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The New London Carlton Hotel

Traveller (41)
Room & Suite (25)
Dining (2)
  • Excellent20%
  • Very good37%
  • Average25%
  • Poor7%
  • Terrible11%
Travellers talk about
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Free Wifi
Non-Smoking Hotel
Multilingual Staff
Free Parking
Breakfast included
3 Star Hotel
All hotel details
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1 Apr.2 Apr.
1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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1 - 5 of 135 reviews
Reviewed 3 weeks ago via mobile

This is my second visit to the New London Carlton. The rooms are really spacious,clean and the beds are great. Great location for a short tube ride from Paddington and easy to get to the West End. Going back to London in April and will...More

Thank keith324
Response from syd c, Manager at The New London Carlton HotelResponded 2 weeks ago

Thank you for the nice review. We strive to make sure that our Hotel is the best that it can possibly be and are glad that you had the chance to stay with us. We look forward to welcoming you back to the hotel in...More

Reviewed 3 weeks ago

Great value for money, three of us stayed here in a room. It was around 80 each, depending on what you want from a hotel this was a pit stop for us. We could check in from 2pm, present hotel receptionist. However did want 100...More

Thank aegh91
Response from syd c, Manager at The New London Carlton HotelResponded 2 weeks ago

Thank you for your review. We are glad that you found the hotel to be great value for money. Regarding the deposit amount, we will take this on board and may choose to change it in the future however this is not a guarantee. We...More

Reviewed 11 February 2018 via mobile

Experience with the room/hotel - Having arrived at 7am, we were provided with space to leave all our luggage, until 2pm when we could check in. Upon check-in, they require a £100 deposit. We paid in cash, and got it entirely back upon checkout. Room...More

Thank Hturk1297
Response from syd c, Manager at The New London Carlton HotelResponded 14 February 2018

Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service, and we are pleased that you found value...More

Reviewed 5 February 2018 via mobile

Good place to stay for the price. Breakfast is NOT included In the hotel price. They have a ridiculous hotel policy you MUST leave a £100 deposit for your room which takes 3-5 days to get back on your card. Use cash instead so you...More

Thank E7532MQdanb
Response from syd c, Manager at The New London Carlton HotelResponded 2 weeks ago

Thank you for your review. We appreciate that you liked the price and found the hotel of good use to you. Since reading this review we have taken the necessary steps to make sure that deposit via card isn't a hassle. We have updated our...More

Reviewed 4 January 2018

A little tired around the edges, but generally pleasant hotel/ apartment with food facilities and close enough for Underground. Safe and secure parking. We had a good nights sleep although woken by people chatting loudly upstairs. The small kitchen area adequate for preparing simple meals...More

Thank andyH122
Response from syd c, Manager at The New London Carlton HotelResponded 2 weeks ago

Thank you for reviewing our hotel. We are glad that you found your stay pleasant and convenient. We will look into making our rooms more insulated so that you aren't affected by noise from around the hotel. if you wouldn't mind, we would like to...More

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Price range
USD 91 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
USD 91 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (41)
Room & Suite (25)
Dining (2)
Questions & Answers
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20 April 2017|
AnswerShow all 3 answers
Response from Mauricio Z | Reviewed this property |
Airport is far away, we took a taxi from LHR to the hotel, £76 between 4, was better that getting a train, took us like an hour. Closest station is Maida Vale and it is 0.4 miles away. An Uber from Saint Pancras to the... More
Room Tips
"We had a rear room, near carpark, so no nice veiw but it was away from noisier main road,"
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"On busy main road so back rooms would be quietest"
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"If you want a kitchenette just ask to make sure."
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"Corner rooms are spacious and quiet"
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