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9 Hertford Street

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9 Hertford Street
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115 Reviews from our TripAdvisor Community

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There are newer reviews for 9 Hertford Street
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Showing 99: English reviews
Salt Rock, South Africa
Reviewed 25 January 2016

A rather belated review but nonetheless this property never ceases to amaze! My wife and I use this property nearly every year when we visit London. Aude and Vladimir are most welcoming and professional. The central location in the 'hidden secret' that is Shepherd Market, with its village feel is ideal to explore what London has to offer.The apartments themselves...

Thank Chris R
Wilmington, NC
Reviewed 8 January 2016

This may ramble a bit, so my apologies in advance. We found the property (3 bedroom) via TripAdvisor Holiday Lettings and booked using that route. This was the only source of any negative experience at all as the broker that represents Unit #3 on Holiday Lettings is completely different than the staff of the property (which is a different management...

2Thank Kit C
Reviewed 6 January 2016

We have been fortunate to stay at 9 Hertford St Mayfair many times and each visit (our last in October 2015) has been a super experience with every comfort and convenience catered for. What makes it such a stand-out is the excellent care from Aude, Vladimir and the team who all go out of their way to ensure their guests...

Thank DidiNsw
audegimonet, Manager at 9 Hertford Street, responded to this review

Thank you Didi. We are really proud to have such wonderful guests. Aude and the team

Reviewed 8 December 2015

Huge, light rooms but very cold - and just one polyester blanket (had to double over the bedspread as no spare bedding). Extra heater in bedroom made it bearable but muggy. Round pin sockets for bedside lights mean it was hard to use laptop in bed. Very noisy old Bush set-top box in the bedroom difficult to use and slow....

2Thank mashie44
audelondon, General Manager at 9 Hertford Street, responded to this review

We take our guests’ comments very seriously and act on them promptly and diligently. However, it is a little strange that someone should spend only one night here and come up with such a long list of problems. To set the record straight we will respond point by point: The apartment was redecorated in 2014. All the facilities were then...

Portsmouth, United Kingdom
Reviewed 2 December 2015

Beautifully maintained, comfy bed with all the mod cons you could need. Friendly helpful concierge. We also loved the recommend of Matsuri, which although not cheap, was beautiful food. Just a couple of minutes from Green park, we could also walk to the main shopping district easily and enjoyed the park for a morning stroll with a paper.

Thank Bex D
Reviewed 1 December 2015 via mobile

I went to this place several times. It has always been spot on. Great place, great location, great staff, great appartement, large room well equiped. Close to everything you need. You can walk to the center, the parks, restaurants. Will return with no doubt.

Thank PierreRo
Reviewed 21 November 2015

Excellent apartment and perfect unobtrusive service in great spot for both business and leisure in central London. I was only there for one night as it was an overnight business trip and the hotels I usually book were full. I had never considered apartments before. This will be my usual first choice in future and I have also recommended it...

Thank Fleeting-visits
audegimonet, Manager at 9 Hertford Street, responded to this review

I am glad your first experience was pleasurable. We look forward to welcoming you back. Aude and the team

Reviewed 10 November 2015 via mobile

For the last 2 years, me and my boyfriend have been staying in 9 Hertford Street very often. The staff is very professional and friendly. The apartments are very big and clean. Compared to the hotels in central London, prices are lower. Highly recommended!

Thank Anna O
Reviewed 2 November 2015 via mobile

We have just returned home following a weekend in London and an overnight stay at 9 Hertford Street. I don't usually post reviews but wanted to write and congratulate them on a lovely group of apartments with a friendly feel. Everything was very clean, high quality and very spacious. The staff we met were very friendly, helpful and professional. I...

Thank Paul H
Lincoln, United Kingdom
Reviewed 28 September 2015

Amazing apartment in a very desirable part of London. The apartment had 1 big bedroom, very comfy twin beds as we had requested, two extra beds in the living room which did not interfere at all with the space in the living area. We had a champagne tea for our family in the afternoon and they happily provided extra champagne...

Thank Mirro50
audelondon, Manager at 9 Hertford Street, responded to this review

Thank you so much for your review. It was a pleasure to have you here. Please accept our apologies about the balcony. New winter plants had only just been planted and the drip irrigation system developed a fault :-( This has now been resolved.

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Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
When you travel regularly, the comforts of home seem far away. In London, 9 Hertford Street can be your home. Our serviced apartments, in the very heart of Mayfair, offer the convenience of a luxury hotel with greater privacy and less formality. Whether you stay one night or several weeks, on business or vacation, 9 Hertford Street can be your home away from home in London. Our apartments are situated in historic Shepherd Market, one of London's most prestigious areas, and are just a short walk from Buckingham Palace, Piccadilly, West End theatres, galleries and shops, the finest restaurants and stunning Royal parks. ... more   less 

Additional Information about 9 Hertford Street

Address: 9 Hertford Street | Mayfair, London W1J 7RJ, England
Region: United Kingdom > England > London > Mayfair
Price Range: $362 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9 Hertford Street 4*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from 9 Hertford Street staff and other travellers.
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Questions? Get answers from 9 Hertford Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club room 302 had a nice balcony”
DHM68, 6 Mar 2017 | Read review
“Our room was great so presume all are too”
saramT772OC, 16 Jan 2017 | Read review
“I think all rooms would be quiet.”
leesvillelake, 25 Dec 2016 | Read review
“All the rooms are quiet as they have been insulated Windows, rooms at the back are very quiet.”
R4936QNalexh, 9 May 2016 | Read review
“our rooms 104 had sunshine in the morning until late in afternoon, it also had a large balcony”
Mirro50, 27 Sep 2015 | Read review
5 of 5