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The Ritz London

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#27 of 1,081 Hotels in London
Certificate of Excellence
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3,149 Reviews from our TripAdvisor Community

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Showing 2,836: English reviews
Quezon City, Philippines
Reviewed yesterday NEWvia mobile

It is my second stay at the ritz and i am getting the feel of staying there when im in london again!!! It's home for me, very personalized service and especially concierge, doorman greeting and welcoming us watmly in and out of the hotel and rushing to give us a hand with our bags. Just a bit disappointed with the...

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Helpful?
Thank precillatan
Utah
Reviewed 5 days ago NEW

Stayed for four nights in December for the holidays. The main reason I chose this hotel is to check off my bucket list to stay at a 5 star hotel - It was decked out for the holidays (see photos). A huge tree in the lobby, decorations throughout the foyer and tea room. Even the smallest room, which I stayed...

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Helpful?
Thank Horus13
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Horus13, Thank you for taking the time to write a review on Tripadvisor with regards to your recent stay at The Ritz. It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay was such a great success. We are very proud of our...

Paris, France
Reviewed 5 days ago NEWvia mobile

Everything is in the title. I have been there with a friend. When we arrived a lady asked us in a very posh way after look at us from toe to hair for our printed voucher erm .... why ... seriously? Yes we booked by a website but no, no voucher please and thanks. Then place us in the left...

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Thank asdecoeurs a
Reviewed 5 days ago NEWvia mobile

Not sure where to start. The doormen, the concierges, room service or afternoon tea. No flaws there The room decor and appointments were first class. One cant help but feel this is where most should get trained in customer service. Only 2 nights spent in this superb hotel. Cant wait for our next stay when back in London. Thanks again

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Helpful?
Thank David B
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear David, I am delighted that you enjoyed such a wonderful stay during your recent visit to London. Your kind words regarding both the hotel décor and the team are very greatly received and we look forward to welcoming you back to The Ritz, hopefully in the not so distant future. Best wishes, Sal

Jensen Beach, Florida
Reviewed 6 days ago NEW

Normally one might stay away from the likes of the Ritz as possibly being a bit too glitzy. However, what wonderful cocktail offerings they have. I am not normally a Bourbon drinker but they offer a much too good to refuse special of aged Bourbon Old Fashion type cocktail which will not only open up your pallet but give one...

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Helpful?
Thank scouser1077
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Souser1077, Your kind words regarding your recent visit are much appreciated. I am pleased that you enjoyed your time in The Rivoli Bar and hope to welcome you again in the not too distant future. Best wishes, Sal

Reviewed 6 days ago NEWvia mobile

Stayed at The Ritz for a family 18th. Lovely experience from the great check in service including both rooms being upgraded to junior suite. The hotel was stunningly decorated for Christmas, very magical. The suites were beautiful spacious & well appointed. As always in the older style hotels there are never enough plug points by the bed & dressing tables....

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Thank Agathaisthebest
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Agathaisthebest, Thank you for your lovely words regarding The Ritz. I am delighted to read that you had an enjoyable stay and that the cake was so greatly received. However please do allow me to apologise that you experienced some difficulties with the shower. I hope we have the pleasure of welcoming you back to the hotel again in...

Essex, United Kingdom
Reviewed 1 week ago NEW

My husband surprised me with a night's stay at the Ritz in December. Stating that the hotel is gorgeous would be a massive understatement. The lobby was decorated perfectly for Christmas, and the front desk staff were incredibly professional and friendly. I was a little surprised at the deposit amount that the hotel required for incidentals upon check in -...

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1Thank B.G._Chicago
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear B.G._Chicago, Thank you for writing a review on Tripadvisor following your recent stay with us here at The Ritz. Your comments regarding the team are very kind. We are very proud of the standard of service our staff provide, ensuring every guest who visits has the most wonderful all round and special experience. I hope we are given the...

london
Reviewed 1 week ago NEW

We went for lunch for my husbands birthday. This was fabulous and we felt truly spoilt. The waiters were not intrusive and very helpful, not at all arrogant - which can happen in some quality establishments. The food was lovely and even though it didn't look like huge portions, we were full at the end of it. It took over...

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Thank bigbirdLondon
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear BigbirdLondon, Thank you for posting a review of The Ritz following your recent visit to The Ritz Restaurant and Rivoli Bar. I am very pleased to hear that you enjoyed your husbands birthday celebrations. Your comments regarding the Ritz team are very kind. We are very proud of the standard of service our staff provide at The Ritz, ensuring...

Canterbury, United Kingdom
Reviewed 1 week ago NEWvia mobile

One of the best meals I have had, but certainly in the most beautiful dining room. We were on the set lunch, which is very reasonable. Wine excellent though the lowest price is fairly steep. Would recommend the set lunch to anyone, especially for a special occasion. Service impeccable & staff knew the dishes & would give advice on the...

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Thank foodiesCanterbury
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear FoodiesCanterbury, I am pleased to hear that we were able to make your lunch so truly memorable and that you had such an enjoyable visit to The Ritz Restaurant. It is always so gratifying to receive such positive comments regarding our hotel and I am so very pleased that you are so happy to recommend The Ritz. Best wishes,...

London
Reviewed 1 week ago

London undoubtedly has some of the greatest hotels in the world. The downside of actually living in London is that one doesn’t get to stay in the. Twelve years ago on moving into our first flat together, my partner and I had a night at the Savoy while our new boiler was being put in and we had no hot...

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Thank claytoncast

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Ritz Hotel Restaurant
The Ritz Hotel Restaurant
Cuisines: French, European, British
Tea at the Ritz
Tea at the Ritz
Cuisines: European, British
The Ritz Club
The Ritz Club
Cuisines: Chinese, Lebanese, Mediterranean, European, Thai, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 

Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Region: United Kingdom > England > London > St. James's
Price Range: $528 - $1,042 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Reservation Options:
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Luxury Hotel in London
#26 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz London staff and other travellers.
27 questions
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surrey, england
over a year ago

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Questions? Get answers from The Ritz London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor rooms are quiet”
 of 5 bubbles 245ritat, 8 Jan 2017 | Read review
“I'm sure any room would be wonderful”
 of 5 bubbles IanandShen, 4 Jan 2017 | Read review
“Best is a junior suite!”
 of 5 bubbles FrequentJT, 2 Jan 2017 | Read review
“Only used the dining services and this was excellent. A great experience.”
 of 5 bubbles lkgoldson, 1 Jan 2017 | Read review
“You have to book well in advance if you want afternoon tea at a time that suits your needs”
 of 5 bubbles gandjowen, 1 Jan 2017 | Read review
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