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The Arch London

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The Arch London
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1,614 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
belfast, northern ireland
Reviewed 16 July 2015

It was our second visit here, as we love the central location, luxury and the nepresso machine in our room. Lovely greeting on arrivals from the manager and as it was for my birthday weekend, we got some lovely macaroons in our room too. Very quiet room located on an upper floor, small but very luxurious, great bed and the...

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Helpful?
Thank clare77
Michael V, General Manager at The Arch London, responded to this review

Clare 77, Thank you for your lovely comment and for your return visit to The Arch London, your support is noted and appreciated. I am thrilled you had a good birthday stay and delighted you discovered our fresh mint tea. There are many more things to discover here at the hotel and hopefully you will come back again soon. Please...

Toronto, Canada
Reviewed 15 July 2015

The Arch Hotel has a great location just off Oxford St so if you love to shop you will enjoy the location. The 486 restaurant does a fine job for breakfast that includes eggs to order, oatmeal and pancakes. The staff is very professional and attentive. Be sure to get the English Breakfast included in your rate otherwise it's a...

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1Thank Tony G
Michael V, General Manager at The Arch London, responded to this review

Dear Tony G, Thank you for your feedback regarding your recent stay with us. I am pleased you liked several aspects of your visit. Further to you comments regarding the noise I am sorry about the disturbance in your room. We generally do not have issues of sound travelling from the street as all our rooms have double glazed sound...

Brighton, United Kingdom
Reviewed 15 July 2015

Perfect, accommodating staff who noted my friends birthday and left a lovely birthday macaroon treat in our room for her whilst we were out. Lovely plush room- most incredibly sumptuous bedding and towels. LOVED the bathroom, rain storm shower and even a tv in the bath. Breakfast was a real treat too- lots of choice for veggies, very comfortable, intimate...

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Helpful?
Thank Victoria K
Michael V, General Manager at The Arch London, responded to this review

Dear Tony G, Thank you for the amazing review - we all love the title! The team and I are so pleased you enjoyed your visit and especially the breakfast offerings in our restaurant Hunter 486. We often get good comments on our breakfast and the beds and I am thrilled you had a good time too. Otherwise I am...

Oslo
Reviewed 14 July 2015

I stayed here for two nights in June, and had a junior executive suite, with car service to and from the airport included. The room was nice, but not as nice as I expected for a junior suite tough. The bar at the hotel was very good and the service from everyone was excellent. I might stay here again because...

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Thank leone06
Michael V, General Manager at The Arch London, responded to this review

Dear leone06, Thank you for the nice review. I am delighted you enjoyed your visit to The Arch especially the bar and service we provided to you during your stay. Regarding your room category, almost all rooms have different shapes and sizes and I would be thrilled, next time you are staying with us, to show you personally a variety...

London
Reviewed 14 July 2015

Quaint, comfortable, designer rooms are a haven from the busy city. Stay here if you want a relaxing stay but still near the main attractions and business of London. Staff were friendly, quirky and fun. Highly recommended.

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Thank euromarketer
Michael V, General Manager at The Arch London, responded to this review

Dear euromarketer, Thank you for the lovely review of The Arch London, the time you have taken to post your feedback is much appreciated. The team and I are delighted you enjoyed your visit, our central location, the design of the hotel but most importantly the service you received. Please come back soon whenever you visit London. With warmest regards,...

Guildford, United Kingdom
Reviewed 12 July 2015

I stayed here in the spring. It is a fantastic place. The staff are friendly and very professional, going out of their way to make your stay enjoyable. The location is brilliant, very close to Oxford street but in a quiet area. The rooms are so comfortable. The only small issue I had was that the television in my bathroom...

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Thank Jessica L
Michael V, General Manager at The Arch London, responded to this review

Dear Jessica L, Thank you for your review regarding your visit in spring this year. I am delighted you enjoyed the location and especially the service we provided here at The Arch London.. I am sorry your bathroom TV did not work and for the frustration this has caused you at the time and I am pleased the Duty Manager...

Reviewed 11 July 2015

This very comfortable small boutique hotel has the amenities and service of a five star establishment and is a great value. The staff is exceptional - they all clearly want to please and go out of their way to make sure your visit exceeds expectations.

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Thank Stephane A
Michael V, General Manager at The Arch London, responded to this review

Dear Stephane A, Thank you for staying with us at The Arch London and for the lovely feedback. The team and I are delighted you felt well looked after and I am pleased you could sense the special atmosphere of genuine care and sincere hospitality. I am indeed lucky to have such an amazing team and hopefully we will have...

Reviewed 11 July 2015 via mobile

Fantastic hotel and the staff couldn't do enough for you. Food was one of the best in hotels we have had along with reasonable prices. The location is only a short walk from shops and even if you have a car the valet parking is faultless. Highly recommended.

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1Thank Andrew F
Michael V, General Manager at The Arch London, responded to this review

Dear Andrew F, Thank you for staying with us at The Arch London and for having taken the time to write such a great review. I was absolutely thrilled you liked the hotel and especially the food we serve in Hunter 486. A lit of time and thought has gone into the new menu and I am pleased you enjoyed...

Reviewed 9 July 2015 via mobile

This is a 4 star hotel that acts like a 5 star hotel. The room was very clean and comfortable. The staff was very good. The restaurant served a buffet type breakfast that was fresh, delicious and well laid out. The location of the hotel is nice because it is close to busy and therefore noisy streets but not on...

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Helpful?
Thank JakeBBailey
Michael V, General Manager at The Arch London, responded to this review

JakeBBailey, Thank you for the nice review. The team and I are delighted you enjoyed your stay and hopefully we will see you back again. Your support is noted and appreciated and thank you for staying with us. With warmest regards, Michael

Vienna, Austria
Reviewed 9 July 2015 via mobile

No matter if you are in London for business or as a tourist the Arch is the perfect place to stay. Splendid rooms and outstandingly friendly staff this boutique style hotel has become my favorite hotel in London. As a regular visitor to this Small Luxury Hotel I really can suggest it to anyone who wants to get excellent service...

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1Thank Ernst P
Michael V, General Manager at The Arch London, responded to this review

ErnstP, Thank you for the amazing review of The Arch London and thank you for staying with us. I was so pleased to read that you enjoyed your visit especially the friendly service, the central location of the hotel and our wonderful breakfast offerings. Please come back again soon and let me know personally if I can be of assistance....

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: $377 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#18 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
23 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor, the better, both in terms of daylight and noise.”
 of 5 bubbles 887RichardJ, 21 Mar 2017 | Read review
“We noticed that there's a weird shaking noise in the wall if the water in the shower isn't turned to "cold" when not in use.”
 of 5 bubbles teacherhansen, 9 Mar 2017 | Read review
“Corner rooms are sunny and quiet.”
 of 5 bubbles 818maricarh, 8 Mar 2017 | Read review
“Studio suites on lower ground floor have a private outdoor heated seating area and are close to the well equipped gym”
 of 5 bubbles TheWeiryTraveller, 28 Feb 2017 | Read review
“Location was excellent”
 of 5 bubbles kafidnyc, 17 Feb 2017 | Read review
5 of 5