 144 rooms and suites through floor-to-ceiling windows whilst the uncluttered design and intuitive technology create a haven of calm perfect for business or leisure travel. All rooms and suites come with: Bespoke king-size beds with mattress protectors and comforters 400-thread count Egyptian cotton sheets Complimentary high speed WiFi and hardwire internet Loewe interactive TV with extensive on-demand music and over 70 channels Discreet hospitality units, mini bars and Nespresso machines Touchscreen controls Remote controlled curtains and blinds, operated by your bedside COMO Shambhala amenities Controllable lighting Rainfall showers Floor to ceiling windows with views of Hyde Park or Mayfair Fret cut-panel bespoke artwork International multi-region plug sockets Climate control Unique yoga channel Hairdryer Safe For extended stay guests COMO Metropolitan London offers some of the best serviced apartments in Central London. Situated just off Park Lane on Hertford Street and Brick Street, our apartments deliver privacy and flexibility with the hotel's signature facilities and 24-hour room service. ... more   less 

Additional Information about COMO Metropolitan London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Region: United Kingdom > England > London > Mayfair
Price Range: $464 - $809 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — COMO Metropolitan London 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Hotel Style:
#26 Spa Hotel in London
#45 Romantic Hotel in London
#55 Luxury Hotel in London
#59 Family Hotel in London
#113 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from COMO Metropolitan London staff and other travellers.
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Questions? Get answers from COMO Metropolitan London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps if you were on a higher floor you would have had a view!!!”
552NB, 11 Apr 2017 | Read review
“The best rooms are probably the ones with a view on Hyde Park”
Pieffeuno, 10 Apr 2017 | Read review
“Rooms with Hyde Park view”
Luzram, 28 Mar 2017 | Read review
“Ask for a view of the Park”
mikesP2181WK, 20 Mar 2017 | Read review
“Grab a park view if you can”
edmundcambert, 20 Mar 2017 | Read review
5 of 5