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The Dorchester

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#42 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Dorchester
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1,473 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
lincolnshire uk
Reviewed 2 October 2014

We have stayed in the Dorchester hotel for the pass 23 years every sept we go for my hubby birthday and I love it, the rooms are lovely bed is so comfy , staff are excellent and so friendly , afternoon tea divine , could not fault this hotel definitely worth a visit

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Helpful?
Thank 187sharon
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear 187sharon, thank you for the kind words, having you stay with us has been an absolute pleasure and we consider your loyalty over the past 23 years truly invaluable. Please know that I will share your kind words about our service team with everyone in the hotel. We thank you for your continued patronage and we are delighted to...

Hamilton Parish, Bermuda
Reviewed 30 September 2014

I stayed there for one night as the location was perfect for a Grosvenor House bash! It's hard to compare it like for like to somewhere like the Langham or the Berkeley because they all offer something different. At the Langham we were upgraded to a massive suite too. This place ouzes with class though and seems smaller than the...

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1Thank Darren L
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Darren L, Thank you for taking the time to share your review of The Dorchester. I am pleased to see that your overall stay was to your satisfaction and that you enjoyed our rooms and made the most of our favourable location. It would be a pleasure to have the opportunity and welcome you back to The Dorchester in...

Telford, United Kingdom
Reviewed 29 September 2014

We stayed at the Dorchester for the first time,we usually stay at The Savoy ,it was a excellent stay and we really enjoyed the fantastic service and suite we had. We will visit again in the very near future. The service for afternoon tea and in the French restraunt was fantastic.

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Helpful?
Thank scarlettandevie
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear scarlettandevie, We are thrilled to know that you had a wonderful experience at The Dorchester. I am very pleased to see that you truly enjoyed your suite and service from our team and I very much look forward to your next visit. Kind regards, Roland Fasel, General Manager and Regional Director UK, The Dorchester, Dorchester Collection

Montreal, Canada
Reviewed 24 September 2014

What can be said about The Dorchester that hasn't been said before ? Not much. I fully understand that one cannot satisfy all the people all the time ; but one thing that few reviewers have commented on is that any deficiencies which are brought to the attention of the hotel management are immediately rectified with superior satisfaction. This is...

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Thank travelgurudoctor
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear travelgurudoctor, Thank you for the kind words, having you stay with us has been an absolute pleasure. This is the type of experience we strive to create for each and every guest, and it’s wonderful to know that you enjoyed every aspect of your visit. I will share your kind words with John and the rest of the team...

Hong Kong, China
Reviewed 17 September 2014

the hotel rooms are a maze to figure out at first and service quality at the front desk varies from really average to good at times. The concierge are definitely worth commending given their knowledge and ability to provide guests with timely advice. My only gripe is on the price and the seemingly lack of attention for meeting rooms being...

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Thank SFatH2000
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Eug L, Thank you for taking the time to review The Dorchester. I am pleased that your overall stay with us was to your satisfaction and thank you for your complimentary comments about our Concierge team. I would also like to thank you for your feedback about the meeting rooms, which I will definitely be discussing with the rest...

Muscat, Oman
Reviewed 17 September 2014

Ive had several very enjoyable visits. The attention to detail from the rooms to the barber shop is quite extraordinary. The location and the hotel's restaurants and bars - exceptional. A home from home, and a great place to conduct business meetings too.

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Thank David H
Reviewed 15 September 2014 via mobile

Awesome visit to this fabulous hotel, sadly I did not get the opportunity to stay however we did enjoy a large banquet meal for over 20 guests with a full show round of the hotel! What an amazing evening with great food fantastic service and one I would love to repeat with the wife! Thank you

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1Thank MJBSOT
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear MJBSOT, It is with great pleasure that I read about your recent visit to The Dorchester and I am pleased that you enjoyed your time with us and I would be delighted to have the opportunity to welcome you back to The Dorchester for a relaxed stay with your wife in the near future. Kind regards, Roland Fasel, General...

NYC
Reviewed 14 September 2014

Used conference rooms here recently for business. Very average. The room had no AC, they never came to refill beverages, service was missing in the afternoon. We ordered food for lunch -- it was late, very expensive and not very good. This hotel is for the mega-rich who don't know any better. Skip this hotel.

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6Thank nycfamilyt2013
London, United Kingdom
Reviewed 14 September 2014

We booked a deluxe room for the evening, but we were given a free upgrade to the Oliver Messel a £3700+ per night room, we were told that this was Elizabeth Taylor's favorite room to stay in whilst in London (which added to the enjoyment of receiving the free upgrade). The suite offered a 270 degree balcony and superb views...

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4Thank cbruiners
New York City, New York
Reviewed 13 September 2014 via mobile

I love love love the Dorchester. I stayed here two times last December and both stays were excellent. The hotel is old world elegance and so close to everything in London. My specific London hotel experience is probably more limited but I travel a lot. The rooms are not particularly exceptional nor modern but beautifully appointed and extremely charming. I...

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1Thank skiergirlnyc

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: $760 - $1,526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#17 Spa Hotel in London
#37 Romantic Hotel in London
#42 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
8 questions
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Weymouth, Massachusetts
2 months ago
Cardiff, United Kingdom
London, United Kingdom

See all questions (8)

Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in a room facing Hyde Park.”
 of 5 bubbles patrickfiat21, 13 Mar 2017 | Read review
“Not all the rooms have views so ask for one”
 of 5 bubbles jamesbZ5639EF, 4 Mar 2017 | Read review
“Come hungry!”
 of 5 bubbles Qatargirl, 3 Feb 2017 | Read review
“Good luck!!”
 of 5 bubbles JP3004, 4 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles harryb904, 24 Dec 2016 | Read review
5 of 5