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So Sienna

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209 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Reviewed 29 August 2015 via mobile

I'm disgusted my niece has just tried to check into the apartments with her friends all just 18yrs old only to be told they had made a mistake with there booking and had to be placed in another hotel 6 to a room and told if they didn't take it then that's there problem, shocking service. BECAREFUL!!!!! I work for...

Thank Paul H
Pune, India
Reviewed 22 August 2015

I stayed here for a week, overall its a mixed experience, not too wow kind of but ya good to say. Room is clean, staff is good. sometimes staff ignores the concern, in my room microwave was not working I have complained it but they didnt took any action. All the facilities as they say are not upto the mark.

1Thank Pari3108
Halifax, England, United Kingdom
Reviewed 15 August 2015

These Apartments have had bad reviews.. at one point we nearly canceled!! But i am so glad we didn't.... Myself and my sister booked a one bedroom Apt with a terrace and that is what we got... We arrived early that was no problem the manager Deepak was so helpful he said the room was not ready but we could...

4Thank Jenny H
Reviewed 23 July 2015

The location was great, the Hammersmith train and tube station are 2 minutes away. There were local shops, pubs and restaurants within walking distance. (again a just a couple of minutes away) The rooms were comfortable but the kitchen area was really small it would have been difficult to prepare a meal due to lack of space. Had a problem...

Thank Kris B
Coventry, United Kingdom
Reviewed 14 July 2015

Had booked So Park Battersea but got bumped to this hovel (and no it is not sour grapes). Toilet seat had lumps of surface missing, dirt in the shower vent, soap sum in the soap tray of the shower, cracked and loose floor tiles with grout missing! Pictures attached Staff well ok ISH but not overly helpful or apologetic and...

Thank MidsMan1968
Reviewed 5 July 2015 via mobile

Me and my partner stayed there last week.we were placed downstairs. When we walk in there was massive bags on floor by the enterance door. The bags contained dirty laundry lining and towel.i think those need to be placed elsewhere. They make the place smell. There was a menu on the table if we wanted to order at night. But...

Thank Evanka L
Manchester, United Kingdom
Reviewed 17 June 2015

I stay in the Hammersmith area 2 -3 nights most weeks and had the misfortune to stay in this aparthotel on 15th and 16th June 2015. They told me that I had a room in their annex round the corner in Overstone Road and walked me round there. The bedroom and ensuite bathroom smelled stronly of sewerage but the source...

Thank Niveniain
Oxfordshire, United Kingdom
Reviewed 9 June 2015

The apartments were clean and perfect for what we wanted. The bed linen and towels were fresh and clean. Facilities were good and and staff were welcoming. We would definitely use them again -thank you!

Thank Alis2460
Reviewed 6 June 2015 via mobile

This has to be the worst hotel/apartments ever it's a dump I would not even send my enemy's here. Do yourself a favour just book anything else. There is no customer service the cleaners don't care there is mould in the cupboards. Can't give 0 stars but it should be!!!!

1Thank Willennium69
Reviewed 30 May 2015 via mobile

when reading all these reviews I was very nervous to go to so sienna. however I must say my stay was very pleasant. the hotel is an a great location extremely close (less than a 5 minute walk to tube station). plenty of places to eat in Hammersmith. I would defo recommend Bills for breakfast! anyway, when we arrived it...

1Thank BelleTaylor96

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  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: $148 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from So Sienna staff and other travellers.
2 questions
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Questions? Get answers from So Sienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a Bigger Room”
shahbijal26, 24 Dec 2016 | Read review
“refuse to be in the annex unless they have got the door fixed.”
GRLUK, 5 Dec 2016 | Read review
“Select rooms on ground floor”
Shahanks, 3 Dec 2016 | Read review
“inspect the room and fittings beforehand. talk to management immediately if something does not work.”
savishy, 12 Oct 2016 | Read review
“Flats in the back of the hotel away from the street are probably quietest.”
jennifersE6682IM, 13 Sep 2016 | Read review
5 of 5