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Brown's Hotel

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#25 of 1,078 Hotels in London
Certificate of Excellence
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1,213 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
Chobham
1 review
Reviewed 3 days ago NEW

As usual a wonderful Winter stay in a wonderful City at a superb hotel. Brown's always excels. Staff kind and efficient and know our names - always a good sign. Looking forward to another visit in 2017.

Review collected in partnership with this hotel

Helpful?
Thank sallywH186PW
Aarhus, Denmark
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Fantastic location for shopping and dining and super service. Nice and big rooms and bathroom. Stayed there for an early Christmas weekend together with our children and some friends. We will definitely come back.

Helpful?
Thank Marie-8240
Westborough, Massachusetts
Level Contributor
3 reviews
Reviewed 4 days ago NEW

We had a marvelous time with our first stay at Brown's Hotel in London. The staff are wonderful and really work to look after you. The staff went the extra mile for us as our flight arrived early in the morning, and our room was not yet ready. Additionally, whenever we wanted to use the tea room, the staff made... More 

Helpful?
Thank Mystraveler
New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

I recently stayed at Brown's for four nights and couldn't have been happier with my choice. The hotel is a 5-star hotel, without the 5-star stuffiness. It's cozy, as it was once a number of townhomes, which were interconnected. It feels like your own little apartment building. The staff is great, accommodations are beautiful, location is amazing and the food... More 

Helpful?
Thank Ms. Samantha G
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Wonderful and welcoming this is my fist choice of london hotels if the piece is correct as it is expensive. The rooms are cosy, very clean, modern but classic. High tea great, restaurant is ok but could be improved. Excellent location

Helpful?
Thank jill w
Oslo
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

The hotel might need an upgrade soon, I used to stay here a few years ago and loved it, but now it looks a bit tired. Comfortable stay, good service, great spa and cool bar with good vibes. The location is great.

Helpful?
Thank sivrei
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Many thanks for your comments. I was delighted to hear that you appreciated the Spa, Donovan Bar and overall experience. It was disappointing to hear of your comments with regards to the decor. Whilst Brown's is the oldest hotel in London, a constant renovation programme has ensured that all 21st century requirements are met, yet maintaining the quintessential English feel... More 

Windermere, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Bathroom comment ! One other comment...not enough space to complete sentences. Why ? This hotel sets the standard for good hotels in London ! You will not find better or friendlier staff anywhere in London in such totally convivial surroundings. If you want glitz and glamour and noise around you all the time ...don't stay here but if you appreciate... More 

Review collected in partnership with this hotel

Helpful?
Thank paulaY3673SW
Hertford
1 review
Reviewed 1 week ago

Had a wonderful time as always at Browns. Classy and Fabulous with the best staff. Cannot wait to be back and enjoy the hotel again. You can't beat it. Perfect location and rooms are incredible - enjoy!!

Review collected in partnership with this hotel

Helpful?
Thank stuo617
Oslo, Norway
1 review
Reviewed 1 week ago

We have stayed at this hotel for several years, at least once a year. Though it is a five star hotel it gives you the feeling of home - the take care of you and no task is impossible! Location is great.

Review collected in partnership with this hotel

Helpful?
Thank Petter B
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

It is always such a pleasure to hear that guests continue to enjoy their time at Brown’s. Your comments are very much appreciated and I look forward to sharing them with all the team. More 

Barcelona, Spain
1 review
Reviewed 1 week ago

If you go to London for business, leasure or, specially, shopping, thesis your hotel. Excel.lent staff ready to help and service. The only thing to reclaim is the quality of wifi. at least in our executive room. and, because it's an old renewed building, a little difficult to find your room as it has a lot of stairs and corners.... More 

Review collected in partnership with this hotel

Helpful?
Thank C6302KXjorgem
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Many thanks for your kind compliments following your recent visit to Brown’s Hotel. Thank you for taking the time to mention our team and the level of service you received during your stay. It was a shame to hear of that you experienced issues connecting to our WiFi and I have shared your comments with the IT Manager for his... More 

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 

Additional Information about Brown's Hotel

Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Region: United Kingdom > England > London > Mayfair
Price Range: $569 - $1,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Browns Hotel London
Hotel Style:
#12 Spa Hotel in London
#25 Luxury Hotel in London
#28 Family Hotel in London
#28 Romantic Hotel in London
#35 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Brown's Hotel staff and other travellers.
2 questions
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Questions? Get answers from Brown's Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms away from the back as it can be very noisy at night and in the morning”
 of 5 bubbles mjgourdie1, 15 Nov 2016 | Read review
“High floor”
 of 5 bubbles 159stephens, 1 Nov 2016 | Read review
“Ask for a suite”
 of 5 bubbles monicalopes502, 20 Aug 2016 | Read review
“Ask for a courtyard/interior room if you want a quiet room.”
 of 5 bubbles Singleselfies, 7 Jun 2016 | Read review
“We only had tea”
 of 5 bubbles Damest, 28 May 2016 | Read review
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