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COMO Metropolitan London

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#64 of 1,080 Hotels in London
Certificate of Excellence
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COMO Metropolitan London
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1,029 Reviews from our TripAdvisor Community

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Showing 950: English reviews
Reviewed 24 November 2014

I love this place, great staff, great people, wonderful and relaxing aromas, ,superb breakfast in the white room,hospitality is outstanding ,only thing id place is missing a luxury Jacuzzi and pool, and parking can be a nightmare. other than that fantastic place , can not wait to go back

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Helpful?
Thank realtalk007
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for your recommendation and comments following your stay at the Metropolitan by COMO last year. I am very pleased indeed to hear how much you enjoyed your stay and the hospitality of the team at the hotel. We very much look forward to welcoming you back so please let me know when you are planning to...

London, United Kingdom
Reviewed 23 November 2014

Have stayed at this hotel on several occasions but this is the first time since rooms have been refurbished. What a revelation!! These people must actually spend time in the rooms and more importantly listen to guests comments. Have always wondered why it was so difficult to have lighting in a room that was ambient but could be adjusted to...

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Helpful?
Thank Sally J
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your marvelous comments following your recent stay with us. I am delighted to hear that you enjoyed your room and the service you received from the team so much. We look forward to welcoming you back to the Metropolitan by COMO soon. Please let me know when you are planning a return as I would...

Colombo, Sri Lanka
Reviewed 20 November 2014

We booked a 2 bed apartment with the Metropolitan by Como in London and was very surprised by the beautiful and efficient service, a super spacious apartment in London and not just London, in Mayfair ! All regular travellers are aware how small and expensive hotel / apartment rooms are in London. This place was huge ! and very comfortable....

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Helpful?
Thank Ashvin M
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks indeed for your very generous comments following your recent stay in one of our apartments. I am very pleased indeed to hear how highly you valued your experience with us and that we managed to enhance your time in London in some way. I look forward to sharing your kind remarks with the team at the hotel. Your...

Winchester, England, United Kingdom
Reviewed 20 November 2014

A great night at the Metropolitan, we were upgraded to a fantastic room (love the bath salts!). The staff could not have been more helpful with a personal escort to our room (Scott, I think) and lots of ideas and suggestions from the concierge. The hotel has an excellent location in London for sightseeing, shopping and night life. A lovely...

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Helpful?
1Thank Lynn C
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how much you enjoyed your stay and that you found the staff so helpful. We look forward to welcoming you back soon. Please let me know when you are planning a return visit as it would be my...

Bengaluru
Reviewed 19 November 2014

Stayed at the M from the 10th to the 16th of November and it was perfect. Situated opposite Hyde park, the location was spot on, however the view from the hotel room (or atleast mine) could have been better. The service was fast, friendly and efficient. The front office staff is always ready to help and extremely efficient.

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Helpful?
Thank toochill
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your kind comments following your recent stay at the Metropolitan by COMO. I am delighted t8o hear that you enjoyed your stay and the service that you received so much. Please let me know when you are planning a return visit as I would welcome the opportunity to look after your London needs myself...

Boca Raton
Reviewed 18 November 2014

This is an excellent hotel. A staff that couldn't be nicer! Everyone was very nice about answering my questions. I had an extensive conversation with concierge one morning to get directions to some London attractions. After I left he followed me (running) for about 4 blocks to let me know that one of the attractions was closed so I wouldn't...

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Helpful?
1Thank Carolyne V
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks for your terrific comments about your recent stay at the Metropolitan by COMO. I am truly pleased to hear how much you appreciated the service that you received whilst you were with us and that this added value to your London experience. Please let me know when you are planning a return London visit as I would be...

Pembroke Pines, Florida
Reviewed 12 November 2014

Our stay was excellent from the moment we arrived to the time we left. The front desk staff was very friendly & helpful. We were escorted to our room by one of the front desk staff (can't remember her name but she had a great personality & smile (wore braces) ). We were suprised to learn that our room was...

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Helpful?
Thank Chris_Trina
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks indeed for your terrific comments following your recent stay with us. I am delighted to hear how highly you valued your experience at the hotel and that the team managed to enrich your time in London in some way. We are very fortunate to have some talented individuals and I look forward to sharing your kind comments with...

worcestershire
Reviewed 12 November 2014

This was our second stay at this great hotel. Now can not wait to go back again for a longer stay. We had one of the newly refurbished rooms overlooking Hyde Park, a really stunning room, with a really comfortable large bed. The staff do all go out of this way to make your stay as enjoyable as possible, they...

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Helpful?
Thank uptonwaterman
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your very kind comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that you enjoyed your room and our location. I am also particularly pleased that you enjoyed the service you received from the team throughout your stay. It...

Cologne, Germany
Reviewed 9 November 2014

Park Lane hotel viewing Hyde Park - great location! Very stylish hotel, modern and urban aesthetic place. High-tech details and Asian-inspired minimalist furniture complete each room. Extremely relaxed atmosphere. We love this hotel.

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Helpful?
Thank CarlaColumna123
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks for your lovely comments and recommendation following your recent stay with us. I am very pleased that you enjoyed your experience with us and that you particularly liked the design of the hotel. Please let me know when you are planning a return to London so I can look after your booking myself. We look forward to welcoming...

Dudley, United Kingdom
Reviewed 7 November 2014

Everything about our stay was brilliant, nothing was too much trouble. The team went out of their way to make sure we enjoyed our stay. The room we had was clean and a great size, the beds were extremely comfortable and everything was luxurious. Breakfast was fantastic, the food was lovely and the team very helpful. What i really loved...

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Helpful?
1Thank RachL28
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your very generous comments and your recommendation following your recent visit to the Metropolitan by COMO. I am very pleased indeed to hear that you enjoyed your experience with us and that you liked your room and its bedding, as well as your morning breakfast. It is also particularly pleasing to hear that you felt...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
COMO Metropolitan London has a serene urban aesthetic that is both contemporary and timeless in sun-soaked whites with accents of vibrant yellow. Light floods all 144 rooms and suites through floor-to-ceiling windows whilst the uncluttered design and intuitive technology create a haven of calm perfect for business or leisure travel. All rooms and suites come with: Bespoke king-size beds with mattress protectors and comforters 400-thread count Egyptian cotton sheets Complimentary high speed WiFi and hardwire internet Loewe interactive TV with extensive on-demand music and over 70 channels Discreet hospitality units, mini bars and Nespresso machines Touchscreen controls Remote controlled curtains and blinds, operated by your bedside COMO Shambhala amenities Controllable lighting Rainfall showers Floor to ceiling windows with views of Hyde Park or Mayfair Fret cut-panel bespoke artwork International multi-region plug sockets Climate control Unique yoga channel Hairdryer Safe For extended stay guests COMO Metropolitan London offers some of the best serviced apartments in Central London. Situated just off Park Lane on Hertford Street and Brick Street, our apartments deliver privacy and flexibility with the hotel's signature facilities and 24-hour room service. ... more   less 

Additional Information about COMO Metropolitan London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Region: United Kingdom > England > London > Mayfair
Price Range: $404 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — COMO Metropolitan London 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Hotel Style:
#29 Spa Hotel in London
#45 Romantic Hotel in London
#59 Family Hotel in London
#60 Luxury Hotel in London
#113 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from COMO Metropolitan London staff and other travellers.
5 questions
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Questions? Get answers from COMO Metropolitan London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 501 very noisy A/C”
 of 5 bubbles 951rodb, 6 Dec 2016 | Read review
“High Floor and Park Facing Rooms”
 of 5 bubbles Maplemash22, 4 Dec 2016 | Read review
“Park Facing Rooms”
 of 5 bubbles davidmayweather00, 4 Dec 2016 | Read review
“Avoid the ground floor rooms, they are shoebox size and have view to kitchen entrance and garages.”
 of 5 bubbles mayak506, 15 Nov 2016 | Read review
“View over the park”
 of 5 bubbles Gudleiv, 15 Nov 2016 | Read review
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