We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Liverpool City Centre

Expedia.comUSD 240*
View Deal
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 272*
USD 240*
USD 251*
USD 272*
USD 240*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Hilton Liverpool City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,679 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,612: English reviews
Start your review of Hilton Liverpool City Centre
 Click to rate
Harrogate, England, United Kingdom
Reviewed yesterday NEWvia mobile

My partner and I decided to have a cheeky weekend away in Liverpool.We wanted to see all the culture but also sample the lively "Mathew" street.This hotel is perfect.The staff were friendly and the hotel clean and tidy.The room was spacious enough and we'll laid out. Iv marked it down for two reasons At breakfast we were sat on a...

 Report
Helpful?
Thank Dale P
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We stayed here on probably one of the busiest weekends in the Liverpool calendar. The Derby game and the Liverpool half marathon. This bumped the price up significantly but as we were attending a wedding in the nearby Crowne Plaza the Hilton was within easy walking distance. From our arrival in the QParks car park at John Lewis the hotel...

 Report
Helpful?
2Thank Andrew B
About Hotel's Favourite Review
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Andrew B, Firstly, thank you for visiting Hilton Liverpool City Centre and giving us a fantastic five star review. I am delighted you had a phenomenal experience with all staff you encountered, particularly our Reception Team. They really do aspire to deliver excellent customer service throughout to make your stay even more enjoyable. I will look forward to circulating...

Birmingham, United Kingdom
Reviewed 2 days ago NEW

I stayed in an executive king suite and I loved it! After having a bad experience at a different hotel, I came to stay here. The bed was massive and honestly, the housekeepers are lucky I got up. The bathroom was fantastic and had plenty of complimentary soaps and shampoo. Even the free breakfast the next morning was worth getting...

 Report
Helpful?
1Thank johndavies1983
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear johndavies1983, Firstly thank you for visiting Hilton Liverpool City Centre and for taking the time to give us a glowing five star review of your recent stay. It was a pleasure for me to learn that you seemingly enjoyed all aspects of our hotel, and found our comfortable beds and buffet breakfast to be a particular high point. We...

East Tilbury, United Kingdom
Reviewed 2 days ago NEW

I enjoyed my stay and this was down to the receptionist that dealt with me and I have already given my supporting statement earlier during this survey It was a delightful experience and one I would like to explore again in the not too distant future

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank johnfW2108GB
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear johnfW2108GB, Firstly thank you for taking the time to review your recent stay with us and award us a fantastic five stars! It was a pleasure for me to learn that we exceeded all of your expectations. It fills me with great pride learning that all staff you encountered were both friendly and courteous, especially our front office team,...

Dublin
Reviewed 2 days ago NEW

This hotel is located in the heart of Liverpool, adjacent to the Liverpool 1 shopping area. It is just across the road from the Echo arena and Albert Dock/Pier Head too. Fantastic location for shopping and nightlife. Bus station round the corner, literally. Food and staff at the hotel were fantastic, even though they were very busy with a large...

 Report
Helpful?
Thank aabarnes1
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear aabarnes1, Firstly thank you for visiting the Hilton Liverpool City Centre and taking the time to give us a fantastic five star review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel and in particular found the hotel to be a perfect central location, with a short walk...

Bury St Edmunds, United Kingdom
Reviewed 3 days ago NEW

Just not quite the standard we expect. i.e. no coat hooks in room at all but plenty space to put them - very limited space to hang clothes and no draws for socks/pants etc. no towel rail in bathroom, or soap dish, sinks placed up high, no biscuits, large fridge but not able to use to place milk in etc...

 Report
Helpful?
Thank Paul P
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Paul P, I am very sorry to learn that you did not have a good experience with us recently. I can assure you we take pride in delivering a high standard of service to all of our guests and I am deeply sorry that your felt we fell short on this occasion. I would hope that you will trust...

Reviewed 5 days ago NEW

Excellent spacious rooms with great views. Lovely conference rooms and serves good food. Located near to massive shopping malls. Overall a great experience. All the staff was very friendly and accommodating.

 Report
Helpful?
Thank Geethika B
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Geethika B, Firstly thank you for visiting the Hilton Liverpool City Centre and taking the time to give us an amazing five star review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel and in particular found our fantastic conference facilities and perfect central location to be a...

Aberdeen, United Kingdom
Reviewed 6 days ago NEW

From the minute we arrived to the minute we checked out we were well looked after by excellent staff members. We were upgraded to a preferred room (corner suite) on the 6th floor of the hotel, which was lovely. Hotel location fantastic near to shopping and tourist attractions and eating establishments. Manned Car park Liverpool 1 is light, spacious, clean...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank M J
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear M J, Thank you for taking the time to review your recent stay and awarding us a fantastic five stars. We certainly take pride in delivering excellent customer service, and it fills me with tremendous pride learning that all of the staff, you encountered upheld the Hilton values and went above and beyond to make your stay memorable, particularly...

Chester, United Kingdom
Reviewed 1 week ago via mobile

I received a voucher for afternoon tea for two by the waterfront as a gift. Firstly, the Hilton is not on the river, it's set back and the only view to be had is of people walking in and out of Liverpool one. I have had a few afternoon tea experiences and this sadly ranks as the worst. The sandwiches...

 Report
Helpful?
Thank ekprice
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear ekprice, I am very sorry to learn that you did not have a good experience with us recently. I can assure you we take pride in delivering a high standard of service to all of our guests and I am deeply sorry that your felt we fell short on this occasion. I would hope that you will trust that...

Reviewed 1 week ago

Superbly situated close to the docks and city centre. Large rooms and beds were very comfortable. On the negative side, Safe locker was out of order and couldnt be fixed since maintenance staff didnt work on weekends. Executive lounge breakfast was cold (bacon, eggs, sausages etc) at 9am, we were the only one in the lounge and no staff was...

 Report
Helpful?
Thank Mikael S
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Mikael S, Firstly thank you for visiting Hilton Liverpool City Centre and for taking the time to give us a positive review of your recent stay. It was a pleasure for me to learn that you seemingly enjoyed all aspects of our hotel, and in particular found our comfortable beds and buffet breakfast to be a particular high point....

589 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (513)
Viewed
Room/Suite (94)
Viewed
Bathroom (28)
Viewed
Hotel & Grounds (43)
Viewed
View from Room (53)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (282)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (76)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (36)
Viewed
Bathroom (2)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (8)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Liverpool hotels
Central Liverpool
DoubleTree by Hilton Hotel Liverpool
Show Prices
Show Prices
Show Prices
Jurys Inn Liverpool
#23 of 99 in Liverpool
1,353 reviews
Pullman Liverpool
#6 of 99 in Liverpool
925 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $144 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Agoda, Priceline, Hotels.com, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#16 Business Hotel in Liverpool
#26 Romantic Hotel in Liverpool
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
29 questions
Ask a question
Wrexham County, United Kingdom
Ebbw Vale
Alsager

See all questions (29)

Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book through their website”
johndavies1983, 25 Apr 2017 | Read review
“Room facing the docks gives u excellent views, especially with big windows.”
102mikaels, 20 Apr 2017 | Read review
“if not disabled then ask for a unadapted room”
McHugh1962, 10 Apr 2017 | Read review
“If you want a vandalised and dirty room - pick any.”
  • Not sure what this was - but it was not pretty...
  • Not very secure!
  • Not a good shower either - which was not good after running a half marathon.
oloren1988, 2 Apr 2017 | Read review
“Hotel picked our room 203 .”
ReddragonWrexham, 1 Apr 2017 | Read review
5 of 5
Expedia.com
USD 240* /night
View Deal
Booking.comUSD 251
Orbitz.comUSD 240
TripAdvisorUSD 240
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates