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The Kensington

Agoda.comUSD 260*
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#35 of 1,090 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 328*
USD 260*
USD 317*
USD 317*
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The Kensington
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2,673 Reviews from our TripAdvisor Community

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Showing 2,421: English reviews
Aberdeen, United Kingdom
Reviewed 3 January 2016

Perfect location for getting around London sight seeing. Hotel staff extremely friendly,and helpful. The service and quality of food were very good. Bed very comfortable,and shower powerful. Highly recommend.

Review collected in partnership with this hotel
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Helpful?
1Thank Broom19
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, We thank you for your warm comments and kind recommendation of The Kensington. It gives us great pleasure to learn that you had an enjoyable experience with highlights including the warm service delivered by our wonderful team, excellent location as well as our well appointed facilities. We are truly grateful for your compliments and we already look forward...

Kent
Reviewed 3 January 2016 via mobile

We stayed for one night as a treat just before the new year and we were very impressed by the warmth and friendliness of the staff, and the great attention to detail throughout the hotel. Our room wasn't ready on arrival, so we were given complimentary drinks in the lovely lounge whilst we waited ten minutes or so - very...

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Helpful?
1Thank GravesendPoppy
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your excellent review and for staying with us at The Kensington. We are absolutely delighted to learn that you chose to stay with us for as a treat before the new year and we are glad to hear that we did not disappoint. It is very rewarding for the entire team to receive such warm...

Santa Fe, New Mexico
Reviewed 3 January 2016 via mobile

The customer service in this relatively recently remodeled hotel was excellent. The public rooms are spacious with elegant traditional furnishing. In the holiday season they offered homemade minced pies and mulled wine - all complimentary. The rooms were good size for London and they accommodated my early check-in without a problem. Good location- close to the South Kensington tube station...

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Helpful?
Thank Gayle M
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Kensington and for your positive feedback. It gives us great pleasure to learn that you enjoyed our well appointed facilities, convenient location and our excellent service. We are most grateful for your kind recommendation to our future guests and we hope to see you soon again. Warm regards,...

Perth, Australia
Reviewed 1 January 2016

I have previously stayed here by myself for work but on this occasion the whole family (2 adults, 2 children) came along. I love this location for visiting London. The hotel is near South Kensington underground station, which is on 3 lines. Very easy access to central London sites, West End, Tower of London and Westminster, London Eye, Buckingham Palace,...

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Helpful?
3Thank Eli G
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for taking the time to share your positive feedback with us at The Kensington. It gives us great pleasure to read that you had a memorable experience with highlights including our fantastic location, excellent food as well as the well appointed rooms. The entire team including George are absolutely delighted with your warm compliments and we...

Paris, France
Reviewed 31 December 2015

I stayed in the Kensington Hotel for one night, on December 5th. I wasn't even a real guest - some family friends had a room there for the week, and I was passing through London, so I stayed in their room. The staff knew this, but still treated me as though I were one of their most prized customers. I...

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Helpful?
1Thank Celia G
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience with the warm and professional service as the most memorable aspect of your stay. We are very grateful for your recommendation and hope it will not be too long before...

Bogota, Colombia
Reviewed 30 December 2015

Nice and good hotel, very well located in a historic building, in South Kensington. Very nice individually decorated rooms and very kind staff. Located in a beautiful neighborhood to walk by; you can find almost anything in the surroundings. I would highly recommend it.

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Helpful?
1Thank JackieHCO
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience and that you found the location and facilities up to your satisfaction. We are very grateful for your recommendation and hope it will not be too long before we get...

Reviewed 29 December 2015 via mobile

This hotel is based in South Kensington which is obviously one of London's finest neighborhood. However, it is quite pricy (as any hotel in London) and if you have a room on the wrong side of the building then you might really think it is pricy. Overall I enjoyed my weekend stay there, the staff is very nice and helpful...

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Helpful?
Thank Jean d
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for sharing your great feedback with us at The Kensington. We are truly heartened by your warm compliments and it is especially rewarding for the team to hear that you enjoyed the warm service delivered by our wonderful team. This will certainly serve as a wonderful motivator for us all and we hope we will get...

Reviewed 28 December 2015

I stayed for 2 nights in a suite, the room was lovely, it didn't have a nice view just some buildings. The bathroom made the suite, it was amazing, as the bedroom part was small. We ordered rooms service one night which came quickly and was lovely. The staff couldn't of been more helpful from arriving, to extra special touches...

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Helpful?
Thank Gardner495
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us at The Kensington. Whilst we regret to hear that you were inconvenienced by the corridor noise, we are very glad that you overall had a very pleasant experience and enjoyed our fantastic location close to South Kensington station as well as our lounge areas with their...

Roskilde, Denmark
Reviewed 28 December 2015

We spent three nights on the hotel in november. When we checked in we were given a very nice newly renovated room, but with a tiny bed. I could tell the standard room came with 3 different sizes of bed so I called the front desk right away to ask if something could be done. The hotel was pretty book,...

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Helpful?
1Thank WinnieLyngkaer
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience with highlights including the warm service, excellent location and well appointed facilities. We are very grateful for your recommendation and hope it will not be too long before we get...

Vancouver
Reviewed 26 December 2015

I thoroughly enjoyed my six nights in the hotel. I was unhappy with my first room as I felt it was not the "superior" room I had reserved. I was moved the next day to a room where I was extremely happy. The price was reduced for that first night. The hotel looked charming with Christmas lights, etc. The reception...

Review collected in partnership with this hotel
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Helpful?
2Thank jennifertV3540KR
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience with the helpful service, charming facilities and excellent location as the most memorable aspects of your stay. We are very grateful for your recommendation and hope it will not be...

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07/05/2017 08/05/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Region: United Kingdom > England > London > South Kensington
Price Range: $372 - $894 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, Agoda, Doyle Collection, Cheap Tickets, Booking.com, TravelUp, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Hotel London
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington staff and other travellers.
52 questions
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Questions? Get answers from The Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hot chocolate is great!”
_nicolakhillier, 25 Apr 2017 | Read review
“Ask for a room on the upper floors for a better chance of a view.”
Bellagio62, 9 Apr 2017 | Read review
“Go for high floor , work was being done on low floors and was very noisey , room was small too.”
jackien242, 5 Apr 2017 | Read review
“get the biggest room possible as standard rooms are small”
alitravls, 20 Mar 2017 | Read review
“Room with king beds tend to be larger.”
  • Room 209
SolaTravelGirl, 19 Mar 2017 | Read review
5 of 5
Agoda.com
USD 260* /night
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Prices are for 1 room, 2 adults
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