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Hotel Indigo London-Paddington

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#153 of 1,077 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,736 Reviews from our TripAdvisor Community

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Showing 1,534: English reviews
Reviewed 2 days ago NEWvia mobile

We visited restaurant in the hotel and we spent there very nice time. Food and drinks were great there. Many thanks to Mr.Witek who recommended us delicious meals. The service was on the highest level. We are going to visit London with children next time and for sure we will stay in Indigo Hotel.

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Helpful?
Thank Łukasz W
London, United Kingdom
Reviewed 3 days ago NEW

This hotel is conveniently based close to Paddington Station and is a good base for exploring London. We stayed with friends following a trip to the theatre and a lively supper. When we walked through the doors of the Indigo we were greeted by charming receptionists and a peaceful ambience. Perfect. As others have noted, the bedroom was quite compact...

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Helpful?
Thank Patsy W
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to read your comments. I am delighted you found the service memorable. Our 64 individually styled guest rooms are inspired by nature, and all feature vibrant colours, hardwood floors adorned with luxurious pure wool rugs, plush bedding and high quality linens. Vast...

Birmingham
Reviewed 5 days ago NEWvia mobile

This is just around the corner from Paddington station and underground. But more importantly it is an alternative to the soulless Hilton. This is fresh, welcoming and comfortable. The breakfast was really good, the hotel feels fresh and clean, the bed was comfortable. Although I didn't have the best nights sleep because the room was so warm and it turned...

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1Thank nimbledolphin
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Escape the mundane with Hotel Indigo London Paddington and immerse yourself in a refreshing and inviting guest experience that is truly reflective of the local neighbourhood. An urban oasis of luxury and tranquillity, the Hotel Indigo London Paddington is so much more than a place to stay, it’s part of the neighbourhood. Walk through our doors into inspirational design, local...

Camborne, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel in great location walking distance from the station and to Hyde park. The room was very comfortable and it's worth upgrading and joining their loyalty scheme for extras like late check out which we appreciated. The staff are really friendly and eager to please. The down side is that in the restaurant people can walk in off the...

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Helpful?
Thank angelarower
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to submit your fantastic feedback, I am delighted to read your wonderful comments. It is a pleasure to hear you chose Hotel Indigo London-Paddington for your recent stay in London. Your comments are gratefully received regarding the attentive service. We look forward to welcoming you back in the very near future. Best wishes,...

Reviewed 2 weeks ago via mobile

Very close to Paddington station, this is one train which is clean comfortable and very customer centric... rooms are cosy and staff very helpful and cheerful... special thanks Wetik for going beyond the call of duty to help my travel safe... 5Star to hotel.

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Thank Purwa K
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to share your feedback, following your recent stay with us. The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel. I am delighted you were impressed with the rooms, ambience and service received. We look...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

They really go out of their way to make your stay memorable. Nicoletta at the desk was so helpful. Nothing was too much trouble for her to do for you. She'd find you directions for any attraction in the city quickly and kindly. The room was small but comfortable. It had so many little conveniences that made the stay so...

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Helpful?
Thank Gail W
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to read your comments. I am delighted you found the service memorable. Our 64 individually styled guest rooms are inspired by nature, and all feature vibrant colours, hardwood floors adorned with luxurious pure wool rugs, plush bedding and high quality linens. Vast...

Northern Ireland, United Kingdom
Reviewed 3 weeks ago

Great location, comfy rooms, great bathroom and great staff round off a lovely hotel and super experience. This hotel is just round the corner from Paddington station giving great access to the rest of London. There are a few good bars and eateries around as well for those who dont want to travel too far

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Helpful?
Thank Mark_NIron
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for your fantastic feedback, it is a pleasure to receive your excellent comments. I am delighted you found the hotels location, bedrooms and bathroom great. Our location is perfect just a 2-minute walk from Paddington tube station, our trendy, modern hotel is 0.7 miles from Hyde Park and 1.6 miles from the Victoria and Albert Museum. We look...

Stockholm, Sweden
Reviewed 3 weeks ago via mobile

We chose this hotel for its location, close to Heathrow Express and Paddington Station. As many hotels in London, the rooms are quite small, but it was really nice, newly renovated, and with a nice and comfortable bed. The location was excellent. The staff at the reception was nice.

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Thank Peter_Wine_Dine
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for your excellent feedback. I am delighted you enjoyed the location, just moments away from Paddington station allowing easy access to explore the City of London and beyond. The interior design is fresh and vibrant, with a different colour palette used on each floor. Designers Guild wallpaper and fabrics have been used in the bedrooms, with brightly coloured...

Cala D`Or
Reviewed 3 weeks ago via mobile

All very good apart from the breakfast only being lukewarm nice room and staff very good Location next to underground very clean and tidy with everything you need in your room and a complimentary paper in morning

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Helpful?
Thank Graeme W
Sonya Y, Operations director at Hotel Indigo London-Paddington, responded to this review

Thank you for your wonderful feedback, I am delighted you enjoyed the great location, cleanliness and amenities of the bedroom. We are delighted to offer complimentary newspapers each morning to those who wish to receive them. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations Director

Moscow, Russia
Reviewed 3 weeks ago via mobile

This was my first stay with Indigo (though I am IHG club member) and I'm happy with it. The room had excellent view on a small garden. It was very quiet even though Paddington is a busy place. Room services included hospitality tray and even a coffee machine. I would like to give special thanks to the receptionist who checked...

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Thank Nataliya N
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Less than a block from the Heathrow Express platforms at Paddington Station. Set in a residential area with leafy squares and cafés, the 64-room Hotel Indigo occupies nine adjoining Georgian townhouses. It is a pleasure to hear you enjoyed your stay with us and would recommend us to future travellers. I am pleased you found the service excellent and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $209 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Agoda, Priceline, HotelTravel.com, Cheap Tickets, Travelocity, Booking.com and Jetsetter so you can book your Hotel Indigo London-Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#121 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the courtyard.”
 of 5 bubbles ashleyp73, 1 Nov 2016 | Read review
“Make sure you check to see if better rooms are available as staff won't”
 of 5 bubbles True_Destiny, 31 Oct 2016 | Read review
“A must if your destinatiom is Paddington Statio.”
 of 5 bubbles singkrai, 20 Oct 2016 | Read review
“Basement rooms have less noise, upper floors have more light.”
 of 5 bubbles melbjohn, 21 Sep 2016 | Read review
“our room was at the back of the hotel so very quiet. All windows are sealed, though, so little noise can enter! E”
 of 5 bubbles 788AnneC788, 17 Sep 2016 | Read review
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