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Customer service = atrocious. Emails ignored, phone rings off the hook, no windows & dim lighting, leaky toilet, smelly drains, no towels given until 24 hours later (10 between 20), broken mirror (which resulted in a boo boo), trap door in the bedroom ceiling which...More
Great location in the centre of Liverpool, in the middle of everything so easy to access. All staff I came across were so friendly and helpful - one of the best things about the hotel. Rooms are very clean and modern. Overall great experience.
So we stayed here for a friends hen weekend!! We stayed at the New York penthouse!! Well more like a prison!!!
Sharing showers which are piping hot
Door women who lets in anyone and tells you her life story!!
Barely any windows
Hen Do weekend with x15 girls, we stayed in the New York apartments which were on Bold Street.
Met the lady at the apartments to check in, she showed us round and showed us how the entertainment system worked.
Enough bedding and towels for all...More
We stayed at the vault on bold street it cost 3600 for 22 of us for two nights then we were asked for a retunable deposit of 600 pounds which there was no mention when we booked the vault. The pictures on the website are...More
USD 67 - USD 133 (Based on Average Rates for a Standard Room)
Number of rooms
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Personally I'd take my own after my experience. I'd also take a mirror with a light on, the girls eho stayed there, wete complaining it was so dark that they couldn't see to put make up on! Hope this has been some help xx
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"Would probably stay at the Hotel next time and not apartments."