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Base Serviced Apartments Duke Street

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Base Serviced Apartments Duke Street
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349 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Jersey, United Kingdom
Reviewed yesterday NEW

great location, quite area lovely restaurants in the court yard. Very clean and comfortable apartment had every thing that you would need. Wfi needs to get sorted in the apartment we were in, hit or miss with it.

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1Thank 553debbie
Chester, United Kingdom
Reviewed 4 days ago NEW

We booked an apartment here for Friday 2nd of December, we had travelled to Liverpool that day and had planned to check in later that evening. The person who had booked the apartment was then advised to cancel her booking as this was an over 25 hotel, at 5pm that day.... This wasn't stated when we originally booked nor could...

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Helpful?
Thank KBCG123
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear KBCG123, Firstly, we are sorry that we had to decline your booking with BASE Serviced Apartments. While we do agree that the timing was rather unfortunate, we must stress that we have a clear over 25 policy which is displayed on Booking.com, to which we have copied below for your reference: “The property has an over-25 years policy and...

Reviewed 6 days ago NEWvia mobile

Location brilliant right in the centre and just round the corner from bars, clubs and shops. The apartment is beautiful with great views of the city centre from the terrace. Well kitted out, and very comfortable. No lift and the stairs to the 5th floor are hard work but well worth the climb !

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Helpful?
Thank Misty2847
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear Mistry2847, Thank you for your review. We are delighted to hear that you left with a positive opinion of our penthouse serviced apartment in Sir Thomas Street. It would be a pleasure to host you again, should you return to Liverpool. Kind regards, The BASE Team

Cardiff, United Kingdom
Reviewed 6 days ago NEW

Excellent location for a weekend stay in Liverpool, in walking distance of everything we wanted to do. Spotlessly clean, well-appointed apartment. Only criticism would be lack of space and storage in the second bedroom. Only item we missed in the kitchen was a teapot!

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Helpful?
Thank ProseccoGirl63
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear ProseccoGirl63, Thank you for your review. We are glad to hear that you approved of our apartment and found the city centre location to be convenient for your trip to Liverpool. Perhaps we can look into seeing what improvements can be made with regards to storage? (as well as potentially including a teapot as available upon request). Please keep...

Walsall, United Kingdom
Reviewed 1 week ago

I found myself last min needing to book 3 days in Liverpool but needed a 10pm Sunday night check this proved not easy to get at all. Base was happy to do this for me so i booked upon reading the reviews i was really worried about my stay. I will even admit i left this review until after my...

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Helpful?
Thank nik72kiss
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear nik72kiss, Thank you for your feedback. We are happy that BASE was able to exceed your expectations and that we helped provide you with a pleasant stay in Liverpool. It's great to hear that you found our staff to be accommodating during your time with us and that you approved of our serviced apartments. We are delighted that you...

Cheltenham, United Kingdom
Reviewed 2 weeks ago

The Duke Street apartment was very clean and well equipped. It was a short walk to the centre of Liverpool, near the cathedrals and the interesting dockside area. The staff were very pleasant and efficient. A perfect alternative to a hotel when staying in Liverpool.

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Helpful?
Thank GordonHeather
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear GordonHeather, Thank you for your review. We are delighted to hear that you had a positive experience with BASE. It's great that you found everything about your stay to your liking, particularly the service our staff provided during your time with us. Please keep BASE in mind should you decide to visit Liverpool again, we would be delighted to...

Preston, England, United Kingdom
Reviewed 3 weeks ago

We arrived at the apartments, had book car parking - as my wife is the driver -the entry/exit is very limited and my wife found it very nerve racking - but the apartment was great, clean/tidy plenty of room. When we had been to see Simply Red, went to bed and found them extremely low and the matrass could do...

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1Thank Tim S
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Hi Tim S, Thank you for your feedback. We are glad that you found the apartment to your liking. Regarding the beds, we are sorry to hear that you did not find these to be comfortable. Please be assured that we intend to look into this further and see what improvements can be made. We also acknowledge that the underground...

Tipperary, Ireland
Reviewed 3 weeks ago via mobile

Stayed in Cumberland street apartment. Location was central to visit Liverpool one and Matthew street, the street itself is a little tired and grubby looking. The apartment was clean and had everything in it we needed. It's a basic apartment so it's ideal if you can get it for a reasonable price which luckily we did. The only negative I...

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Helpful?
Thank Jft96ire
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear Jft96ire, Thank you for your feedback. We are glad that you found the apartment to be convenient for your trip to Liverpool. While we acknowledge that the area surrounding our Cumberland Street properties is not the most picturesque to be found in the city, we do advertise online that check in is done at our Duke Street offices. Should...

Reviewed 3 weeks ago via mobile

Working for 18 weeks in Liverpool and came across these apartments ,ideal location,5 minute walk into town,plenty of bars and restaurants , apartments always very clean ,staff very helpful,receptionists brilliant,always greeted with a smile 😊

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Helpful?
Thank tiny12872
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear tiny12872, Thank you for your feedback. We are very happy to hear that you had an enjoyable experience with Base. It's great that you found our apartment to be conveniently located and especially that you left with a positive opinion of our reception staff. We would be delighted to welcome you back should you return to Liverpool. Kind regards,...

Leicester, United Kingdom
Reviewed 3 weeks ago via mobile

This place is a complete joke. Having read reviews I like to make my own mind up. I stayed this week and have to say the staff are rude and make you feel like you are lying. I raised an issue and then told on departure that I didn't even make a complaint. Would advise to stay away from this...

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2Thank lcfcdave23
BaseApartments, Public Relations Manager at Base Serviced Apartments Duke Street, responded to this review

Dear lcfcdave23, We are sorry to hear that you feel this way. Should there be any particular issues you wish to inform us about further, please do not hesitate to contact us directly. We will be more than happy to discuss any issues with you. Once again we can only offer our sincerest apologies that your stay with BASE was...

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Amenities

Room types
  • Kitchenette
  • Non-Smoking Rooms
Official Description (provided by the hotel)
In the vibrant Ropewalks district of Liverpool City Center Hudson Gardens is a modern residential apartment block suitable for all – couples, families or business guests. We offer a number of serviced apartments in this block, each contains one, two or three double-bedrooms, and some of the apartments have the facility of a sofa-bed to accommodate extra people. All of our 20 apartments are fully-furnished and decorated to have that home-from-home feel about them that everyone wants when they are travelling. Each apartment has an open-plan living and kitchen area where you can cook, eat and relax on the sofa in front of the television; whilst the bathroom and en-suite come with towels provided, along with complementary toiletries. If you want to treat yourself to a meal, then you’ll find such a wide variety of restaurants within easy walking distance that you won’t have to go far to find one to suit your taste. Or if it’s a shopping trip you’re looking for then you’ll find the world-famous Liverpool ONE shopping centre is just a short walk away from the apartments, along with all the boutiques and high-street stores that have been based in Liverpool for years and years! The Cathedrals, Museums, Art Galleries and Theatres of Liverpool can all be found after a short walk, and Anfield and Goodison Park football grounds are just a short drive away. The Echo Arena is a short distance from the apartments, and plays host to sports, theatre and music events throughout the year, whilst nearby The Albert Dock is the home of The Beatles Story, The TATE Gallery, and other places of interest. If you are looking for good self-catered accommodation then look no further… BASE Serviced Apartments is the real alternative to hotel living! ... more   less 

Additional Information about Base Serviced Apartments Duke Street

Address: 136 Duke Street | 2 Hudson Gardens, Liverpool L1 5BB, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Kitchenette
Price Range: $94 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Base Serviced Apartments Duke Street 3*
Number of rooms: 20
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Also Known As:
Base Serviced Apartments Hudson - Gardens Hotel Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Base Serviced Apartments Duke Street staff and other travellers.
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Questions? Get answers from Base Serviced Apartments Duke Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views across the city from the lounge and balcony”
 of 5 bubbles GordonHeather, 20 Nov 2016 | Read review
“Ask for a room high up with a city view and balcony.”
 of 5 bubbles traceya978, 24 Oct 2016 | Read review
“ask for a view”
 of 5 bubbles kournikova, 11 Aug 2016 | Read review
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