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Mercure Liverpool Atlantic Tower Hotel

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1,866 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Liverpool Atlantic Tower Hotel
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Showing 1,787: English reviews
ENGLAND
Reviewed 5 July 2015

Great place to stay, central and parking free, brilliant breky, loads of choice, great service and very helpful staff on reception!! Highly recommended!!!! Lovely room, comfy beds!!! The hotel is facing the Royal Liver building and our room had fab views of this and the river mersey.

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Helpful?
1Thank EnglandNorton
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Reviewer Thank you for taking time to provide a review following your recent stay with us. I am delighted you rated us 5 stars! Thank you for this and we are thrilled that we met your expectations. We look forward to welcoming you back in August! Kind regards Nikki Palmer Relationship Manager

Liverpool, United Kingdom
Reviewed 4 July 2015

We held our wedding at the Thistle in early June 2015. Everything went perfectly, the food was beautiful, staff very attentive, the rooms were gorgeous. The 2 ladies who were both involved in organizing our wedding (Barbara and Megan) were both extremely helpful and made our day perfect. Nothing was too much trouble, and all the guests that attended commented...

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Helpful?
2Thank PhilDLiv
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear PhilDLiv Thank you for taking time after your honeymoon to provide the Tripadvisor community with a review of your wedding day. I am delighted that you had a wonderful day and found the food to be beautiful and the staff attentive. I have personally thanked Barbara and Megan for their contribution into making your day such a memorable one....

Nuneaton
Reviewed 3 July 2015

Good location near Albert Docks. Very clean and excellent buffet breakfast. The view from hotel bedroom was excellent. Staff very helpful and friendly. Couldn't believe how hot the corridors were, but air conditioning in the bedroom was good. Got a bit concerned about the table in the bedroom as it marked very easily if a cold glass was put on...

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Helpful?
Thank Valerie J
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Reviewer Thank you for your 5 star review of our Hotel. I am really pleased to note that you had an enjoyable stay with us – thank you for your kind comments. Our VuBar is located on the 2nd floor and is open daily from 11am (12 noon on Sunday) until late. We look forward to welcoming you back...

COULSDON, SURREY
Reviewed 1 July 2015

As soon as we arrived through the front doors we felt very comfortable. Relaxed atmosphere, staff always prepared to go out of their way to help. Especially the Manageress, who really meant it, by helping us with our cases at the end of our stay. She believes LEAD FROM THE FRONT. People in Liverpool are so friendly, and so proud...

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2Thank ANDESCoulsdon_Surrey
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Reviewer Thank you very much for the 5 star review! I am delighted to note that you enjoyed your stay with us and found the team to be relaxed yet professional. We do try hard to ensure our guests have a memorable stay. Please come back to visit us again soon! Kind regards Nikki Palmer Relationship Manager

Nantwich, United Kingdom
Reviewed 1 July 2015

The staff here were very friendly and nothing was too much trouble. Beautiful inside with leisurely sitting areas, excellent breakfast. We used the Bar which overlooked the Liver Building and the Mersey (as did the restaurant). So central you can walk anywhere - minutes from Albert Dock for example. There is a nearby car park specifically for the hotel which...

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Helpful?
1Thank partygirl22
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Reviewer Thank you very much for the 5 star review! I am delighted to note that you enjoyed your stay with us and found the team to be relaxed yet professional. Thank you for your kind comments relating to the quality of breakfast and the bar area. I agree - our location is amazing! We look forward to welcoming...

Reviewed 30 June 2015

We stayed here for one night and stayed on the 9th floor with views over the Mersey. Rooms clean and had everything you needed, comfy bed and robes. Breakfast was Buffett style which was plentiful and hot but sadly for my husband no black pudding. We ate in the bar in the evening which was good and bar prices not...

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Helpful?
1Thank Lynette B
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear LynetteB Many thanks for your review on tripadvisor, I am delighted you had an excellent stay and felt it was good value for money. We share all feedback with the team and use the comments to improve our product and service constantly. I am delighted you would choose to return to the hotel in the future it will be...

Belfast, United Kingdom
Reviewed 30 June 2015

If you are seeking a value for money Liverpool Hotel near the Albert Dock, Pier Head, many shops and good restaurants then consider this hotel favourably. We were greeted well and check in was very easy. Our room in the 5th floor was well,equipped and had most facilities needed. The view of the Mersey and the shipping was terrific both...

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Helpful?
2Thank MikeyS114
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear MikeyS114 Thank you for your review on tripadvisor. I am delighted you felt your stay at the hotel was value for money and you enjoyed the facilities and the view. Our executive rooms and suites do offer more space and may be better suited in future. I agree the views are amazing both day and night. I am glad...

Grimsby, United Kingdom
Reviewed 30 June 2015

We stayed this last weekend. It is a good city hotel in that the room we'd booked was as we expected and what we wanted and we'd partly chosen it for the location. Positives: > the air-conditioning in the room was very effective - better than in many hotels we've stayed in > appreciated the free WiFi > we liked...

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Helpful?
Thank MJV53
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear MJV53 Thank you for your review on tripadvisor. I am glad you had a good stay and it suited your requirements. We really welcome feedback and the points you raised are certainly valid and should be getting addressed, hopefully in the next refurbishment phase. The Reception Manager will certainly be carrying out further training on local information including travel...

Shrewsbury, United Kingdom
Reviewed 30 June 2015 via mobile

Stayed here for a weekend. Booked through last minute.com. Staff friendly and helpful. Rooms clean and tidy. Food nice. This hotel is also well situated for shopping, mersey ferries, Albert docks etc .

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Helpful?
Thank Shorty345
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Shorty 345 Thank you very much for the 5* reviewon tripadvisor. We wish for all our guests to be highly satisfied with their stay so I am delighted you enjoyed your time with us. I do hope we can welcome you back very soon. Best regards, Nikki Palmer Relationship Manager

Liverpool, United Kingdom
Reviewed 28 June 2015

Positives - staff lovely and obliging Negative Food - processed dreadful food , reheated veg from lubch at dinner. Food never more than lukewarm Same desserts put out again at dinner Everything cooked to death particularly the meat , pork , chicken Sone food literally tasteless I was one of 60 people on a business trip Room - tv cracked...

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Helpful?
2Thank Debwaz66
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Debwaz66, Thank you for providing feedback regarding your recent stay with us. I was most concerned to read your comments regarding your dining experience as we usually receive very positive feedback from our residential conferences. Our Head Chef has challenged some aspects of your review and would like the opportunity to discuss this further with you; therefore I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Set on the banks of the River Mersey, The Mercure Atlantic Tower Hotel, is the ideal place to discover the great city of Liverpool. Overlooking the Royal Liver Building and the Dock Front - a UNESCO World Heritage Site - The Atlantic Tower Hotel is a welcoming, contemporary hotel in the heart of Liverpool, within walking distance to the Beatles Story museum, Tate Liverpool and many other attractions. ... more   less 

Additional Information about Mercure Liverpool Atlantic Tower Hotel

Address: Chapel Street, Liverpool L3 9RE, England (Formerly The Atlantic Tower Hotel)
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $78 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Liverpool Atlantic Tower Hotel 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Atlantic Tower, Liverpool Hotel Liverpool
Atlantic Hotel By Thistle Liverpool
Thistle Hotel Liverpool
Thistle Liverpool
Hotel Style:
#20 Luxury Hotel in Liverpool
#20 Romantic Hotel in Liverpool
#29 Business Hotel in Liverpool
#29 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Liverpool Atlantic Tower Hotel staff and other travellers.
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Questions? Get answers from Mercure Liverpool Atlantic Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of Liver Building”
 of 5 bubbles ClickLondon, 8 Dec 2016 | Read review
“Just book it!!!!!”
 of 5 bubbles jimmyanderson1950, 6 Dec 2016 | Read review
“river view room ase a must”
 of 5 bubbles Les821, 5 Dec 2016 | Read review
“No double glazing on our room on 11th floor, slight road noise but made up for by the great views.”
 of 5 bubbles SunnyDayLucy, 1 Dec 2016 | Read review
“Design of hotel assures all guests a view”
 of 5 bubbles pluvian, 27 Nov 2016 | Read review
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