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Crowne Plaza Liverpool City Centre

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Traveller (496)
Room & Suite (198)
Dining (45)
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Overview
  • Excellent50%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“liver building”(269 reviews)
“the club lounge”(86 reviews)
“albert dock”(230 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Crowne Plaza Liverpool City Centre
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,604)
There are newer reviews for Crowne Plaza Liverpool City Centre
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Traveller rating
1,242
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278
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1,242
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278
87
55
Show reviews that mention
All reviewsliver buildingthe club loungealbert dockleisure facilitiescity centresauna and steam roomriver viewcar parkisle of mantwo double bedslovely hotelpier headbreakfast was excellentfamily roomreception staffexecutive roomwithin easy walking distance
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661 - 665 of 2,529 reviews
Reviewed 13 August 2016

We went last week for a night on our own . We chose this hotel because it has its own car park and swimming pool and spa.The staff were extremely courteous and couldn't do enough for us. We used the pool, steam room and sauna...More

1  Thank poblycwm
Reviewed 12 August 2016 via mobile

Don't do it Booking over phone when we arrived we were not down and only that I'd saved it on my phone and had to demand to see manager before we able to take tea . Tea was served in mugs no saucers and wooden...More

3  Thank Qwaszx1
Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 28 August 2016

Dear Qwaszx1, Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience on your recent stay due to the level of service received from the staff and the tea service...More

Reviewed 12 August 2016

I stayed at the Crown Plaza Hotel for 2 nights. Lovely hotel in a great location and within walking distance to museums, shops, restaurants and bars. Bedroom spacious and very clean. We eat in bar and restaurant and food lovely in both. All staff were...More

Thank Geraldine M
Reviewed 11 August 2016

My partner and I stayed here last week for a night on our own in the city. This hotel is right by the river Mersey just 5 minutes from the Albert Dock. The rooms are beautifully decorated with everything you would need, as well as...More

Thank mattysmum1970
Reviewed 11 August 2016

Chain hotels can become a bit much of a muchness so it's the details that make them stand out rather than the overall ambience. At this Crowne Plaza the reception staff were all very friendly and helpful, the room was comfortable and had the waterside...More

Thank SallyBettyMary
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 12 August 2016

Dear guest, Thank you very much for taking the time to post on your great feedback from your recent stay here with us at the Crowne Plaza Hotel Liverpool. Your comments on this occasion are very much appreciated and I am sorry about the English...More

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Best Value Properties in Liverpool, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 108 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#14 Luxury Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 108 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#14 Luxury Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (496)
Room & Suite (198)
Dining (45)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
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greenmyrtle
23 January 2018|
AnswerShow all 5 answers
Response from JAKESEY3 | Reviewed this property |
I had no issue with noise during my stay
0
Votes
alice1970
13 January 2018|
AnswerShow all 11 answers
Response from Angelawotzername | Reviewed this property |
Sorry I don't know about charges for disabled parking, there where plenty if disabled parking bays and conserve staff to help with luggage. The hotel staff or website can advise. Enjoy your stay
1
Vote
Chris C
9 December 2017|
AnswerShow all 9 answers
Response from jarmop65 | Reviewed this property |
Yes.
0
Votes
Google Translation
Room Tips
"Have a view of the Mersey if you can get it and upper floors are quieter"
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"Ask for a room with a view across the dock to the River Mersey"
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"River View Nice"
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"Get a river view room!"
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