We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Travelling with my family, needed a reasonable hotel this time. I I found this one with a kitchen and two large rooms. We booked it via Hotels.com but read the reviews afterwards at Trip Advisor and worried about what kind of a place was waiting...More
Response from Silvia G, Guest Relations Manager at So SiennaResponded 24 November 2015
Thanks for taking the time to review our establishment.
Thank you very much for ranking us high in service, cleanliness and location. We are extremely glad to read that you enjoyed your stay with us, and I would also take a good note...More
Apartment was clean except for the sofa, that looked filthy and I didn't really want to sit on it. Old sofa which you sank into when you did sit down. Kitchen is equipped with the very basics, no tea towels! Had to use one of...More
The pictures does not reflect the proper rooms. The room we got were large enough but was run down, and in dire need of a loving hand. We stayed there for 6 days and the internet was not working for the first 3, in all...More
I stayed in this hotel about 7 years ago and had nice experiences about it. I liked the Hammersmith area and its good underground connections. So I decided to book the hotel this time too. When we arrived to the hotel they told that there...More
I had a booking all paid up front.
In the evening I emailed to warn them that I would be arriving late.
Found a message to say that my reservation had been cancelled!!!
They refused to do anything useful to help.
Had I not emailed...More
Response from rainbowbright23 | Reviewed this property |
I had over £500 taken from my bank account through Booking com by this hotel, 2 weeks before Christmas. They will not cancel the rooms I booked and refuse to see that they have done anything wrong. I cancelled the rooms with... More
I had over £500 taken from my bank account through Booking com by this hotel, 2 weeks before Christmas. They will not cancel the rooms I booked and refuse to see that they have done anything wrong. I cancelled the rooms with 24 hours of booking them due to unforeseen circumstances and my money was stolen the very next day.