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Best Western Boltons Hotel London Kensington

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Best Western Boltons Hotel London Kensington
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964 Reviews from our TripAdvisor Community

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Showing 748: English reviews
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Reviewed 5 days ago NEW

Very friendly staff, room was comfortable but a bit on the small side for 2 people. Saying this its to be expected in the London area. We enjoyed our stay but as smokers we found being sent out onto the street to smoke not great, totally understand no smoking in rooms but would think that hotel could provide an area...

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Helpful?
Thank Lorraine D
Whitwick, United Kingdom
Reviewed 5 days ago NEW

Wasn't impressed. As a Diamond Member I was upgraded to an "Executive Double" where there wasn't enough room for me to squeeze my suitcase between the wall and the bed slightly tilted to one side. There were visible crumbs or dirt on the floor. The room was not very well sound or light insulated. Now for the more serious stuff:...

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Thank bfg_hightower
Ilkeston Derbyshire
Reviewed 1 week ago

Great facilities, room was comfortable, quiet great tv, breakfast was lovely and great choice. Location was great for our needs and served the purpose of our trip. Certainly consider again for similar trips.

Review collected in partnership with this hotel
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Helpful?
Thank Jane_Chris84
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Jane_Chris84, Thank you for sharing your experience with us on Tripadvisor. It is very valuable tool for us to learn where we could improve our hotel and service. We review our feedbacks on a daily basis. I'm happy to hear you had great stay, thank you for complimenting hotel and location. I hope to see you again in our...

Brussels, Belgium
Reviewed 1 week ago

the Best Western Boltons is friendly and warm, but given the choice in this part of London (Earls Court) it is important that everything is perfect to ensure people would book again. The fun in the bathroom was not working and although they offered me to change room, it did not give a great impression. Friendly, warm, small (very small)...

Review collected in partnership with this hotel
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Helpful?
Thank gabil104
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear gabil104, Thank you for sharing your experience with us on Tripadvisor. It is very valuable tool for us to learn where we could improve our hotel and service. We review our feedback on a daily basis. I would like to apologise for any inconvenience caused during your stay, rooms are checked daily by our executive Housekeeping and we are...

Ireland
Reviewed 1 week ago

Rooms small but clean and comfortable. I found the breakfast was really good, pleasant staff. The hotel is really close to the tube, and loads of bars, restaurants and small shops etc... Minor hiccup at check-in with reservation but sorted quickly and professionally.

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Helpful?
Thank JMAS
BWTheBoltonsLondon, Front Office Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear JMAS, Thank you for sharing your experience with us on Tripadvisor. It is very valuable tool for us to learn where we could improve our hotel and service. We review our feedback on a daily basis. I would like to thank you for the nice feedback about our hotel team. It is our every day goal to make sure...

Fargo, North Dakota
Reviewed 1 week ago via mobile

I had read the other trip advisor reviews and certainly understood the rooms were small when I booked it, however I was still a bit shocked. I have stayed in many other small European hotel rooms in London and Paris, and understand it is common in Europe, but this one takes the cake. I'm a not exaggerating at all when...

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Helpful?
Thank Travelingmomwithmykid
BWTheBoltonsLondon, Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Travelingmomwithmykid, Thank you for sharing your experience with us on Tripadvisor. It is very valuable tool for us to learn where we could improve our hotel and service. We review our feedback on a daily basis. I do apologise that the room provided did not leave you satisfied in size matter. All our rooms are unique as one would...

Chilliwack, Canada
Reviewed 1 week ago

The Boltons Hotel was within easy walking distance from the Earls Court underground station. A very nice hotel, clean, very quiet, comfortable bed, good shower. Everything we wanted after a 9.5 hour flight from Vancouver. Would definitely stay again.

Review collected in partnership with this hotel
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Thank Panode
BWTheBoltonsLondon, Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Panode, Thank you for sharing your experience with us on Tripadvisor. It is very valuable tool for us to learn where we could improve our hotel and service. We review our feedbacks on a daily basis. I'm happy to hear you had great stay, thank you for complimenting hotel and location. I hope to see you again in our...

Waterlooville, United Kingdom
Reviewed 2 weeks ago

Very Easy tube access good clean hotel with friendly staff with a good selection of restaurants in the area and other just a tube stop away. A good choice for breakfast for both continental or full English with a nice late finish at the weekend

Review collected in partnership with this hotel
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Helpful?
Thank phil352
BWTheBoltonsLondon, Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Phili352, Thank you for sharing your experience with us on Tripadvisor. It is very valuable tool for us to learn where we could improve our hotel and service. We review our feedbacks on a daily basis. I'm happy to hear you had great stay, thank you for complimenting staff & breakfast selection, staff will be very happy to hear...

Ipswich, United Kingdom
Reviewed 3 weeks ago

Everything we expected, staff extremely helpful and welcoming. Location perfect for catching the tube. Room very clean and warm, lovely modern new bathroom and heated towel rail. Loved the extras - dressing gowns and slippers and the really nice toiletries and complimentary paper. 4/5 given only because there were a few marks on the carpet in our room, therefore if...

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Helpful?
Thank Tina B
BWTheBoltonsLondon, Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Tina B. Thank you for taking your time to leave us a your feedback on Tripadvisor, this is great tool for us to see were we can improve and make our guest stay incredible. It is very important to us to see all of our guests happy and satisfied with their stay. Thank you for complimenting front desk team...

Selestat, France
Reviewed 4 weeks ago

A charming hôtel, well located, near Earl's court underground station (on picadilly line). A lot of restaurants and pubs are in the area. It's a little narrow, corridors, lift and rooms are small. The rooms are kind but cold and noisy because of old windows and bad thermal insulation. Fortunatly the street is quiet. Bed is good, queen size. The...

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Helpful?
Thank centaury74
BWTheBoltonsLondon, Manager at Best Western Boltons Hotel London Kensington, responded to this review

Dear Centaury74, Thank you for taking your time to leave us a your feedback on Tripadvisor. It is very important to us to see all of our guests happy and satisfied with their stay. Thank you for complimenting front desk team & variety of breakfast, we work hard to offer this variety of food in compact space. Could you please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Combining Victorian charm with Modern Luxury The 4* Best Western The Bolton's Kensington is a modern oasis of peace in the conservation area of the Royal Borough of Kensington and Chelsea. Fully Refurbished in 2012 to incorporate modern simplicity and functionality with Victorian charm Best Western The Bolton's Hotel London Kensington with 56 fully Air conditioned en suite bedrooms, complimentary High Speed WIFI throughout, a welcoming Restaurant serving a decadent breakfast is the place for the discerning traveller looking for great value for money. Ideally located just around the corner from Earls Court underground station, within easy reach of some of London's most prestigious shopping areas such as High Street Kensington and Knightsbridge to the many attractions of London such as the Natural History and the Science museum just off our door step making the Best Western The Bolton's Hotel London Kensington the ideal location for your visit to London. Book directly with us and start your day with a great English breakfast on the house. ... more   less 

Additional Information about Best Western Boltons Hotel London Kensington

Address: 19-21 Penywern Road | Earls Court, London SW5 9TT, England
Region: United Kingdom > England > London > Earls Court
Price Range: $163 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Boltons Hotel London Kensington 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western The Boltons Hotel London
Best Western London
London Best Western
Hotel Style:
#265 Business Hotel in London
#316 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Boltons Hotel London Kensington staff and other travellers.
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Questions? Get answers from Best Western Boltons Hotel London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe the rooms not facing the street are a bit quieter”
 of 5 bubbles bfg_hightower, 24 Mar 2017 | Read review
“We had an executive king and it was what I would describe as a fairly normal size double. I would not wish to go smaller.”
 of 5 bubbles christinab252, 3 Mar 2017 | Read review
“Rooms on higher floors seems to be quiet”
 of 5 bubbles centaury74, 1 Mar 2017 | Read review
“If want to get what you booked, NEVER go here!!!”
 of 5 bubbles Ninavdh, 28 Feb 2017 | Read review
“Lower badement rooms are very dark”
 of 5 bubbles abevvab, 13 Feb 2017 | Read review
5 of 5