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The Dorchester

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#42 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Dorchester
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1,473 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
Reviewed 13 September 2014 via mobile

I was lucky enough to spend two days here recently for a training conference. We were not staying in the hotel but were here for two full days and I thoroughly enjoyed every minute of it. The hotel in a word is stunning. When first entering the staff our absolutely wonderful, so helpful and friendly and as the two days...

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Helpful?
1Thank mrs_ramsey1988
New York
Reviewed 12 September 2014

If you want a stuffy, rude and uptight hotel this is your best option. It's the first and last time I will ever stay here. The property is old and tired and so are their values of people. I have stayed at many better places in London for less and been treated better. They need a renovation of both employees...

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17Thank Sean G
wuppertal
Reviewed 6 September 2014

This Five Star Hotel is an Old traditionall England Hotel as you Know it from the Old Movies. Its in the Heart of the City in London and everythink is very close. You have an amazing view to the Park. The Service is Snob but very good. Typical english! By the Way, you can also Meeting a Lot of the...

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1Thank alexandra g
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Alexandra g, Thank you for reviewing The Dorchester. I am pleased you enjoyed your stay with us and appreciated the grounds and ambience of The Dorchester. I hope to welcome you back in the near future. Kind regards, Roland Fasel, General Manager and Regional Director UK, The Dorchester, Dorchester Collection

New York City, New York
Reviewed 6 September 2014

Staying at The Dorchester is certainly an experience of a lifetime. It's a beautiful facility with exceptional service but it's also going to start at a base price of $1,200 US / night for a room. The owners political stance hasn't impacted the population of the patronage either. The hotel is a bustling hive of activity, glamour, beauty and power...

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Thank Kickdacatt
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Kickdacatt, Thank you for taking the time to review your most recent stay at The Dorchester. I am pleased you enjoyed your time with us and appreciated our premises, ambience and service. I also appreciate your feedback on the pricing. Kindly note that our prices fluctuate according to demand. Once again, thank you for your kind comments and I...

Christchurch, New Zealand
Reviewed 5 September 2014

This was a hotel I never wanted to leave after three days being totally spoilt. The staff are dedicated to making your every wish come true. The room was excellent although not large but every little extra was catered for like the beautiful bowl of fruit and a choice of current magazines in the room on your arrival. I would...

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Helpful?
Thank Fiona T
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Fiona T, I am thrilled to know that you had a wonderful experience at the Dorchester. All of your kind words about your stay with us are great to hear and I am pleased that you truly enjoyed the time with us. I will happily share your comments with the rest of the team here at The Dorchester and...

New York City, New York
Reviewed 3 September 2014

Gorgeous hotel and fabulous service. It was a very expensive hotel due to the cost of the food but the experience was memorable. We stayed in a room that had not been updated and it was fine. I would have liked to see what a newly remodeled room looked like. We had a Junior Suite and it was huge!

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Thank Frank L
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Frank L, Thank you for reviewing your recent stay at The Dorchester. I am delighted that you enjoyed your time with us and took some beautiful memories away with you. It will be a pleasure to welcome you back in one of our newly refurbished suites. I look forward to your next visit, which I hope will be in...

Bath, United Kingdom
Reviewed 26 August 2014

My fabulous in laws cane to stay for a few days to celebrate their 60th wedding anniversary and were treated with great kindness and respect. The manager even remembered to ask if they enjoyed their evening at the phantom of the opera. Just attention to detail . Thank you

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Thank Crazyjayne
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Crazyjayne, Thank you for the wonderful comment. I am thrilled to see that your parents in law had a memorable stay with us, while celebrating such a special occasion. I look forward to welcome you back in the not too distant future. Kind regards, Roland Fasel, General Manager and Regional Director UK, The Dorchester, Dorchester Collection

Plymouth
Reviewed 25 August 2014

I took my family to the Dorchester (my wife and two sons) and it far exceeded our expectations. I was concerned that we would be a little cramped in our room, but as they had upgraded is to a Mayfair suite there was no risk of that. The service was impeccable and the staff extra attentive to my children, although...

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Helpful?
Thank Matthew R
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Matthew R, Thank you for reviewing your recent stay at The Dorchester. I was pleased to read how much you enjoyed your stay, and I am delighted that this was a return visit to The Dorchester. However, I was concerned when reading about the shortfall with the valet and turn down services and I do apologise for that. I...

north Wales
Reviewed 25 August 2014

We stayed in July for three days with our youngest daughter. Mix up on arrival led to an unnecessary wait, although we were given a complementary drink. Room was excellent couldn't find a fault. We ate breakfast in the bar area which although good was expensive. £34 each for my wife to have yogurt and fruit. We had breakfast in...

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1Thank pentrelegal
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear pentrelegal, Thank you for sharing your recent experience at The Dorchester. I am pleased to hear you enjoyed your stay and particularly the rooms, the afternoon tea and the dinner at The Promenade as well as your China Tang dining experience. However, I am sorry to read about the delay during your check-in and I do appreciate your feedback...

Winchester
Reviewed 21 August 2014

What a brilliant experience I had at the Dorchester, the room was beautiful and the people were the most pleasant people I've had the honer of meeting, at dinner my waiter Marvin was amazing, he catered to my every need nothing was a hassle for him, (give this man a promotion) will be defiantly be visiting again.

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Helpful?
1Thank John S
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear John S, Thank you for the kind words, having you stay with us has been an absolute pleasure and I am delighted that your overall experience was to your complete satisfaction. It is also my pleasure to read your complimentary comments about Marvin. I will make sure I share these with him and the rest of the team and...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: $755 - $1,508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#17 Spa Hotel in London
#37 Romantic Hotel in London
#42 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
8 questions
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Weymouth, Massachusetts
2 months ago
Cardiff, United Kingdom
London, United Kingdom

See all questions (8)

Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in a room facing Hyde Park.”
 of 5 bubbles patrickfiat21, 13 Mar 2017 | Read review
“Not all the rooms have views so ask for one”
 of 5 bubbles jamesbZ5639EF, 4 Mar 2017 | Read review
“Come hungry!”
 of 5 bubbles Qatargirl, 3 Feb 2017 | Read review
“Good luck!!”
 of 5 bubbles JP3004, 4 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles harryb904, 24 Dec 2016 | Read review
5 of 5