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Best Western Palm Hotel

TravelocityUSD 103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 103*
USD 103*
USD 103*
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Best Western Palm Hotel
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771 Reviews from our TripAdvisor Community

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Bradford, United Kingdom
Reviewed 4 days ago NEW

Stayed in an executive room for one night not a bad room apart from the horrendous noise from the traffic try get a room away from the front of the hotel, one thing that needs serious attention is the food, we were 2 adults and 2 children we would have liked to have had a meal in the resteraunt but...

Thank Olivermac
Bath, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here whilst sightseeing in London. The hotel itself is super easy to drive to, with ample secure parking. The rooms are comfortable, with all of the core facilities you need for a few nights away. Access to the City is good too with the 113 bus going to Oxford Circus every five minutes. Would highly recommend, and I'll definitely...

Thank Alexander J
Cambridge, United Kingdom
Reviewed 6 days ago NEW

The staff were helpful, but the problems I had have all been posted on previous reviews. It is disappointing that a large company , with the resources to remedy the issues have chosen to ignore them. The hotel is not good value for money, even with London prices. If you read my other reviews and value the same qualities that...

Thank 111ladytraveller
Manchester, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this hotel in Oct 2016 and we had a family gathering over the weekend of May 12 th so we stayed again . After the first night there seemed to develop a strong smell of sewage, we were moved promptly to another room for the remainder of our 3 day stay which didn't have this problem. The...

Thank Harvey R
Kendal, United Kingdom
Reviewed 1 week ago

Visited this hotel on a coach trip from Kendal,Unfortunately the weekend we were there,on the Saturday a wedding had been booked.We were kept awake until very late that evening.The noise was horrendous. Breakfast was very badly organised,and was more like a bun fight. Would not recommend to stay on a weekend.

Thank Lakelands22
Reviewed 2 weeks ago via mobile

My partner and I stayed a night here. Rooms clean, comfortable and well appointed had all the Best Western touches, slippers, dressing gowns and decent toiletries. Parking is on a first come first served basis, with parking at the front and back. Breakfast wasn't bad...tasty fresh produce, although my bacon was a little cold, and I would have preferred a...

Thank Lorraine S
Reviewed 3 weeks ago via mobile

Me and my friend we stayed on Sunday night, the room was very comfortable, the breakfast was delicious with a lot of choises. Staff from reception very helpful and José the bartender was very attentive and friendly person! Would recommend! Thank you for a lovely stay!

Thank Lulu2187
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Lulu2187, Many thanks for staying with us and for taking the time to post this 5* review of your experience at the Palm Hotel. I'm pleased to learn that you enjoyed your stay and we are looking forward to welcoming you back soon! Kind regards Ivona J - Operations Manager

Sheffield, United Kingdom
Reviewed 3 weeks ago

I stayed here recently for a work event. I was pleasantly surprised that the hotel is really very nice, especially the bathrooms. Yes, the rooms are extremely small, and I do mean extremely, but it was a very pleasant place to stay with extremely helpful staff.

Thank mikeaspatrick
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear mikeaspatrick, Thank you for your amazing feedback relating to your recent stay at the Palm Hotel. We pleased to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Kindest regards, Ivona J - Operations Manager.

Reviewed 3 weeks ago

On visiting this hotel, first impressions were favourable, HOWEVER they quickly went down hill. The lift doors were in need of servicing having a struggle to close due to catching, the staff were very good on reception, especially when the electronic room keys all stopped functioning. HOWEVER, there was a wedding reception being held, and the noise from the ball...

1Thank fishermanrob
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear fishermanrob, Many thanks for taking the time to share your experience with us and your fellow travellers. We are disappointed to hear about the issues you experienced during your stay in our hotel and would like to sincerely apologise. We aim to deliver outstanding customer service and even more we regret to hear about your less enjoyable stay. Therefore...

London, United Kingdom
Reviewed 4 weeks ago via mobile

My family have been using the Palm Hotel for a few years now for family functions and I have to say I am not impressed at all. If I could leave a zero I would. They are disorganised, the staff inexperienced (usually using agency staff who do not know the area they are working in at all) and the management...

Thank mariamoraha
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear mariamoroha, Thank you for sharing your feedback after your recent stay with us. I would like to apologise for any inconvenience you might have experienced with the function you attended at our hotel and I would like to take the opportunity to discuss your experience directly with you. If you could kindly please contact me at operations@palmhoteluk.com it would...

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Standard Triple Room (35)
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04/06/2017 05/06/2017
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  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about Best Western Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: $119 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Palm Hotel 4*
Number of rooms: 73
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Also Known As:
Palm Hotel London
Hotel Style:
#68 Best Value Hotel in London
#328 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Palm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on first floor above function room.”
Lakelands22, 17 May 2017 | Read review
“we asked for a quiet room, however its above the ballroom, so possibly NO QUIET rooms when functions are on”
fishermanrob, 1 May 2017 | Read review
“Stayed in room 206. No view, but away from the main road.”
Saddlerphil, 6 Apr 2017 | Read review
“One at the back of hotel - 215 is a big twin but did smell. The lift is very efficient.”
Goldpilatesbabe, 30 Jan 2017 | Read review
“Rooms in a completely different hotel will be the best option!”
nick_grimsley, 12 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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