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Hope Street Hotel

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Hope Street Hotel
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1,819 Reviews from our TripAdvisor Community

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Showing 1,795: English reviews
Reviewed 7 December 2014 via mobile

Stayed here for 1 night on 5th December to attend a local event.lovely hotel and stunning to look at.But; worse nights sleep in any hotel anywhere for the following reasons; Slightest movement in bed and it creaked so loud,this has been mentioned in other reviews and responded to,but clearly has not been dealt with,if I moved it woke my wife...

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Helpful?
Thank shaun m
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear shaun m, Thank you for reviewing us after your recent stay, we are so sorry that you did not sleep well and would like to reassure you that we do always act upon guest feedback. I would welcome the opportunity to discuss your stay further with you and would appreciate it if you could make contact with me so...

North West
Reviewed 6 December 2014

Stayed one night as it's ideal location across the road from the Philharmonic. Very efficient and friendly reception staff. Room was spotless. Huge bed. Lovely quality bedding. Bathroom was very welcoming. Will definitely stay again.

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Helpful?
Thank Treb11
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Treb11, Thank you for your positive review after your stay with us, we are pleased you will return and look forward to your next stay. Best wishes, Orla

Chester, United Kingdom
Reviewed 6 December 2014

Can't recommend this hotel enough. That's why I keep visiting..... Superb location - only a 5 minute walk from the city centre Great customer service at all times Awesome breakfast and comfy/modern rooms.

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Helpful?
1Thank Gareth B
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Gareth B, Thank you for a lovely review and recommendation after another stay, we look forward to next time! Best wishes, Orla

Chorley, United Kingdom
Reviewed 5 December 2014

We stayed one night on a Secret Escapes break. This hotel is excellent and on a very interesting street with Georgian architecture all around and perfectly located for the tourist to Liverpool as it is walkable to all the many iconic sights. We were upgraded on arrival to a suite which was a wonderful surprise. The hotel decor is beautifully...

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Helpful?
2Thank Twojays_10
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Twojays_10, Thank you for your lovely full-marks review after your recent Secret Escapes stay, we are pleased you enjoyed the upgrade and we smiled at being labelled classy, quirky and wonderful! We look forward to your next visit, look out for our special offers for January out soon with dinner, bed and breakfast from £149, with a bottle of...

Knaresborough, United Kingdom
Reviewed 4 December 2014

The hotel itself was perfect, yet we did encounter a few problems, the first been that we booked this hotel on late rooms surprise hotel and it stated there was parking, once we got to the hotel we found that where was no parking and we had to pay £4:50 for parking down the road, also once i arrived i...

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Helpful?
Thank Sam A
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear samaddison1, Thank you for your review, we are sorry for the confusion with payment at check in, it does appear that the funds have been refunded but please contact me directly should this not be the case. Best wishes, Orla orla@hopestreethotel.co.uk

West Midlands
Reviewed 4 December 2014

Stayed a night for business and immediately rebooked for a night with my wife the same week. The first room was on the fourth floor and comprised a lounge, bathroom and bedroom, interconnected by a corridor. Initial impressions were that the rooms were clean, tidy and quite spacious, certainly a lot bigger than other hotels, but this was a touch...

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Helpful?
Thank eggbilly
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear eggbilly, Thank you for your review after your two recent stays! We are absolutely delighted to read that you loved us that much on business that you booked again to come with your wife. We take on board your constructive comments and hope that we will welcome you back again for a third visit soon. Best wishes, Orla

Manchester, United Kingdom
Reviewed 4 December 2014

Arrived and staff very welcome, our room wasnt available but they held our bags and put them in our room for us. Room was lovely, very comfortable with a huge bed, lovely feather quilt. Tea/coffee facilities in room, safe, iron/ironing board, robes and slippers. Breakfast was lovely and worth having. It was in a great location and within easy walking...

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Helpful?
Thank Belinda1965
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Belinda1965, Thank you for your full-marks review, we are pleased you enjoyed your stay and hope to welcome you back soon! Best wishes, Orla

Leicester, United Kingdom
Reviewed 4 December 2014

We booked this hotel for a few days of Xmas shopping, it's really impressive, lovely decor, nice clean and extremely modern rooms. The bar and restaurant was really welcoming, we didn't take our twin toddlers into the restaurant at night it was very classy, and none of the other residents or diners deserved to be sat near two noisy hungry...

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Helpful?
Thank Alison T
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Alison T, Thank you for your positive review after your recent shopping visit, we are really pleased that you enjoyed your stay and delighted that you found our bar the perfect place to relax with the children. We hope to welcome you all again soon. Best wishes, Orla

bucks
Reviewed 3 December 2014

We stayed two nights here at the weekend when we were in Liverpool for a wedding. The staff were friendly and helpful. Room 312 was comfortable enough, but slightly disconcerting as we had to keep blinds down as we were overlooked. Bathroom not great design, bath very slippery and not easy to get in and out of. Nothing to hold...

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Helpful?
Thank BucksLiz
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear BucksLiz, Thank you for your review, we take on board your feedback and are pleased that you found our team friendly and helpful, and hope to welcome you again soon. Best wishes, Orla

Barrow-in-Furness, United Kingdom
Reviewed 2 December 2014

Stayed at Hope Street Hotel on Monday December 1st. Booked my room over three months ago. A suite plus B&B £110 for the night. A bargain. On arrival the lovely lady on reception upgraded me to the fifth floor a Penthouse Suite at no extra cost. The Penthouse suite was fantastic. An eating area with comfy chairs a table a...

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Helpful?
Thank COLIN B
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear COLIN B, Thank you for a 5* review after your recent stay with us, we are delighted that you loved the penthouse and were wowed by the wonderful views! We hope to welcome you again soon! Best wishes, Orla

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The London Carriage Works
The London Carriage Works
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
89 Individually designed hotel rooms - urbane, minimal and chic: solid wood floors, over sized beds draped in bright white Egyptian cotton, wall mounted LCD wide screen TVs with DVD players and ipod stations. Guests enjoy complimentary WiFi, REN toiletries, Pellegrino mineral waters, ironing and shoe shining service. hope street hotel has a two AA Rosette restaurant. The London Carriage Works serves breakfast, a modern British menus and Afternoon Tea. The TLCW bar has an AA Notable Wine List. It also services a 24 hour room service. Hope street is in the middle of the cultural quarter and hope street hotel is no more than a 5 minute walk of its amazing neighbours: the Everyman, Unity and LIPA theatres, liverpool Philharmonic Hall, two iconic Cathedrals the Victoria Gallery and Museum and the National Trust's Hardman House. All threaded through university departments, independent restaurants and infamous hostelries. Winner of Liverpool City Region Best Hotel Tourism Awards 2015 Silver winner for VistEngland Best Hotel 2014 ... more   less 

Additional Information about Hope Street Hotel

Address: 40 Hope Street, Liverpool L1 9DA, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $143 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hope Street Hotel 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Hope Street Liverpool
Hotel Hope Street
Hotel Style:
#4 Business Hotel in Liverpool
#4 Romantic Hotel in Liverpool
#6 Family Hotel in Liverpool
#6 Luxury Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hope Street Hotel staff and other travellers.
13 questions
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Bedfordshire
over a year ago
Liverpool, United Kingdom
Chester, United Kingdom
over a year ago
Naples, Florida
1 month ago

See all questions (13)

Questions? Get answers from Hope Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a window you can open, you can control the room temp and the amount of fresh air.”
 of 5 bubbles bobe684, 7 Dec 2016 | Read review
“All rooms are lovely and slightly different . Haven't encountered any noise.”
 of 5 bubbles peteeun, 3 Dec 2016 | Read review
“The suites are really worth the small additional charge, with sitting rooms and TVs in both the bedroom and sitting room.”
 of 5 bubbles ValerieHowland, 25 Nov 2016 | Read review
“Look for deals to the Penthouse, Amazing views”
 of 5 bubbles 426chrism, 6 Nov 2016 | Read review
“Good city views from the higher floors - 4 and 5.”
 of 5 bubbles 543RobertW543, 24 Oct 2016 | Read review
5 of 5
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