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W London Leicester Square

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W London Leicester Square
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1,798 Reviews from our TripAdvisor Community

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Showing 1,599: English reviews
New Plymouth, New Zealand
Reviewed 31 December 2013

This hotel is very good but in my opinion not up to the same standard as the W in Hong Kong. Location is excellent in Leicester Square, and bar and amenities are very good. As all W hotels staff were very accommodating. The downsides would be there is no swimming pool, rooms are smallish (we stayed in the entry level...

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Helpful?
Thank DanRadcliffe
Ian C, General Manager at W London Leicester Square, responded to this review

Dear DanRadcliffe, Thank you for sharing your feedback. I am pleased to hear that overall you enjoyed your stay with us at W London – Leicester Square. It is also great to hear that you appreciated my friendly team. I will happily pass these compliments on to them as they too will appreciate it. I hope to welcome you back...

Sydney, New South Wales, Australia
Reviewed 31 December 2013

Arrived at the w London on boxing day at 8am. I was able to check into a room as soon as i got there which was much appreciated after traveling non stop from Australia. all the staff were very helpful and nothing seemed a problem. The Decor of the hotel is very modern and there is a very relaxed feel....

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Helpful?
Thank Stuart M
Ian C, General Manager at W London Leicester Square, responded to this review

Dear Stuart M, I am pleased to hear that you enjoyed your stay with us at W London – Leicester Square. It is always a pleasure to receive such wonderful comments from our guests describing their overall experience. I would like to thank you for your kind words on my team, I will certainly share these with all of them....

London, United Kingdom
Reviewed 29 December 2013

Crap hotel for nearly £300 a night don't even bother... The place is dark and dingy staff can't hardly speak english and don't explain anything I will never stay at this hotel again don't waste your money guys honestly.

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Helpful?
5Thank Jamie B
Ian C, General Manager at W London Leicester Square, responded to this review

Dear Jamie B, Thank you for sharing your review with us. I am sorry to hear that your stay with us at W London – Leicester Square did not entirely meet your expectation. I can assure you that we take the feedback of our guests seriously and we always look for ways to improve our guests’ experiences. I do believe...

Beijing, China
Reviewed 28 December 2013 via mobile

The hotel is in a nice location in the corner of Leicester square. Very convenient to catch the tube at Piccadilly or Leicester square giving access to most lines and perfect for the theaters. The service was excellent from the moment we entered. The rooms are a very good size with rainforest showers, comfortable beds and a full set of...

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Helpful?
Thank bjnomads
Ian C, General Manager at W London Leicester Square, responded to this review

Dear nomadsbynature, It is always a pleasure to receive such great review from our guests and I am pleased to hear that you enjoyed your stay with us at W London – Leicester Square including the décor, ambience and the comforts of our bedrooms. Your feedback is valuable to us and I will certainly share this with my entire team....

Madrid, Spain
Reviewed 23 December 2013

This is a great and hip Hotel , in the best location in London. I have stayed in this hotel several times and I believe is one of the best located hotels in London. Everything you might need you have it within walking distance. It also has a great atmosphere and is great for partying. Totally recommended!

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Helpful?
Thank RafaelRiosR
Ian C, General Manager at W London Leicester Square, responded to this review

Dear RafaelRiosR, Thank you for sharing your great review. I am very pleased to hear that you enjoyed every aspect of your stay with us at W London – Leicester Square including the superb location and the atmosphere. Once again, thank you for your feedback and we hope to see you soon! Warm regards, Ian

los angeles
Reviewed 21 December 2013

I stayed here 7 nights for work. The location was convenient being right inbetween the Picadilly and Leicester Square tube stops. It is very busy in the area at night, making walking fast challenging - there are a ton of tourists. There are a lot of restuarants in the area with a wide range of food choices. Plus you have...

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Helpful?
Thank cutecdnchick
Ian C, General Manager at W London Leicester Square, responded to this review

Dear cutecdnchick, Thank you for your great review. It is always a pleasure to receive such wonderful comments from our guests and I am very pleased to hear that you enjoyed your stay with us including the excellent location. However, I was very sorry to hear about the difficulties you experiences with the elevator, I hope this did not cause...

Buenos Aires, Argentina
Reviewed 18 December 2013

The W is a great hotel and I think I will stay here for many trips from now. The service is just excellent. The employees are VERY well trained, very polite and always with a smile on their faces. The room is very very good. Modern, nice, big enough. The beds and blank sheets are soft and confortable, the furniture...

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Helpful?
Thank JONATANLOTER
Ian C, General Manager at W London Leicester Square, responded to this review

Dear JonatanLoter, Thank you for your wonderful comments. I am very pleased to her that you had a great time during your stay with us at W London – Leicester Square including the location. I would like to thank you on behalf of the entire team for your kind comments. It is always a pleasure to be of service to...

London, United Kingdom
Reviewed 15 December 2013

Following an excellent night at our Firm’s Christmas Party and wanting to continue with the festivities at The W Hotel with colleagues who had gone over earlier in the evening. So a group of 10, mature, perfectly dressed and professional mix of male and female colleagues from all four corners of the world decided to go to the hotel for...

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5Thank Traveller_D27
Ian C, General Manager at W London Leicester Square, responded to this review

Dear Traveller_D27, Thank you for sharing your review with us. I am sorry to hear that your visit to W London – Leicester Square did not meet your expectation. I understand that over these past few weeks we have received an overwhelming number of requests on last minute entry. However, we follow a strict door policy where by priority is...

Cyprus
Reviewed 14 December 2013

The customer service of this hotel is absolutely atrocious. I wanted to postpone my booking for valid health reasons, but the hotel declined and is taking full payment for the entire stay as a fine. I have no words for this hotel. Make a few bucks from someone elses misfortune.

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4Thank Nickg_9
Ian C, General Manager at W London Leicester Square, responded to this review

Dear Nickg_9, Thank you for taking the time to share your feedback with us. I am sorry to hear about your disappointment and the circumstances resulting to postpone your reservation with us. I will be grateful if you could contact me directly via email on Ian.Ciappara@whotels.com so that I can discuss this matter with you on a one to one...

Woodley, United Kingdom
Reviewed 13 December 2013

I have stayed at a lot of W hotels around the World and always had a first class experience so, as a treat for my 40th birthday I booked a room at my local W hotel, the W London Leicester Square, for myself and my wife as part of a weekend of celebrations in the city. Things started badly, despite...

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8Thank Look_Left
Ian C, General Manager at W London Leicester Square, responded to this review

Dear Look_Left, Thank you for sharing your feedback regarding your recent visit to W London Leicester Square. I was sorry to hear about your experience. I would like to thank you for brining all these points to my attention. Further to our conversation, I hope you will get in touch with me when you plan your next visit to W...

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Sophisticated and quirky, glamorous and decadent, W London - Leicester Square crystallizes the quintessential dual personality of the British soul. Located steps away from theatre land, the catwalks of Brewer Street and Soho’s electric nightlife, the hotel - like the city itself - is a bold contrast of themes, colors, textures and characters. Experience luxury comfort and the vibrant decor of our rooms and suites, your ultimate pit stop. ... more   less 

Additional Information about W London Leicester Square

Address: London Leicester Square 10 Wardour Street, London W1D 6QF, England
Region: United Kingdom > England > London > Soho , Leicester Square / Shaftesbury Avenue
Price Range: $385 - $801 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W London Leicester Square 5*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Starwood EMEA, Cheap Tickets, HotelTravel.com, Priceline, Odigeo, Travelocity and Jetsetter so you can book your W London Leicester Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w London Leicester Square Hotel London
Hotel Style:
#62 Spa Hotel in London
#272 Luxury Hotel in London
#318 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from W London Leicester Square staff and other travellers.
13 questions
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Questions? Get answers from W London Leicester Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay as high up as you can to reduce the noise level”
 of 5 bubbles 402TomL, 29 Nov 2016 | Read review
“rooms were very quiet.”
 of 5 bubbles southfloriddy, 25 Nov 2016 | Read review
“If possible, choose floors on higher floors to avoid the noise of Leicester Square and China Town.”
 of 5 bubbles Newzdude, 24 Nov 2016 | Read review
“Room on 6th floor - No outside noise at all!”
 of 5 bubbles F5994DZmarieg, 9 Nov 2016 | Read review
“Have no idea how to get a good room, they all look the same”
 of 5 bubbles skirlington, 9 Nov 2016 | Read review
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