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Rafayel on the Left Bank - Hotel & Spa

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#290 of 1,087 Hotels in London
Certificate of Excellence
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Rafayel on the Left Bank - Hotel & Spa
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1,869 Reviews from our TripAdvisor Community

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Showing 1,775: English reviews
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Reviewed 3 days ago NEWvia mobile

Don't book this hotel if your are planning on spending the day at the 'spa'. I defiantly wouldn't call it that. Its a small jacuzzi and tiny cold pool (which wasn't working), tiny sauna and steam room which smelt odd. The receptionist didn't even give us towels or robes when we arrived, we assumed they were in the changing rooms,...

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Thank Elinor B
Poole, United Kingdom
Reviewed 5 days ago NEW

This hotel is easy to find, has an underground car park and from the minute we got there, the staff couldn't have been more helpful. The decor of the hotel is very tasteful, we stayed in an amazon suite room which although didn't have a river view was lovely. Bed was comfy, shower amazing and there was plenty of space....

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Thank STLT1
London, United Kingdom
Reviewed 1 week ago

the hotel room was lush, once we worked out how to use the light switches. I booked the Thames suite for my partners bday and dinner, which was excellent as the resturant was right down stairs. Food was really nice as well, even though our waitress was a bit annoyed that my partner changed his mind about the wine, but...

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Thank MGL881128
Reviewed 1 week ago

Nice hotel and easy check in. Receptionist allowed us to see room and leave luggage earlier than check in time which i found very nice from their perspective. The room itself was quite small with comfy bed and nice view to river. Shower room was spacious though. Spa contains Jacuzzi and two types sauna (gym as well). They provided us...

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Thank Люба С
brighton, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this hotel last weekend and wow what an absolute delight. Arrived Thursday morning and from the get go the staff were so helpful. The hotel itself is cosy, comfy and welcoming. Staff met us in the underground car park and helped us with our bags. We booked in with ease and shown our room . What a...

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1Thank Julie E
Reviewed 1 week ago via mobile

The "spa", which consisted of a hot tub, a pool (which was out of use, we were not informed of this), sauna and a steam room. We walked into the tiny area which STUNK, with wet towels hung up and on the floor, needless to say we left immediately. We are incredibly happy that we couldn't book the couple day...

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4Thank Ella C
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest Firstly we would like to say how sorry we are that you believe your purse was lost on our property. We would just like to point out however that there was NO EVIDENCE to suggest that a member of our staff had taken the purse from your bag. Secondly, and as you yourself mentioned, there was no money...

London, United Kingdom
Reviewed 1 week ago

This hotel & Spa is lovely & I would recommend it to anybody who is thinking about staying here! Thee are amazing views that can be seen from your room and the hotel rooms are very nice, I would come back again!

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Thank Donna A
Reviewed 1 week ago via mobile

We stayed here for one night. It was easy to find, check in was quick and all staff were polite and courteous. It is situated next to London Heliport, but we never really had any disturbance due to this. There is a courtesy shuttle bus every half hour to take you to Clapham Junction. The room was spacious, the bed...

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Thank adamd5281
Reviewed 1 week ago via mobile

I booked a emperor suite for my boyfriends birthday. On arrival, i was waiting at reception for a good while waiting to check in, i wanted to get checked in asap to make the most of the room as i had paid ALOT of money for it. There seemed to be no urgency with moving abit quicker, staff were slow...

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2Thank Lauren D
Northwich, United Kingdom
Reviewed 1 week ago via mobile

The hotel was luxurious and had everything you would want in a hotel room. The only issues were a shower that only had settings for scalding hot and freezing cold (then would switch to scalding hot anyway), a fairly poor quality breakfast, and a shuttle service that is over 30 minutes late.

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Thank ejc-1994

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 

Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Region: United Kingdom > England > London > Clapham / Battersea 
Price Range: $196 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London
Hotel Style:
#56 Spa Hotel in London
#71 Business Hotel in London
#212 Luxury Hotel in London
#227 Family Hotel in London
#263 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Rafayel on the Left Bank - Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have a view of the water, so make sure to ask for a view!”
 of 5 bubbles SuperrrFoxxx, 10 Feb 2017 | Read review
“Request a room to the right hand side of the hotel (away from the helipad) Ideally higher than level 2”
 of 5 bubbles dhruvin_hirani, 9 Feb 2017 | Read review
“Try to get a room at the back of the hotel as front very noisy with helicopters flying in and out.”
 of 5 bubbles VivvyHeady, 28 Jan 2017 | Read review
“The suites are amazing, overlooking the Thames river! You will not regret it!”
 of 5 bubbles Silvia072017, 24 Jan 2017 | Read review
“If you want a room with a view of the river, don't choose the deluxe double room.”
 of 5 bubbles adwoad2016, 24 Jan 2017 | Read review
5 of 5