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Best Western Boltons Hotel London Kensington

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Best Western Boltons Hotel London Kensington
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928 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Nenagh, Ireland
Level Contributor
7 reviews
4 hotel reviews
Reviewed 3 days ago NEW via mobile

Small in terms of the size of room you could have if you book a single occupancy room. I have encountered small rooms in my time but this honestly takes the biscuit. The room would suit a child of up to 10 years old owing to the size of the bed and also location of the toilet itself. I'm a... More 

Helpful?
Thank benrgriffin
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW via mobile

The rooms are really small and can't sit on the toilet there is no room for your legs have a normal position. The staff was fantastic and the breakfast was very good. The only issue was the room size.

Helpful?
Thank Ajith P
Prague, Czech Republic
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Best Western Boltons Hotel is a cosy small hotel in a very nice and quiet area of Kensington. The hotel is very clean and well-kept. The room is very small (11 square metres) but it was ok for us as we spent all days in the city centre. The room has a very comfortable bed, free wifi, table, plasma TV,... More 

Helpful?
1 Thank Kristynapru
Brisbane, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

I assume that rooms of this size for this value are the norm in London. The hotel was basic and adequate, but also value for money. Four out of five stars for the cleanliness and location. Short walk to the tube system. Earls Court tube station is ideal on the West side of town for Heathrow and the various lines... More 

Helpful?
Thank jasonmichaelh
Copenhagen, Denmark
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

The location is not bad, but remember that Earls court is a bit of a way out of Central London, so you will have a number of extra stops on the tube to get here. But the hotel is close to Earls court tube, and there's a number of shops/pubs right on the doorstep. But the worst thing about this... More 

Helpful?
1 Thank eurotripper_cph
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear eurotripper_cph, I would like to thank you for spending your time and leaving us a good feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome. I have noted your comment about the room sizes, as our... More 

Bangkok, Thailand
Level Contributor
174 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 October 2016

Request in advance don't want room on LG floor(basement) because read many bad review about this. Then we got room on LG floor when check in! Room size is extremely small especially for 3 adults!!!, low ceiling, tiny separate shower, window with no view, no space to walk to bed one side between bed and working desk !! It is... More 

Helpful?
1 Thank Nararat B
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Nararat B, I would like to thank you for spending your time and leaving us a good feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome. I would like to apologise for the inconvenience with the... More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016 via mobile

Very close to earls court tube. This is a good hotel for 1 person that is happy with a clean convenient room although very small. For me it was fine as I only needed a place to put my gear and sleep. Good price fir the middle of London. Make sure you ask for the back rooms as much quieter... More 

Helpful?
2 Thank chrismamo
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear chrismamo, I would like to thank you for spending your time and leaving us a great feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome. I have noted your comment about the room sizes, as our... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2016

I have stayed at this hotel several times. It is a short walk to Earls Court Tube station and the Piccadilly, Circle and District lines. There is a good selection of pubs, small groceries and eating choices. It has an Odd Bins close and this is cheaper than home or duty free for spirits. The hotel is small and the... More 

Helpful?
1 Thank richardbV3544BV
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear richardbV3544BV, I would like to thank you for spending your time and leaving us a great feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome. I have noted your comment about the room sizes, as our... More 

Perth, AUS
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 October 2016 via mobile

Price was ok but extremely compact rooms. Can't swing a cat in the breakfast room and everyone is waiting around for food and coffee. Can't blame the staff, they've just got no room to work with. There's better value for money in Earl's Court

Helpful?
2 Thank Nick T
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Nick T, I would like to thank you for spending your time and leaving a feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome. I would to apologise for any inconvenience caused during your stay, and... More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016 via mobile

Not up to the standard I would expect from a hotel of this rating. The room I was given was tiny and poorly maintained - the flush on the toilet was broken off and the wiring for the lights was faulty (wouldn't switch on or off consistently). Added to this the fact that I could touch the entrance door to... More 

Helpful?
2 Thank Gavin M
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Gavin M, I would like to thank you for spending your time and leaving a feedback about our hotel on Tripadvisor. It is a great platform for us to learn about our mistakes and see where we could improve more so all of our guests feels welcome. I would like to apologise on behalf of our team that we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Combining Victorian charm with Modern Luxury The 4* Best Western The Bolton's Kensington is a modern oasis of peace in the conservation area of the Royal Borough of Kensington and Chelsea. Fully Refurbished in 2012 to incorporate modern simplicity and functionality with Victorian charm Best Western The Bolton's Hotel London Kensington with 56 fully Air conditioned en suite bedrooms, complimentary High Speed WIFI throughout, a welcoming Restaurant serving a decadent breakfast is the place for the discerning traveller looking for great value for money. Ideally located just around the corner from Earls Court underground station, within easy reach of some of London's most prestigious shopping areas such as High Street Kensington and Knightsbridge to the many attractions of London such as the Natural History and the Science museum just off our door step making the Best Western The Bolton's Hotel London Kensington the ideal location for your visit to London. Book directly with us and start your day with a great English breakfast on the house. ... more   less 

Additional Information about Best Western Boltons Hotel London Kensington

Address: 19-21 Penywern Road | Earls Court, London SW5 9TT, England
Region: United Kingdom > England > London > Earls Court
Price Range: $126 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Boltons Hotel London Kensington 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western The Boltons Hotel London
Best Western London
London Best Western
Hotel Style:
#265 Business Hotel in London
#308 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Boltons Hotel London Kensington staff and other travellers.
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Questions? Get answers from Best Western Boltons Hotel London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NO Lg floor, some room even have no windows!!”
 of 5 bubbles nararatb, 26 Oct 2016 | Read review
“Book early and request a non street view.”
 of 5 bubbles richardbV3544BV, 19 Oct 2016 | Read review
“Avoid room 210--no AC. Make sure your AC works before unpacking.”
 of 5 bubbles DrDaveyJones, 3 Aug 2016 | Read review
“second and third floor”
 of 5 bubbles , 23 Jul 2016 | Read review
“Stay below ground in the summer.”
 of 5 bubbles djr_nh, 18 Jul 2016 | Read review
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