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Hotel Indigo London-Paddington

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Traveller (629)
Room & Suite (598)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“heathrow express”(245 reviews)
“aveda toiletries”(22 reviews)
“london street”(38 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,993)
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Show reviews that mention
All reviewsheathrow expressaveda toiletrieslondon streetfree soft drinkshyde parkpriority clubrain showernespresso machinemini barrooms are smallturn down serviceconvenient locationgreat showercomfortable bedup to dateby london standardsfew minutes walk
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771 - 775 of 1,756 reviews
Reviewed 29 July 2014 via mobile

I stay at this hotel a lot with work. Generally a good small hotel in a part of London where there are not many decent hotels. Rooms are well appointed and the mini bar is included in the price. Good gym and staff generally pleasant....More

Thank NickJ2000
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 31 July 2014

Dear Nick Many thanks for your recent review on our hotel Indigo Paddington. Please be assured I have taken note of your comments and will implement a replacement program for them. Kind regards Malcolm

Reviewed 28 July 2014

Great location, nice rooms, lovely service. The stairs leading to the LG-floor were being renovated, which made entrance to the room difficult, as well as the noise level louder than usual. However, that was only temporary, so I would gladly recommend the hotel. It's easy...More

Thank tmnorway
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 31 July 2014

Dear TMNorway, Thank you so much for your recent review on our Hotel Indigo Paddington and we were so pleased you found our location perfect. We do apologise that we were having our staircase refurbished during your visit and I can say it is now...More

Reviewed 26 July 2014 via mobile

I stayed here for just one night since I took a train into London and needed to fly out of LHR the next morning. The hotel was perfectly situated for my travels while being a comfortable and well appointed room. Small of course but this...More

1  Thank StuckOnTravels
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 31 July 2014

Dear Stuckontravels, It is always a great honour to receive a 5 star review from a senior Tripadvisor reviewer which we send you a massive thank you for. We do look forward to seeing you again should you be visiting London. Kind regards Malcolm

Reviewed 26 July 2014

Hotel looks far more luxurious on the website than it actually is. Doesn't feel like a 4* but considering the hit-and-miss offerings near Paddington station, this is a nice place. Linen, towels, toiletries all are of superior quality but room is really cramped. Not even...More

Thank Vansid
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 31 July 2014

Dear Vansid, Many thanks for your recent review and we were pleased you like our location. We do apologise that you found your booked small double room smaller than expected. Should you return to our hotel at anytime I would like to recommend you try...More

Reviewed 26 July 2014

Perfect boutique hotel with a very good location (train and tube station for 3 min walk), very helpful and funny personal at the reception and in the restaurant; and a very good breakfast:) For sure I would stay here next time tooMore

Thank Kinga F
Response from Linforth, General Manager at Hotel Indigo London-PaddingtonResponded 31 July 2014

Dear KingaF, Please accept a huge thank you from my team and me for your recent review on our hotel. It was such a joy to read you had a great visit and of course if goes without saying we so look forward to welcoming...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 187 - USD 400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#187 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
USD 187 - USD 400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#187 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (629)
Room & Suite (598)
Dining (45)
Amenities (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jeneba C
11 February 2018|
AnswerShow all 8 answers
Response from Dukdad | Reviewed this property |
Yes we had a fridge but it's not that big.
1
Vote
merrisol
23 July 2017|
AnswerShow all 4 answers
Response from 84fiero | Reviewed this property |
Fortunately you can exit without any stairs. As you get off of the train, heading towards the "front" of the station, veer off towards the left and you'll see a large (big enough for vehicles to go through) open-air... More
2
Votes
Katie N
9 June 2017|
Answer
Response from Bhavneeta T | Reviewed this property |
you can request specific pillows not sure about feather free though
1
Vote
Room Tips
"inform the hotel staff before hand if you are a Priority Cub Platinum Member - you could be given an upgrade!"
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"check your bed size while booking, as most beds are queen size. There are superior rooms with kingsize beds"
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"Back courtyard room was very quiet"
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"Great location!.... Ask for Mister Mustafa!... The BEST HOTEL HOST EVER!..."
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