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Heywood House Hotel

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Heywood House Hotel
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1,386 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
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Lagos, Portugal
Reviewed today NEWvia mobile

Firstly the good points, the hotel is in a excellent location, close to shops, bars and restaurants. The rooms are clean and overall the hotel is good value for money. Now the areas for improvement, the car park is a good 10 minute walk from the hotel, not ideal if you have heavy bags. The rooms are small, barely room...

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Helpful?
Thank foxtrot2013
Solihull
Reviewed yesterday NEW

Had a great overnight stay at the Heywood House Hotel. Were welcomed by a friendly member of staff when we checked in who gave us tips on what to see and do during our short stay. Stayed in room 213 on the 2nd floor which overlooked the road in front of the hotel and had a lovely window seat where...

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Thank nichop
Basildon, United Kingdom
Reviewed 1 week ago NEW

Room was pokey, very noisy with traffic under my window from 6.20am, and the WiFi was difficult to log in to. There was no water in the room, no milk for my morning cuppa, no restaurant on site |(it was a very good cocktail restaurant/bar adjoining). The shower was great though, but a tip, either undo the complimentary toiletries before...

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Helpful?
Thank Kevin H
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear Kevin H, thank you for your feedback on your recent stay with us. Heywood House is a boutique hotel that offers unique rooms in shape, sizes and proportions. These rooms offer something different to each of our guests and we encourage guests to inform us prior to arrival if they have specific requirements. We also offer a welcome tray...

Stafford, United Kingdom
Reviewed 1 week ago

Great location in the heart of Liverpool. The room was lovely with a double shower. The staff were really helpful booking taxis for us. An added bonus of staying at this hotel was having 20% off at a local restaurant. Definitely will be back for another visit.

Review collected in partnership with this hotel
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Helpful?
Thank Rebecca H
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear Rebecca H, thank you for your positive scores and review. I am pleased that you found our location ideal and your allocated room to your liking. I am also pleased you received customer service that was up to standard. We look forward to welcoming you back soon. Kind Regards, James

Coventry, United Kingdom
Reviewed 1 week ago

Recently stayed on a Friday night in the executive suite. The hotel room was lovely and modern, comfortable beds with extra pillows, big bathroom with a very good shower , tea and coffee facilities in the room and also an iron and ironing board. The staff were very accommodating and polite. I have read on some other reviews about noise....

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Helpful?
Thank BRKR37
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear BRKR37, thank you for your positive and detailed review on your recent stay with us at Heywood House. I am pleased that all aspects of your stay were enjoyed with us, so much so that we can expect your return. Contact our 24 hour reception team who will be happy to assist with any queries as a returning guest....

Liverpool, United Kingdom
Reviewed 1 week ago

We have stayed here a few times before and it has never failed to deliver a first class service. The rooms and facilities are great and the staff extremely helpful and pleasant, It is in a great situation near the Pierhead and Liverpool 1. Would recommend it.

Review collected in partnership with this hotel
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Helpful?
Thank Jobo G
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear Jobo G, thank you for your great scores, comments and recommendation. It was a pleasure to accommodate you both once again and I am delighted that we have provided a consistent level of service for you. We look forward to welcoming you back for all of your future stays. Kind Regards, James

Reviewed 1 week ago

1 night stay. Check in was nice and smooth friendly reception staff. Also money off voucher for parking. Room was on the 3rd floor in the front of the house nice comfort decor was good bathroom quite small but does the job. Complimentary tea coffee and toiletries. We also had a bottle of wine in the room on arrival and...

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Helpful?
Thank Stephenlambert53
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear Stephenlambert53, thank you for your positive review on your recent stay with us at Heywood House. I am delighted that all aspects of your stay with us were enjoyed so much that you would consider staying with us in the future. Please contact our 24 hour reception team with any reservation inquiries you may have. Kind Regards, Sarah General...

Sheffield, United Kingdom
Reviewed 2 weeks ago

Hotel excellently positioned for riverfront, museums pubs, restaurants & shops. Warm welcome, and staff very pleasant and helpful throughout. Secure Car parking approx 500 metres away at a daily cost of £10 (after 40% discount provided by hotel. Room immaculately clean and delightfully fitted out. Only downside was an intermittent humming noise from what sounded like an external exhaust fan...

Review collected in partnership with this hotel
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1Thank paul186364
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear paul186364, thank you for your time to write the review. I am pleased that you found the location ideal for yourself and our staff very welcoming. It is worth staying with us not only for the rooms but for the parking as well. Only £10-11 for 24 hours - I will not be wrong saying that is one of...

Ramot Menashe, Israel
Reviewed 2 weeks ago

I came to Liverpool for one night for a football game. I read a recommendation on the property. The integration process works reception greeted us kindly and helped us a lot especially about parking. High level of service. Courteous service. clean room. highly recommend.

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2Thank בני ר
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear בני ר, thank you for review on your recent stay. I am pleased that receptionist was helpful. We are very happy that you managed to be on time at the Anfield tour! We are always doing our best to give professional treatment to every single guest therefore thank you for the appreciation of our staff and hotel's facilities. We...

London, United Kingdom
Reviewed 3 weeks ago

Fantastic night in the hotel whilst visiting from LONDON. Spotlessly clean, totally chic and modern with everything you need on your doorstep. Reception staff were friendly and helpful. I would definitely stay here again.

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Helpful?
2Thank Tracey C
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear Tracey C, thank you! I am extremely pleased that you found our place and location ideal in Liverpool. Especially coming from London - city with so many great hotels! Our staff genuinely enjoy their job and they are always happy to help. I hope we can greet you at Heywood House again for another fantastic night! Kind Regards, Sarah...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $76 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#5 Business Hotel in Liverpool
#8 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask when you check in not to be at the back”
 of 5 bubbles D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
 of 5 bubbles TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
 of 5 bubbles Zzzzing281, 24 Jan 2017 | Read review
“If you would like a balcony ask for room 307 or I think the room next door was 308”
 of 5 bubbles Caffy30, 7 Jan 2017 | Read review
“we had a room on the 3 rd floor, a little noisy with either air condition unit outside”
 of 5 bubbles gfitzgibb0n, 4 Jan 2017 | Read review
5 of 5