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Novotel Liverpool

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Novotel Liverpool
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2,185 Reviews from our TripAdvisor Community

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Showing 1,937: English reviews
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Taunton
Reviewed today NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank verityu395
Cumbria
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

A modern hotel in a great location for Liverpool one etc. We found all the staff to be very polite and friendly, from check in to departure. A great breakfast choice and a lovely dining/bar area too. Parking at Q parking was just accross the road and reasonably priced if you get the discount ticket from reception (£10:50 for 24...

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2Thank shandyshane
About Hotel's Favourite Review
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

dEAR shandyshane, Thank you kindly for reviewing us at Novotel Liverpool. I was delighted you had a wonderful experience with us on your recent stay. Our breakfast choice here at Novotel is second to none and caters for all, I have passed on your feedback to the relevant departments and congratulated them on there efforts during your time with us....

Douglas, Isle of Man
Reviewed yesterday NEWvia mobile

Highly recommend this hotel, staff couldn't do enough for you, very stylish inside and the breakfast was fresh and yummy. Great location- two minutes from the docks and Liverpool One. Prices were reasonable too.

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Thank MarieF79
Liverpool, United Kingdom
Reviewed yesterday NEW

I stayed with my girlfriend in this hotel for the one night. It was a high-floored room overlooking the city. The city from that view wasn’t very appealing but at least it wasn’t blocked by a large building. It is literally located in the city centre and about 5 minutes to Liverpool One. There are a lot of restaurants around...

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Thank kindred93
Huddersfield, United Kingdom
Reviewed 2 days ago NEW

This was a spontaneous booking at short notice, the overnight stay was really enjoyable and the staff were really helpful and efficient, would definitely stay there again. The hotel is in a great location and central to most locations.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dave C
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Dave C, Thank you kindly for taking the time to review us at Novotel Liverpool. I was delighted you had a great experience. I would like to welcome you back to us in the not to distant future, and thank you for choosing Novotel Liverpool. Warmest Wishes, Liam Bellew Reception Manager

County Donegal, Ireland
Reviewed 2 days ago NEW

Had a lovely experience at the Novotel last weekend rooms were clean and modern,heard no noise from hallway.very good breakfast will definitely be staying again if I go to Liverpool. Very central hotel to the docks, shopping and bars.bus stop to airport is 100 yards up from hotel which was very good

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Helpful?
Thank joseph463
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear joseph463, I would like to thank you for your wonderful review of us at Novotel Liverpool. I was thrilled to see you had a great experience. I have shared your excellent review with all teams involved in your stay and congratulated them on there efforts, we would love to welcome you back to us in the not to distant...

Bangor, United Kingdom
Reviewed 3 days ago NEW

Stayed at the Novotel for 2 nights 17th & 18th March, could not fault this Hotel, spacious rooms, quiet on the 10th floor and clean and tidy. Recommend this hotel as it is in a central location, close to Liverpool one and also other amenities, would defenatley use this hotel next time in Liverpool

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Helpful?
Thank Carys O
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Carys O, Thank you for taking the time to review us at Novotel Liverpool. I was disappointed to see that we only scored a 3/5 Seeing your positive comments regarding your stay I would like to discuss this matter with you. If you could be so kind in contacting me directly on 0151 702 5100 I personally look forward...

Chesterfield, England, United Kingdom
Reviewed 3 days ago NEW

Stayed for one night over a weekend for a joint family 50th / 18th celebration [party of 9]. Whilst we didn't have an awful time - I have to comment that whilst the public facilities of the hotel were lovely [bar / lounge area], the bedrooms felt drab and dated. Myself and my partner stayed in an exec room and...

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Helpful?
Thank Mike E
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Mike E, Thank you for taking the time to review us at Novotel Liverpool. I was disappointed to see that we wasn't given the opportunity. We strive to deliver a service like no other and for us to provide you with a feel at home service, given the nature of this matter I would like to discuss this further...

Oxfordshire, United Kingdom
Reviewed 5 days ago NEW

We booked one night's stay at the novotel, the room was very nice with extra large bathroom.We had a twin room but the beds were on the small side and very hard,so hard in fact that my back really hurt the next day.We found the location spot on for shopping and sightseeing.

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Helpful?
Thank 306lyne
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear 306lyne, Thank you for taking the time to leave your review with us at Novotel Liverpool. I was thrilled to see you had a great experience with us on your recent stay. We endeavour to meet all our guests needs from the moment of arrival to the time of departure. I personally would like to welcome you back to...

Reviewed 6 days ago NEWvia mobile

Recently stayed at Novotel and we are regular guests in term times and chrostmas holidays. What really stood out to me was the attentive staff and quality of service we where given. We arrived early and room was available to us, Doris was fantastic dealing with our needs. What really stood out was Liam and his attention to detail and...

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Helpful?
Thank hinksdot
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear hinksdot, Wow!!! Thank you for your wonderful review of us at Novotel Liverpool, I was thrilled and delighted to see how much you enjoyed your experience with us on your recent stay. We massively thrive off all our feedback and we appreciate that you can help us improve our services. I have congratulated Dora and I personally would like...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ropewalks Food And Drink Lounge
Ropewalks Food And Drink Lounge
Cuisines: International, British, American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Novotel Liverpool

Address: Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $106 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#4 Green Hotel in Liverpool
#15 Business Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Liverpool staff and other travellers.
28 questions
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Questions? Get answers from Novotel Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one that isn't the temperature of a sauna”
 of 5 bubbles MikeE370, 20 Mar 2017 | Read review
“Although the hotel is in the middle of town,we found it very quite.We were on the 5th floor.”
 of 5 bubbles 306lyne, 18 Mar 2017 | Read review
“We asked for a quiet room and it was”
 of 5 bubbles kathrynhhhhh, 14 Mar 2017 | Read review
“Ask for a high floor at the back of the hotel, It's quieter and you get a great view of both cathedrals”
 of 5 bubbles Veteran_traveller041, 11 Mar 2017 | Read review
“7th floor seemed quiet”
 of 5 bubbles benjaminc512, 15 Feb 2017 | Read review
5 of 5