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Hilton Liverpool City Centre

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Hilton Liverpool City Centre
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2,586 Reviews from our TripAdvisor Community

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Showing 2,520: English reviews
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Reviewed 2 days ago NEWvia mobile

The situation of this hotel is ideal for those who want to experience the high spots of Liverpool. Within walking distance are the major museums and shopping for teenage grand daughters was on the doorstep. The staff could not have been more helpful, full marks!

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Helpful?
Thank John C
Saltash, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017 via mobile

My husband and I stayed for two nights over New Year, combining it with one of Liverpool Football Club's Hospitality Packages. Parking was easy in the Liverpool One underground car park and we were given a very warm welcome by the reception staff. Whilst I was checking in my husband enjoyed looking at all the photos and football memorabilia in...

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Helpful?
2Thank cornwalliz
About Hotel's Favourite Review
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear cornwalliz, Thank you for visiting the Hilton Liverpool City Centre and for leaving a comment regarding your recent experience. It was a pleasure for me to learn, that overall you enjoyed your stay with us and that you remained highly satisfied with our services and facilities. Thank you very much for praising our team members. We will definitely share...

Liverpool, United Kingdom
Reviewed 2 days ago NEW

Slow service a the bar, drinks were terrible when they turned up. Food for the big 70th birthday bash was terrible. The service at the actual event was good, and the waitresses were very friendly and the location is good

Review collected in partnership with Hilton Hotels & Resorts
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Thank 188josha
Liverpool, United Kingdom
Reviewed 2 days ago NEW

Stayed over as we were attending a friends birthday party at the hotel and thought we would make a special occasion more special! A lovely hotel more modern than other hiltons I have stayed at. Location is excellent right in city centre and walking distance of the Albert Dock. Staff were very professional and very polite. Room was very comfortable....

Review collected in partnership with Hilton Hotels & Resorts
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Thank Suzanne L
Davenport, Florida
Reviewed 2 days ago NEW

Perhaps the most memorable feature of a visit to the Hilton Liverpool City Centre is the warmth of the welcome and the accommodating hotel staff. It's a great location: next to a bus station and a short taxi ride from the main train station. Some of Liverpool's main shopping and restaurant scene is on the doorstep. A walk of just...

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Thank frankinthesun
Perth, Australia
Reviewed 3 days ago NEW

We always enjoy returning to the Hilton in Liverpool. The staff are great, nothing is too much trouble. The location is excellent, a stroll to restaurants, bars and shopping. The hotel is well maintained and the room was very clean, comfortable and well serviced. We're looking forward to our next trip to Liverpool and we will definitely be staying at...

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Thank GHSE2014
Whiston, United Kingdom
Reviewed 3 days ago NEWvia mobile

We visited here today and had a fantastic experience. The food was great but the service was outstanding from speaking to Nicky who booked us in and Chloe who was our waitress - nothing was too much trouble. Chloe was a real credit to the hotel. We had 4 generations and celebrating a birthday and baby shower - she really...

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Thank lamiao19
Reviewed 3 days ago NEWvia mobile

Beautiful hotel. Ideal location as we had a meal booked on the docks which was a few minutes walk. Beds are extremely comfy. The only issue was that the staff seemed very robotic and not sincere. I suppose it comes with the chain hotel mentality. Breakfast was very good but labelling needs to be better. Partner has a nut allergy...

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Thank Charlotte S
Cheltenham, United Kingdom
Reviewed 3 days ago NEW

Can't knock the Hilton Liverpool One.....but my deluxe room was tired. The shower didn't work properly, the tiles were chipped, etc. Breakfast was decidedly average considering the price (even with my discount) but like I said you absolutely can't beat the location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank J1446XYsimons
Norwich, United Kingdom
Reviewed 4 days ago NEW

This hotel was well placed for visiting Liverpool but I was at a course in Manchester! Good old work. The room was nice and all as you would expect but the food was so expensive and unless it is exceptional food I really begrudge paying through the nose for a burger and chips, Hilton or not.

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Thank Georgina W

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $142 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity and Priceline so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
26 questions
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Wrexham County, United Kingdom
Ebbw Vale
Alsager
Murfreesboro, Tennessee

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Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side rooms face a small park. That would be my choice.”
 of 5 bubbles frankinthesun, 20 Feb 2017 | Read review
“West corner rooms look out onto the waterfront and are more spacious if you would like a little extra room”
 of 5 bubbles GHSE2014, 19 Feb 2017 | Read review
“we had an executive room on the 6th floor, no internal or external noises”
 of 5 bubbles susanhI4822MM, 13 Feb 2017 | Read review
“High up for quietness”
 of 5 bubbles Trapezequeen, 13 Feb 2017 | Read review
“Some rooms would have views of the bus station, so avoid these, ask for a park view or water view.”
 of 5 bubbles snaddlepuss, 31 Jan 2017 | Read review
5 of 5