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ibis Liverpool Centre Albert Dock - Liverpool One Hotel

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27 Wapping, Liverpool L1 8LY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (376)
Room & Suite (122)
Dining (11)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ibis Liverpool Centre Albert Dock - Liverpool One Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 111 hotels in Liverpool
Location
Cleanliness
Service
Value
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet.
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Full view
Property amenities
Paid private parking on-site
Parking
Wifi
Restaurant
Taxi service
24-hour security
Baggage storage
24-hour front desk
Breakfast available
Breakfast buffet
Snack bar
Currency exchange
Non-smoking hotel
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Room features
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Harbour View
Languages Spoken
English, Russian, Spanish, Lithuanian and 1 more
2347Reviews61Q+A100Room tips
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Popular mentions
Sheila1964 wrote a review 6 Jun
Bournemouth, United Kingdom430 contributions122 helpful votes
We booked into the Ibis for the bank holiday weekend. It’s in a great position- overlooking the Royal Albert Dock and within easy access to all the sights of the city. We had a nice room on the 3rd floor, good firm beds with duvets, additional pillows, kettle + tea/coffee etc, hairdryer, small modular style bathroom with a great shower and 2 large soft towels. There were ample plug sockets in the room but none next to the only mirror. We did suffer a bit of noise from other rooms with late night returners and doors slamming. Breakfast was a bit hit and miss while we were there. They asked us to pre-book a time slot and gave us slips of paper to pre-order our food. Arrived on day 1 at the agreed time and there weren’t any free tables. We didn’t have to wait long but, despite Whatsapping our order they hadn’t seen it so we ordered on the morning and had a 30 minute wait. I think that was more to do with a staff shortage maybe. On days 2 & 3 we ordered on the morning and the food came quickly. I thought the food was ok. It filled a hole for me and set me up for the day. I did hear others complain but you can’t please everyone. My friend is a vegan and the choice was limited but they provided soya milk for cereal or beans and toast. The dining area is just next to reception with two double doors open to an outside area with plenty of seating and a partial view over to Albert Dock so lovely to sit outside (except for the smokers). The dining area doubles up as a bar in the evening - again, you text a number and a server comes to you to take your order. From a covid point of view - there are no suggested restrictions on numbers of people using the lift, so we mostly used the stairs. There are signs about using anti bac gel before touching the boiling water dispenser and orange juice jug and the lift button (although no gel provided outside the lift). Watch out for the gel dispenser inside the lift. It’s automatic so if you stand too close you get a delivery of gel on your back or feet. In addition, we had no service in the room for the duration of our stay. Didn’t bother us and we were only there three nights. I was very happy with my stay at the Ibis. Yes, there are areas that can be improved but it’s just a base to explore the city from (and what s great city it is). Enjoy :-)
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Date of stay: April 2021Trip type: Travelled with friends
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MrsTManchester wrote a review 5 Jun
Glossop, United Kingdom56 contributions32 helpful votes
The location of this hotel is great. So handy for Albert Dock and also the city centre. There is also a small Tesco next door for essentials. The rooms are very basic. The bathroom is ok with a power shower. No toiletries apart from hand wash. The rest of the room was tired and not overly clean. It was hot whilst we were there and the air con was not working. We had to have our window open. As we were facing the main road, the traffic noise was an issue. TV is basic, with limited channels. WiFi was ok. The hotel has Covid safety measures in place but there are issues with guests. We saw plenty not wearing masks inside, in the lifts and corridors. There is hand sanitiser available in reception and in the lift, but not in the corridors. You will also need to ask for toilet roll and replacement towels, rooms are not serviced during your stay. Staff are friendly and helpful. We had a drink in the bar which was good value. We became aware that the hotel is being used to house homeless people. It wasn’t an issue for us. Everyone deserves a safe place to stay. The only trouble we saw was a row in the car park, apparently between “regular” guests who were plastered. We didn’t park at the hotel, we used Your Parking Space and parked at a casino, a short walk away. It was £22 for 4 nights. If you do stay and you like your beer, walk to Love Lane Brewery. It’s well worth it. We probably won’t stay at the Ibis again as there are better hotels in the same price range.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Get a room that doesn’t face the main road.
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Vicky Scott wrote a review 5 Jun
Northumberland, United Kingdom36 contributions16 helpful votes
Only getting one star because I can't select 0. Upon arriving at the hotel the front of house staff were great (they seemed short staffed) but they were really friendly and helpful. I read a review below where someone said this hotel is getting used as a hostel and I have to say I agree with that. Our room was a family room on the ground floor (other families were here too) we got woke up three times throughout the night with drunken guests returning to their rooms, singing, shouting... At one point there was a woman knocking on every person's door at 4 or 5am trying to find her room... Not once did hotel staff come and sort this out or ask them to keep the noise down. It's quite scary staying in a place where this is allowed to go on? We saw two security guards sat at the door on their phones but they never came and did anything so I don't see the point of them being there? The room we stayed in had stains on the wall that looked like blood and some other bodily fluid. The ceiling looked like it had a patch of damp and the air con doesn't work. I've stayed in a few ibis hotels but this is the worst one ever. There is a general concern for safety on a night time it's like a free for all and the guests can just do what they like! I would never return here and I don't think anyone else will after staying on the ground floor this weekend.
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Date of stay: June 2021Trip type: Travelled as a couple
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Debra Dilworth wrote a review 5 Jun
Sandbach, United Kingdom3 contributions1 helpful vote
Very centrally located hotel, ideal for Albert Dock, shopping and restaurants. Good to have on site parking for a reasonable price. Only stayed one night but was ideal for our needs. Breakfast was fine, plenty of choice. Staff friendly and helpful, and wasted no time in sorting out any potential problems (lads bringing bottles of beer into breakfast room were dealt with politely but firmly) Minor issue that only one lift in use and this was taken up by cleaning staff a lot of the time, but this wouldn't put us off returning. Oh, and the shower tray is very shallow and I flooded the bathroom floor - apologies to staff for the wet towels! Would definitely return.
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Date of stay: June 2021Trip type: Travelled as a couple
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Tony F wrote a review May 2021
Stafford, United Kingdom19 contributions50 helpful votes
The hotel is being used as a hostel which made us fell unsafe the room was dirty and there was a bad smell coming from the bathroom location is good but Iits not worth £100 a night I would say £50 it needs a refurbishment
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Date of stay: May 2021
Rooms
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Room Tip: Go elsewhere
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PRICE RANGE
USD 45 - USD 211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis liverpool city centre hotel liverpool, accor liverpool city centre, hotel ibis liverpool, ibis hotel liverpool
LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
192
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Frequently Asked Questions about ibis Liverpool Centre Albert Dock - Liverpool One Hotel
Which popular attractions are close to ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Nearby attractions include Royal Albert Dock Liverpool (0.4 km), Escape Hunt Liverpool (0.3 km), and Liverpool Arts Bar (0.3 km).
What are some of the property amenities at ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Some of the more popular amenities offered include an on-site restaurant, breakfast buffet, and internet access.
Which room amenities are available at ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Conveniently located restaurants include The Floating Grace, Rough Hand Made, and Clockworks.
Which languages are spoken by the staff at ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Polish, and Lithuanian.
Are there any historical sites close to ibis Liverpool Centre Albert Dock - Liverpool One Hotel?
Many travellers enjoy visiting The Cavern Club (0.7 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.0 km), and Western Approaches Museum - The Battle of the Atlantic Experience (0.9 km).
Does ibis Liverpool Centre Albert Dock - Liverpool One Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is ibis Liverpool Centre Albert Dock - Liverpool One Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.