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Novotel London Paddington

Expedia.comUSD 204*
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#245 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 254*
USD 204*
USD 254*
USD 204*
USD 254*
USD 204*
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Novotel London Paddington
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2,335 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Paddington
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Showing 1,536: English reviews
Seattle
Reviewed 30 December 2012

I stayed here in April 2012 on my first night in London. The location was a great fit for my needs: I had just arrived from Heathrow and was flying out to France the next evening so being such a short distance from Paddington Station was key. Sure, it looks like it is situated in an office park but there...

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Helpful?
Thank talldrinkawater
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for taking the time to post a review about the hotel. I am delighted to read you had a pleasant stay with us and found the team friendly. I could not agree more with you on the hotel location: a perfect hub to get to and from Heathrow airport and only a short distance to all...

Hong Kong, China
Reviewed 30 December 2012

We stayed here for 4 nights in December as part of a Europe trip. Although it is located in Paddington, there are better hotels closer to Paddington station and the restaurants – many more. The Novotel is in a secluded location behind the station next to office buildings and there isn’t much around it that is open after 5pm. The...

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Helpful?
Thank Aly S
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry to read you experienced problems with the shower and can assure you this has been looked at since your departure. I have also had a meeting with our laundry company to discuss the quality of the linen. Kind regards, Guillaume Rapin

Brussels, Belgium
Reviewed 21 December 2012

We booked 1 double room and 1 twin room. The twin room was on 2nd floor, looking over the offices and very quiet thanks to 2 double glazed windows. Big room for London but the bathroom could have been a bit larger, especially the shower. A bit difficult to find the right temperature of the water and there was also...

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Helpful?
Thank Londinium
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to review the hotel and for your positive feedback. Since your stay, the leak on the shower door has been looked at to rectify it. I hope to welcome you again soon, Kind regards, Guillaume Rapin

Reviewed 19 December 2012

We quite like this hotel so close to Paddington Station where we come in from Heathrow. Now the wifi is free, we rate this hotel very well. Our only complaint is that its too hot in the rooms, and there is no easy way to cool them down in the winter, short of opening the double windows.

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Helpful?
Thank Vikingolly
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. It's always a pleasure to read that you are returning to us and that we have even improved our services. It's indeed worth mentioning that Wifi is now free throughout the hotel. I hope to welcome you again soon, Kind regards, Guillaume Rapin

Thatcham, United Kingdom
Reviewed 17 December 2012

Great hotel, great location. Everything you would expect from a Novotel. I little bit of a mix up when I checked in, as apparently I had already checked in! It took a little bit of convincing that I hadn't and the mix up was sorted out very quickly, with a bit of humour. Really nice staff on check in. Lovely...

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Helpful?
Thank Carl J
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to post such a positive review. I was sorry to read there was a mix up on arrival, however it's nice to see my team fixed this quickly and handled the situation with a bit of humour. I hope to welcome you again soon and take this opportunity to wish you a very happy...

Zurich, Switzerland
Reviewed 14 December 2012

Breakfast: service ok, food ok but not as rich as in the Novotel in Berlin, e.g. the smoked salmon was missing.... The room temperature in the restaurant was rather low so that we didn't feel very comfortable. Room: bathroom clean, but rather small. Beds comfortable, room very quiet, view boring (1. floor). last time we had a spacious room in...

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Helpful?
Thank brandybrandy_13
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for your feedback about the hotel. I am pleased to read that you enjoyed your stay with us and I would certainly invite you to bring your swimming kit next time as the leisure facilities are well worth enjoying. I look forward to welcoming you again soon, Kind regards, Guillaume Rapin

Helsinki, Finland
Reviewed 13 December 2012

Spacious and extremely quiet room. Very clean and decorated with good taste. Great location, 5 minutes walk to Paddington station. Nice restaurants within 10 minutes walking distance. A bit difficult to find from Paddington station. Better directions should be available in the web pages.

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Helpful?
Thank Pia-Heli
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review the hotel after your recent stay with us. I was delighted to read you were happy with all aspects of your stay and I hope to welcome you again soon, Kind regards, Guillaume Rapin

LowLands
Reviewed 13 December 2012

This is a new hotel in the middle of London. It's luxurious and comfortable, there's a gym and a small pool. The room was not noisy but not entirely quiet, maybe you can’t expect in the middle of London but I asked for one especially. The staff didn't inform me or inquire about it. Actually nobody of the staff asked...

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Thank borktravel
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to review the hotel. I am very pleased to read you found the hotel good and enjoyed the facilities and location. I am sorry to read though that my team did not check if you were happy with your room. I am pleased to inform you that since your stay with us, we are...

London, United Kingdom
Reviewed 10 December 2012

This hotel was fantastic for many reasons and I highly recommend it. Of course London is a huge city, and choosing a hotel depends on so many different things, namely what area you want to stay in. This hotel was ideal for those wanting to be around the Paddington area, especially for business travel. It is close to Paddington station,...

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Helpful?
Thank RealHotel
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for the positive feedback about your recent stay with us. I was delighted to read you enjoyed the location as well as the service provided by the team and hope we will have the pleasure to welcome you again in 2013. Kind regards, Guillaume Rapin

Reviewed 9 December 2012 via mobile

Have stayed here lots of times for both business & pleasure and love it! Always receive a warm welcome. Rooms are spacious and well stocked. Restaurant & room service are good value for Monet and tasty! Yum! Walking distance to Paddington, 15 mins on Heathrow Express to airport - you just cannot go wrong.

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Helpful?
Thank SkinnyminnyMoo12
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to post your comments about your recent stay. I was delighted to read your review and I have shared it with my kitchen and restaurant team who were delighted with the positive feedback. I look forward to welcoming you again soon and wish you a very happy new Year, Kind regards, Guillaume Rapin

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 

Additional Information about Novotel London Paddington

Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $257 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Hotel Style:
#25 Green Hotel in London
#174 Family Hotel in London
#183 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Paddington staff and other travellers.
46 questions
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Questions? Get answers from Novotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Towels need updating ”
A1161QZrobc, 23 Apr 2017 | Read review
“Room was ok big enough, wifi ok but bed not very confortable”
valerierA7609RJ, 9 Apr 2017 | Read review
“KIng suites are best”
239garethg, 3 Apr 2017 | Read review
“Higher the floor, the quieter the room and the better the view.”
R4437GWrichards, 22 Mar 2017 | Read review
“Three in a room was tight for us - ask about room size!”
VZAtl, 12 Mar 2017 | Read review
5 of 5
Expedia.com
USD 204* /night
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NovotelUSD 204
HotelQuicklyUSD 254
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Prices are for 1 room, 2 adults
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