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Hotel Indigo London-Paddington

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#163 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,776 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
New York City, New York
Reviewed 27 July 2013

IiMy husband and I stayed here Jult 21 thru July 26. It was our first time in London. Hotel Indigo/ Paddington is perfectly situated near Heathrow Express and the Underground. The neighborhood is safe. The cleanliness of the room is beyond belief. We were so happy. The room was very modern and had it's own terrace. The shower was a...

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1Thank AGAPEMOU25
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Agapemou25, Thank you very much for your lovely review! We are so glad you enjoyed your terrace room, the cleanliness, design, shower and size of the towels! Peter too says hello to you as well as the rest of the team. It is the greatest satisfaction for us to be able to look after our guests and provide them...

melbourne
Reviewed 27 July 2013

For a smallish London hotel this place came up trumps. It is in a fantastic location close walking distance to Paddington station and convenient to Kensington High Street. There are also lots of eating options close by. It is an old building that has been completely gutted and renovated.The rooms are modern yet cosy and space is used cleverly. The...

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Thank ddexter
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you ever so much for your review - we are over the moon than we surpassed your expectations and are so happy that you enjoyed our location, room and reception staff service. Thank you also for bringing to our attention the issue with the restaurant which we will ensure to get on top of this immediately. I...

Irmo, SC
Reviewed 26 July 2013

First let me say the hotel is in a great location, the room was nice, the staff was pleasant, and the complimentary bar was very nice. My average rating is a reflection of the great aspects of the hotel being partially offset by the staff taking what appeared to be the easy way out when presented by a difficult situation...

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Thank seeking_direction
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel and give valuable feedback. We are so happy that you enjoyed the location, room and staff manner during your stay. I have personally looked into the situation you have outlined in your comment and have been able to discern that you were actually upgraded from a...

London, United Kingdom
Reviewed 25 July 2013

This boutique-style hotel, part of the IHG family, is handily located for Paddington Station (Heathrow Airport is 25 minutes away by the Heathrow Express train) and the London Underground. As a result the theatres and restaurants of the West End are a short tube journey away, whilst Hyde park is just around the corner. The service from the reception desk...

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Thank Robin B
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Robin B, Thank you so much for your review. We are delighted you enjoyed our convenient location and were able to take advantage of the excellent Heathrow Express service. I would just like to add to your comment that the Heathrow Express takes 15 minutes to Terminals 1 and 3 and 4 minutes longer for terminals 4 and 5....

Birmingham, United Kingdom
Reviewed 23 July 2013

Nice hotel in a great location for easy access to Paddington train station. I arrived to find two bottles of wine (red and white) and a fridge with soft drinks all complementary. Rooms are quite small but this isn't unusual for a London hotel.

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Thank PCTravel_Number01
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for reviewing our hotel. We are over the moon that you enjoyed the complementary soft drinks and mini wine bottles in your room as well as our location. Although some of the rooms in the hotel are a little compact due to our original Edwardian structure and ofcourse central location as you have mentioned, we do...

Wolverhampton, United Kingdom
Reviewed 23 July 2013

We stayed at this lovely hotel on the weekend of the 13th July for one night. Customer service was excellent, having being a receptionist myself the welcome and information was first class. Great location being full of independent shop and eateries. Good pillows and towels, also a plus in my reviews. Kettle and tea bags a big winner. It was...

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1Thank Wolves2011
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you ever so much for your kind review. We are delighted that you enjoyed your stay with us, the amenities, towels, pillows and room design. It was our aim when developing the hotel to really give our guests a feeling that you are in the heart of central London with Paddington, Little Venice and Hyde Park all...

Singapore, Singapore
Reviewed 21 July 2013

It's a little difficult to feel great about a hotel that puts you in the basement I must admit. However the rest of the amenities offered at the property eg. its restaurant was consistently below par. Perhaps because I was staying there during one of the sunniest weekends in London, the hotel and the restaurant were both busy therefore service...

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2Thank confucius73
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your review and comments. Due to our very central London location we do have rooms in our basement, however the rooms are spacious and many of them also have light well access to provide natural light and fresh air to the rooms. As the hotel has been extremely busy the last few weeks we do...

Crewe, Cheshire
Reviewed 9 July 2013

A stunning Hotel, fantastic rooms, fantastic location only 1 minute from Paddington Station, blink and you miss the Hotel. Every Major attraction in London is within reach of this Hotel with fantastic transport links. It is surrounded with Great Pubs, and Great Restaurants. It belongs to the IHG chain of Hotels and must be one of their Jewels. Staff always...

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2Thank DickyCCrewe_Cheshire
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you so much for your excellent review! we could not be more pleased that you were happy with the hotel .It is honestly such a pleasure to know that we have been able to make your stay enjoyable. Please do come back to see us soon! With best wishes.

Sydney, Australia
Reviewed 7 July 2013

My 8 year old son and I stayed at the Hotel Indigo London Paddington for 4 nights in mid June 2013. I stayed there two years earlier and enjoyed my visit even more this time. Our room this time seemed much bigger than the last time (I can't recall which floor it was on). We had a queen or kind...

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2Thank Ollieandbiss
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

What a delight it is to read your review - thank you so much for your kind words. We are so pleased you enjoyed your stay even more than the last. We hope we can welcome you back soon and once again give you a lovely stay. With best wishes from the team.

London
Reviewed 30 June 2013

Again a lovely stay! My favourite of all the Hoilday Inn group, check-in was quick and efficient. Rooms are very well appointed, however small. We wouldn't want a 4th floor room again as headroom is an issue. Great internal decked court terrace, handy for all smokers. Used rewards points for this stay and glad we used them wisely at this...

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2Thank LordBenford
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you for your review! It is such a pleasure to welcome back returning guests and be able to offer great experiences. We do hope to be able to see you soon. As the sun is now out in London the terrace is perfect for a relaxing cool drink in the warm weather! With best wishes from the team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $232 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#127 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upgrade to the King room - it's worth it.”
 of 5 bubbles Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
 of 5 bubbles talentpicker, 18 Feb 2017 | Read review
“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
  • Bedding
  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
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