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Holiday Inn Express Liverpool-Albert Dock

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Traveller (400)
Room & Suite (302)
Dining (24)
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Overview
  • Excellent39%
  • Very good43%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“echo arena”(194 reviews)
“albert dock”(536 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Liverpool-Albert Dock
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Offers from Holiday Inn Express Liverpool-Albert Dock
Special Offer: Book Direct and Save
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,650)
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1,537 results
Traveller rating
613
619
224
45
36
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LanguageEnglish
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613
619
224
45
36
Show reviews that mention
All reviewsecho arenaalbert dockscrambled egg and beansgreat locationhi expressexposed brickworkbeatles museumpay and displayconverted warehouseliver buildingbig wheelbreakfast was includedcity centrecar parkno air conditioningmulti storeyfire alarm
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1 - 5 of 1,537 reviews
Reviewed yesterday via mobile

Stayed here for a few days away for a mini moon as were not having a honeymoon until later in the year and it was lovely, really felt homely and the staff were so helpful. We asked for an extra mattress topper as the mattress...More

Thank Charlotte W
Hotel's Favourite
Reviewed 23 March 2018 via mobile

Booked in for a 1 night stay for my wife's birthday. We checked in and went to our room. Nice view across the dock. The room was spotless. In the room they provide a kettle with tea, coffee and milk, a hairdryer and an iron...More

2  Thank Brian L
Response from HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert DockResponded 26 March 2018

Dear Brian L, Thank you for a 5* review. We hope your wife had a wonderful birthday in Liverpool and I'm sure its safe to say you enjoyed your stay with us? The team always push and go that extra mile for our guests. All...More

Reviewed 2 days ago

Stayed overnight when attending appointments at Broadgreen Hospital. From the outset, staff went out of their way to help us, and were empathetic to our son's needs. Our comfortable and spacious rooms had views of the Albert Dock and city skyline. They were well furnished...More

Thank gerryshut
Response from HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert DockResponded 2 days ago

Dear Gerryshut, Thank you for your recent feedback from your stay the Holiday Inn Express Liverpool Albert Dock . I am happy that all off our staff where great during your stay its something we take proud of is our staff at the hotel. I...More

Reviewed 5 days ago via mobile

Fantastic Hotel, staff can not do enough to help you. Clean exactly what you need, highly recommend great location will stay it again. Got an early check in by speaking to the staff on reception.They have a room to put your luggage in safely until...More

Thank Andrew259
Response from HIEXAlbertDock, Guest Serivce Manager at Holiday Inn Express Liverpool-Albert DockResponded 4 days ago

Dear Andrew259, Thank you for your recent feedback from your stay at the Holiday Inn Express Albert Dock Liverpool. Thank you for your great feedback . I am happy to hear that you enjoyed your stay with us. I look forward welcoming you back within...More

Reviewed 6 days ago

We really wanted to like our stay here. I have to say that the hotel is in a superb location and excellent if you are fit and well and don't have a car with you. We initially stayed here last summer and had such a...More

Thank janeyShropshire
Response from HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert DockResponded 5 days ago

Dear Janey Shropshire, Thank you for writing about your stay with us. We would like to take your complaint as a matter of concern, and would very much appreciate if you can contact the hotel. A Guest Service Manger is available 24 hrs (08448 75...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Details
Price range
USD 82 - USD 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 82 - USD 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (400)
Room & Suite (302)
Dining (24)
Amenities (11)
Questions & Answers
Ask a question
pandmg
20 April 2018|
AnswerShow all 3 answers
Response from mick w | Reviewed this property |
Q parking is £11 a day with a discount voucher from hotel,hope this helps, Mick
1
Vote
davexvs
10 April 2018|
AnswerShow all 7 answers
Response from Cameraman1 | Reviewed this property |
Yes a ramp on the front door, then lifts on the left upto the 2nd floor for the reception.
0
Votes
davexvs
10 April 2018|
AnswerShow all 11 answers
Response from nottusa | Reviewed this property |
Yes two lifts
1
Vote
Room Tips
"avoid 2nd floor rooms as there is noise from creaking floorboards above"
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"Some rooms are a long walk away so if you have a problem walking, mention it."
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"Suggest if you have mobility issues you let staff know as we had quite a walk to our room."
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"Pay that bit more for a better room"
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