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Hotel Indigo Liverpool

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Hotel Indigo Liverpool
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2,214 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Liverpool
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Showing 2,152: English reviews
Reviewed 1 week ago via mobile

My fiancé and I have returned from a 3 night stay at this hotel. Can not fault the hotel at all. Warm and very friendly front desk staff, we had a few issues with our door key card but these were fixed straight away and staff apologised profusely. After working in hotels myself for several years I am fully aware...

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Helpful?
2Thank Lynne M
Natasha T, Front office - Shift leader at Hotel Indigo Liverpool, responded to this review

Dear Lynne, Thank you for taking time to send over your review on your recent stay here at Hotel Indigo Liverpool. We are delighted that you enjoyed your stay that much you decided to extend to enjoy an evening dinning with us. It was most pleasing to read about your experience and your comments regarding both Lucy and Wojceich. I...

Reviewed 2 weeks ago via mobile

Location - fab Room - lovely as always Gym - small but had everything Breakfast - lovely as usual Staff - all were really friendly Price - more expensive than previous visits but we booked last minute so our own fault! Our go to Liverpool hotel!

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Helpful?
1Thank bamanna24
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear bamanna24, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear what a wonderful stay you had with us recently and we hope to see you again soon! Kind regards, Natasha Thompson

Reviewed 2 weeks ago

Excellent hotel in a nice area of Liverpool city centre. Friendly staff and lovely relaxed atmosphere in the hotel. The room was of a good standard and clean, with some nice touches such as free snacks in the room. The bar served good cocktails in the evening, and the breakfast was superb. I would highly recommend this hotel if coming...

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Helpful?
1Thank davidpU6328ML
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear davidpU6328ML, Thank you for your great review! We are very pleased to hear what a fantastic recent stay you have had with us and we all look forward to seeing you at Hotel Indigo Liverpool again! Kind regards, Natasha Thompson

Leeds
Reviewed 2 weeks ago

Interesting and funky boutique style hotel. Fairly smart. Good check in process. Rooms smallish but very habitable with good facilities, bed, shower, TV, fridge etc. Freebies on offer too in the room...loving that! Comfy bed and quiet environment meant I slept very well which surely is the main point of a hotel? Breakfast was ok but dis-organised in places especially...

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Helpful?
1Thank andrew1211
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear andrew1211, Thank you for your great review of Hotel Indigo Liverpool. It's lovely to hear your comments and we are delighted that you had a wonderful night's sleep - we also agree that is definitely the point of a hotel! We look forward to hopefully welcoming you back to the hotel again soon! Kind regards, Natasha Thompson

Reviewed 2 weeks ago via mobile

Gorgeous, clean rooms, wonderful staff, fantastic breakfast (albeit £10 extra per person) and very reasonably priced! Unfortunately we only stayed here for a night- but we'll definitely be staying again the next time we visit Liverpool.

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Helpful?
Thank Joey W
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Joey W, Thank you for your review of Hotel Indigo Liverpool. We are very pleased to hear what a great weekend you had with us before Christmas and we look forward to seeing you again in 2017! Kind regards, Natasha Thompson

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here primarily to take full advantage of the 50% off all food at mpw in January. The staff were courteous and helpful throughout. The room was excellent, with the courtesy snacks and drinks a great touch. All the fittings were in full working order and there were no obvious signs of wear and tear, showing an attention to detail...

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Helpful?
Thank nick f
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear nick f, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are very pleased to hear how much you both enjoyed your stay with us and we really appreciate your feedback regarding the gym facilities at the Hotel. We hope to welcome you back again soon! Kind regards, Natasha Thompson

Reviewed 2 weeks ago via mobile

We arranged to meet up with a large group of friends for a surprise birthday get together/reunion of friends from Cyprus. We were recommended this hotel by friends who were also staying there. We were really pleased with the welcome we got on arrival. The hotel was clean & stylish, our room was modern and the bed was large &...

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Helpful?
1Thank Londongirl15
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Londongirl15, Thank you for taking the time to review your recent reunion stay at Hotel Indigo Liverpool. It's brilliant to hear that you and your group all had a wonderful stay with us here in Liverpool and we definitely look forward to seeing you again soon! Kind regards, Natasha Thompson

Reviewed 3 weeks ago via mobile

We booked 2 double rooms for two nights over New Year back in August through our IHG account. We were really looking forward to our stay but was disappointed really not to get an upgrade or anything extra being platinum members. Most other hotels will acknowledge your membership status and reward you in some way eg free cocktails/access to club...

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Helpful?
Thank Julie B
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Julie B, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are pleased you chose us for your New Year break in Liverpool and appreciate your feedback. In regards to your IHG member upgrade this is something that is allocated on the actual day of your arrival depending on availability and unfortunately...

Southend on Sea
Reviewed 3 weeks ago

We had a very nice stay. Hotel is very modern and clean, very nice breakfast. Staff very helpful especially Will. Hotel is in easy walk of the Albert Dock and Town centre only 10 minute walk lots of places to eat in area, opposite the Vincent good place to eat.

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Helpful?
Thank JaneSouthendonSea
Natasha T, Front Office shift leader at Hotel Indigo Liverpool, responded to this review

Dear JaneSouthendonSea, Thank you for your review on your recent stay. We are delighted that you enjoyed your stay with us. I will pass on your comments to Will who is a very valued member of staff here and will be most pleased to know he made a difference to your stay. We hope to invite you back to Liverpool...

London
Reviewed 3 weeks ago via mobile

My wife and I decided to choose this hotel for an overnight stay after going to the football at Anfield. I have stayed at an Indigo in the Middle East and based on that experience, thought we would give this one a go. We were looked after from the minute we checked in. Sam on the front desk was friendly,...

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Helpful?
1Thank kachew
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear kachew, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We pride ourselves on our personable service, so to hear that our staff and of course our General Manager went above and beyond is just fantastic! We all look forward to welcoming you back to Hotel Indigo Liverpool again in the near future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Marco Pierre White Steakhouse, Bar & Grill
Marco Pierre White Steakhouse, Bar & Grill
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 

Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $109 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and IHG so you can book your Hotel Indigo Liverpool reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Liverpool
#7 Business Hotel in Liverpool
#9 Romantic Hotel in Liverpool
#19 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Liverpool staff and other travellers.
22 questions
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Liverpool, United Kingdom
Denny, United Kingdom
5 months ago
5 months ago

See all questions (22)

Questions? Get answers from Hotel Indigo Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet in our rear room”
 of 5 bubbles james_sIreland, 17 Jan 2017 | Read review
“We stayed in room 603 very quite top floor”
 of 5 bubbles traceyjj2013, 31 Dec 2016 | Read review
“We were on the 3rd floor never heard a thing”
 of 5 bubbles 541darrenf, 16 Nov 2016 | Read review
“Lifts to all floors”
 of 5 bubbles p0lly57, 14 Nov 2016 | Read review
“Try for a high floor for quiet.”
 of 5 bubbles Ayrshire911, 23 Oct 2016 | Read review
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