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Hotel Indigo London-Paddington

PricelineUSD 226*
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#168 of 1,088 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 226*
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USD 229*
USD 229*
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Hotel Indigo London-Paddington
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1,805 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,591: English reviews
Swansea, United Kingdom
Reviewed 3 December 2013

One of the best hotels I have ever stayed in, very clean, large shower room, great food, great staff, Very close to Paddington train station, great location for traveling around London sight seeing, will be staying her again quite soon

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Helpful?
2Thank Hoof_Harted_Wasnt_Me
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Bobbett, Many many thanks thank for your fantastic review and compliments on our hotel. To be classed as one of the best hotels you have ever stayed in is amazing and again thank you. We do hope to see you again soon should you stay in London. Kind regards Malcolm Linforth-Jones

Sydney, Australia
Reviewed 3 December 2013

Stayed here for 3 nights in early November - chose it as we enjoyed our stay here last year when visiting London. Perfect location - really is a bonus being located beside Paddington Station - makes travelling around London a breeze. Room is exactly what one needs - modern, clean, functional - but with a nice design and luxury amenities...

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Helpful?
1Thank GaryinSydney
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Gary. Wow is all we can say as well as a huge thank you for your review. We really are pleased to read that everything was as perfect as your last stay and our staff surpassed themselves. We do hope you had a pleasant flight back home and of course we can’t wait to see you for visit number...

Edinburgh, United Kingdom
Reviewed 2 December 2013

Echoes what a previous reviewer experienced, appalling service. Our room was compact, we were situated in the basement level. No window, just a door that led outside to a courtyard which was unlocked!!! That no one could find the key for, to ensure we were secure. Our 'upgrade' option was to a single room!! (we were in a twin-double) Wifi...

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Helpful?
2Thank Veronica S
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Veronica Thank you for taking the time to write a review on our hotel and we so apologise profoundly that the service you received during your stay was not at all what we would expect or accept. We do hope you do give us the opportunity to prove to you that this was not our normal service standard and...

Buenos Aires, Argentina
Reviewed 28 November 2013

Very nice hotel. Extremely clean, with every detail not taken for granted. Warm staff service that makes the most enjoyable days in London (always willingly to give us answers, orientations or city data). Extremely well located (two blocks from Paddington Station), you may be able to wherever you want to go by train or tube.Very handy if you've come in...

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Helpful?
Thank Alberto T
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Alberto Many thanks for you fantastic review and we really could not have asked for better. We do pride ourselves on offering the individual service and being value for money. It goes without saying at we do look forward to welcoming you back again very soon. Kind regards Malcolm Linforth-Jones

York, United Kingdom
Reviewed 26 November 2013

Appalling service from a normally very good hotel group. All the issues with this stay sadly were down to the human element. The hotel itself is elegant and clean, with compact but very pleasant rooms. 5 of us stayed here on a business trip and all experienced the same appalling levels of service. Disinterested employee's who clearly take no pride...

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Helpful?
1Thank Jon B
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests Thank you for taking the time to write a recent review on our hotel and we were pleased to read you thought our hotel was nice. Please accept our sincere apologies that our staff and service let it down. I can assure you that this is not the standard of service we have become known for or pride...

Dublin, Ireland
Reviewed 25 November 2013

Nice hotel, just a stone's throw from Paddington Station - very handy if you've come in on the Heathrow Express (as I do regularly). The staff are very nice, breakfast is pretty good. This little boutique has great character - and is in a great location for travel in London in my opinion.

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Helpful?
Thank CongoConlon
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest Many thanks for your recent review. We were so pleased you found us hand and our staff very nice. We do pride ourselves on our breakfast and do hope you are back again soon to experience it again. Kind regards Malcolm Linforth-Jones

Hampshire
Reviewed 17 November 2013

Would happily stay here again, for short stays, for longer stays I prefer a hotel with baths, but rooms have large rainfall shower cubicles and some business travelers will prefer that. Comfortable quiet hotel., I slept well and enjoyed my stay, and can recommend both hotel and area to others. My first stay in Paddington area, and first Indigo brand...

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Helpful?
1Thank scuba_in_the_sun
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests Thank you for your recent review on Hotel Indigo Paddington. We were so pleased you liked our hotel and its location. I can agree that Paddington really has everything to offer for both business and leisure guests with fantastic links across London. We do apologise that you were not impressed with your steak. Should you visit again please...

Singapore, Singapore
Reviewed 16 November 2013 via mobile

Stayed here for a night due to its close proximity to the London Paddington station (less than 3mins walk). The staff was helpful both in information as well as allowing us early check in which is wonderful after a hectic winter journey from the airport ;) The room is small which is just nice for a couple. All basic necessity...

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Helpful?
Thank Cheyenne_78
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for taking the time to share your comments, following your recent one night stay with us. I was pleased to read that, overall, you enjoyed your first visit with us, and that you found our location to be convenient for your short stay. I was delighted to read that our team were able to provide such...

melbourne
Reviewed 15 November 2013

stayed at this hotel a few weeks ago and found our room to be absolutely fantastic. although it was a small room it was very well equipped, there was an espresso machine with coffee pods on the desk, lots of magazines, beautiful bathroom supplies including robes and slippers. the front desk staff were very friendly and knowledgeable. this hotel is...

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Helpful?
Thank kezza49
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was delighted to read that you enjoyed your time with us so much, and that our team were able to make this experience enjoyable. It is always such a pleasure to read that you enjoyed our new nespresso machines and that our location was convinient....

Doha
Reviewed 14 November 2013

Nice hotel, professional reception staff , Efficient housekeeping , excellent food , outstanding service , I was there for 5 nights , I enjoyed my stay , the surrounding area is very nice near Paddington station , 15 minutes’ walk to Oxford street . I will return back for sure.

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Helpful?
Thank hanymaroun
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback on this website, following your recent stay. I was delighted to read that you enjoyed your time with us so much, and that our team were able to make this experience a memorable one for you. It is always such a pleasure to read that our guests’ expectations...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $262 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#132 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to face the street.”
harryk574, 21 Apr 2017 | Read review
“Street side is best, nice view of some gardens and fun rooms”
802bobd, 16 Apr 2017 | Read review
“Higher floor if you are sensitive to corridor and stair noise”
SydneyDavid, 5 Apr 2017 | Read review
“Upgrade to the King room - it's worth it.”
Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
talentpicker, 18 Feb 2017 | Read review
5 of 5
Priceline
USD 226* /night
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Booking.comUSD 229
Hotels.comUSD 229
TripAdvisorUSD 229
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Prices are for 1 room, 2 adults
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