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Crowne Plaza Liverpool City Centre

TravelocityUSD 114*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 137*
USD 114*
USD 137*
USD 114*
USD 137*
USD 114*
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Crowne Plaza  Liverpool City Centre
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2,250 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Liverpool City Centre
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Showing 2,188: English reviews
Leeds, United Kingdom
Reviewed 4 September 2015 via mobile

Stayed at the Crown Plaza Liverpool for one night. Great location, 5 mins walk to Albert Docks and the shopping area. Great hotel, brill amenities, staff were extremely friendly. Hotel room was good, although a bit on the small side. I would recommend this hotel friends/family

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Helpful?
Thank JessyRoseM
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear JessyRoseM, from all at the Crowne Plaza Liverpool we thank you for taking the time to post on your comments from your recent stay here with us. Your feedback is very important to us allowing us to monitor and maintain our staff performance and make sure we are providing the best possible service we can. We truly hope we...

Manchester, United Kingdom
Reviewed 3 September 2015

Very comforable quiet room, clean, good bathroom, helpful staff throughout. good variable breakfast, but service could be a bit slow in busy time if you are ordering something different. Secure car parking, with reaosnable charges for the area.

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Helpful?
Thank mb m
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear mb m, thank you very much for taking the time to post on your review from your stay here with us. I am happy to read you found the room comfortable and the staff helpful throughout the hotel. Your comments on the service is very much appreciated and we will certainly make sure we act upon this accordingly. We...

Nottinghamshire, United Kingdom
Reviewed 2 September 2015

I stayed at the Crowne Plaza for 2 nights whilst visiting my daughter and her partner, and had a wonderful, comfortable stay. I arrived too early to check in but sat in the lounge area with a drink, quietly reading undisturbed until it was time to check in. Michael on reception was very friendly, courteous and professional and gave me...

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Helpful?
Thank 932joys
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear 932joys, thank you very much for taking the time to post on your comments from your recent stay here with us as an IHG rewards member. I am so happy to read your comments and your praise on Michael our concierge I will certainly make sure he rewarded for this and aware of your feedback. I am sorry to...

County Durham
Reviewed 1 September 2015

On arrival the hotel reception/bar/restaurant area all look very nice/clean and modern. Staff I have to say are brilliant, every single person we dealt with were so friendly, helpful and professional. It is not often you can say that about every member of staff, but here you can. Great location on the river next to ferry terminal and cruise line...

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Helpful?
Thank Brian Q
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear briandquigley, we would like to thank you very much for taking the time to post on your feedback from your stay here with us at the Crowne Plaza Hotel Liverpool City Centre. I am glad to read you enjoyed your time at the hotel and found the staff friendly and also the location which I agree is perfect for...

Liverpool
Reviewed 1 September 2015

Lovely Hotel, everything your heart could desire in your room, toiletries, hair dryer, trouser press, fridge, tea, coffee, bikkies, even fragrant sleep aid spray for your pillow. Very comfortable bed and large TV. The view of the river was rather impaired by a row of large trees, but we were on the first floor. Perhaps they need a bit of...

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Helpful?
Thank JoanOnHols
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear JoanOnHols, thank you very much for taking the time to post on your fantastic feedback from your recent stay here with us after attending a wedding reception. Your comments are very much appreciated and I am delighted to read how much you enjoyed your time at the hotel and all our amenities in the room we have for you....

North Yorkshire, United Kingdom
Reviewed 1 September 2015

We stayed at the Crowne Plaza Liverpool for one night and on the whole we really enjoyed our stay. We arrived early, so left our bags and came back to check in after 2pm (which is the check in time). It is a smart hotel inside, amongst the more modern in Liverpool. The rooms are the same, we paid for...

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Helpful?
Thank Daniel M
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Daniel M, thank you very much for taking the time to post on your feedback, we truly appreciate your comments allowing fellow travellers an insight into your experience. We hope we will have th opportunity to be able to welcome you back very soon. Kindest Regards, Kayleigh Judge Guest Relations Manager

Warrington, United Kingdom
Reviewed 31 August 2015

Very nice hotel, nice little touches in the room, chocolate, bottled water and spray for pillow to aid sleep!! Room was comfortable, but bed wasn't brilliant - although in fairness don't always have a good sleep in a strange bed.

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Helpful?
Thank Wendy L
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Wendy L, Thank you very much for taking the time to post on your feedback from your recent stay here with us at the Crowne Plaza Hotel Liverpool. Your comments on this occasion are very much appreciated and I hope we will have the opportunity to be welcome you back very soon. Kindest Regards, Kayleigh Judge Guest Relations Manager

Milton Keynes
Reviewed 31 August 2015

We stayed recently and booked a family room at £300 which we thought was expensive. However, we were looking forward to seeing family and spending some time in the city. When we got there the family room was two double beds, no sofa bed or anything and the room was v small. It meant when the kids were asleep there...

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Helpful?
Thank TwinkieC
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear TwinkieC, we thank you very much for taking the time to post on your valued feedback from your recent stay here with us at the hotel. However I am saddened to read of your comments from your stay at the Crowne Plaza Hotel Liverpool City Centre. Your comments are of the upmost importance to us, as our all our...

County Durham
Reviewed 30 August 2015

This is one of the best hotels i've stayed in, everything was excellent. The staff were brilliant, its in a good location, clean, fantastic food, everything was just as you would expect, i will be visiting again

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Helpful?
1Thank TheBear457
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear TheBear457, thank you very much for taking the time to post on your great comments from your recent stay here with us they are very much appreciated. We truly look forward to welcoming you back very soon. Best Wishes, Kayleigh Judge Guest Relations Manager

liverpool united kingdom
Reviewed 30 August 2015 via mobile

We attended a family wedding reception at this hotel and stayed overnight. It was a perfect day the wedding reception was great a day to remember. The room had a fab view of the river and was very comfortable. Great breakfast and very friendly staff a most enjoyable stay.

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Helpful?
1Thank elizabeth w
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, we thank you very much for taking the time to post on your great 5 star review, your comments are very much appreciated to us in order to fully monitor our staff performance and service. We hope we will have the chance to welcome you back to the hotel very soon. Kindest Regards, Kayleigh Judge Guest Relations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $142 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Business Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
31 questions
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Bolton
2 months ago
Newcastle and Gateshead, United Kingdom
10 months ago
Newcastle and Gateshead, United Kingdom
10 months ago
Chester, United Kingdom

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Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a room overlooking the Liver - buildings & Pier head.”
886angelat, 24 May 2017 | Read review
“Top floor river side”
WendyC371, 23 May 2017 | Read review
“Rooms facing liver building have some traffic noise. The rooms overlooking the dock are quieter. Rooms on 4th floor are smaller but quieter.”
harris311, 20 May 2017 | Read review
“Sea View is a must”
644garyd, 19 May 2017 | Read review
“Most rooms offer a great view of the river mersey”
BenK1999, 18 May 2017 | Read review
5 of 5
Travelocity
USD 114* /night
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Expedia.comUSD 114
Hotels.comUSD 114
HotelQuicklyUSD 137
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Prices are for 1 room, 2 adults
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