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Hotel Indigo London-Paddington

1,949 reviews
#216 of 1,077 Hotels in London
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Traveller (622)
Room & Suite (495)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“heathrow express”(242 reviews)
“london street”(36 reviews)
“free soft drinks”(27 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Feb.5 Feb.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,949)Write a Review
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All reviewsheathrow expresslondon streetfree soft drinksmini barhyde parkpriority clubrain showernespresso machineplatinum memberrooms are smallnice touchesturn down servicecomfortable bedconvenient locationgreat showertube linesup to date
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851 - 855 of 1,716 reviews
Reviewed 17 February 2014

I upgraded to an Executive room (£20). The room was spacious enough for one night although the bathroom was ridiculously small to maximise the space. The double shower was nice and it was clean. On arrival there was a plate of fruit, two small bottles...More

Thank jomashuk
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 20 February 2014

Dear Guest, Many thanks for leaving your review on our hotel and we sincerely thank you for this. Please do accept our apologies that you found our location and hotel noisy. As you are a light sleeper should you visit us again I would like...More

Reviewed 16 February 2014

We recently stayed at the Hotel Indigo over New Years and found it to be better than expected. We did our research on TA and chose based on that, but the hotel definitely surpassed our expectations! First off, the staff at the hotel are all...More

Thank Peter S
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 20 February 2014

Dear Peter, Please accept our sincere thanks for your recent review on Hotel Indigo Paddington. We were overjoyed to read our hotel and staff surpassed themselves once again. It is always a pleasure to read reviews from Trip Advisor avid and experienced reviewers. We do...More

Reviewed 13 February 2014

For a long time the only option for those desiring an international standard hotel at Paddington Station has been the somewhat tired and rather overpriced Hilton. The Hotel Indigo is only a few minutes walk from the station - quite feasible even with luggage -...More

Thank Julian L
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 15 February 2014

Dear jhlatl Please accept our sincere thanks for your recent review. It is always a pleasure to read and receive great honest reviews from senior contributors. We do look forward to welcoming you back again next time you are in the UK and London. Kind...More

Reviewed 12 February 2014

There is nothing I can complaint about.... absolutely nothing at all. The experience was amazing from minute one when we stepped in the hotel and stood at the reception area. We were given a beautiful room, champagne, mini bar, chocolates and fruits. Breakfast was also...More

Thank Martinez85
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 13 February 2014

Dear Carmen, Well wow is all we can say except a million thank you's for your amazing review. We are privileged to receive such a review from a regular reviewer. We so look forward to welcoming you back at anytime in the future. Many many...More

Reviewed 12 February 2014

Having booked a weekend theatre break with Capital Breaks and discovered the hotel allocated was a stinky horrible cramped hole, we booked in here. We've stayed many times in Glasgow and Edinburgh and have been hugely impressed by the quality of the rooms and the...More

Thank We_are_Ali_and_Malky
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 13 February 2014

Dear Guests, Many thanks for your recent review and we were so pleased you transferred to our hotel to experience our hotel and hospitality. We do hope to see you again next time you are in London. Kind regards Malcolm Linforth-Jones

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 159 - USD 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#160 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
USD 159 - USD 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#160 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (622)
Room & Suite (495)
Dining (45)
Hotel & Grounds (341)
Bathroom (97)
Business Centre & Event Rooms (2)
Questions & Answers
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merrisol
23 July 2017|
AnswerShow all 3 answers
Response from 84fiero | Reviewed this property |
Fortunately you can exit without any stairs. As you get off of the train, heading towards the "front" of the station, veer off towards the left and you'll see a large (big enough for vehicles to go through) open-air... More
2
Votes
Katie N
9 June 2017|
Answer
Response from Bhavneeta T | Reviewed this property |
you can request specific pillows not sure about feather free though
1
Vote
Scott R
29 May 2017|
AnswerShow all 4 answers
Response from Shaun C | Reviewed this property |
Unfortunately I cannot comment as I did not need to use that facility, if they have one, but I'm sure that the hotel staff would be able to answer your query if you contact them.
0
Votes
Room Tips
"Great location, minutes from Paddington"
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"Avoid 405 unless you are travelling without clothes."
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"They have "handy phone" iPhone devices in the room that you can take with you while you're..."
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"Avoid staying at all costs."
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