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06/08/2017 07/08/2017
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    Mercure Leicester The Grand Hotel

    73 Granby Street, Leicester LE1 6ES, England
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 89*
    USD 89*
    USD 89*
    Traveller (137)
    Room & Suite (42)
    Dining (16)
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    Overview
    • Excellent21%
    • Very good34%
    • Average25%
    • Poor12%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Ramada Encore Leicester City Centre
    610 reviews
    #17 of 40 hotels in Leicester
     
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (856)
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    There are newer reviews for Mercure Leicester The Grand Hotel
    See the most recent reviews

    121 - 125 of 837 reviews

    Reviewed 8 December 2016

    I was curious about this hotel so during another stay in Leicester I have decided to try this one. It is all fashioned but ok'sh. I was not impressed with a view over inner yard but at least I was above the roof of conservatory...More

    Thank rikanika
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 12 December 2016

    Thank you for your constructive comments. I am sorry you were effected by the breakfast chef's illness, please do let us know when you next visit so that we can offer you a complimentary breakfast in view of this.

    Reviewed 4 December 2016

    I attended a Christmas Party & meal & the soup was cold. I had to ask twice for more bread rolls. I had the vegetarian main course which was nice but not very filling. More vegetables with it would have been good. The tart for...More

    Thank 588Paula
    Response from James C, Public Relations Manager at Mercure Leicester The Grand HotelResponded 5 December 2016

    Thank you for your review. We are sorry you felt your meal was cold and disappointed you did not relay this message to the events manager in your room. We have served over 1000 meals this weekend and no adverse comments on the night. On...More

    Reviewed 3 December 2016 via mobile

    Looks nice but pretty disappointing stay. The room was too dark to get ready in and only had one very badly placed mirror, my colleague woke up with a rash all over her body and didn't even get an apology, just a "it might be...More

    Thank julianoble
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 7 December 2016

    Firstly, l am sorry that you did not enjoy your stay or your breakfast with us. Secondly, l was sorry to read that your friend discovered a rash and hope they have fully recovered now but with respect we will not apologise until we are...More

    Reviewed 1 December 2016

    The hotel was very friendly and accomodating.The marketing manager Rob especially made us feel really welcome and we had quite a chat. I found it strange that the disabled toilet was on the 2nd floor as what would happen if the lift broke down or...More

    Thank Patricia S
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 4 December 2016

    Thank you for providing us with your feedback which will be shared with all the team. Firstly, all standards are in place should we have a power cut or lift malfunction. I am sorry and disappointed that you did not enjoy your meal in Marco's...More

    Reviewed 29 November 2016 via mobile

    Spending time in Leicester with friends and stayed in the Mercure despite some of the reviews. All I can say is that the hotel was more than satisfactory. The rooms were small but adequate - clean and nicely decorated. Very comfortable beds and not at...More

    Thank kevin m
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 30 November 2016

    Thank you so much for your very pleasant feedback, which all the team will be happy to read. We do hope we can welcome you back again in the near future when l am confident your next stay will be as pleasant as this one.

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    Details
    • Price range
    • USD 86 - USD 152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Leicester
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, TripOnline SA, Hotwire, Travelocity, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Mercure Leicester The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Leicestershire >
    • Leicester
    • Also Known As
    • Mercure Leicester Hotel Leicester ,
    • Ramada Leicester ,
    • Leicester Ramada ,
    • Mercure Leicester The Grand Hotel Leicestershire
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    Traveller (137)
    Room & Suite (42)
    Dining (16)
    Hotel & Grounds (111)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Curve Theatre
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    .30 km away
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    Ask a question
    Questions & Answers
    leandaljc
    4 August 2016|
    AnswerShow all 5 answers
    Response from guestwithstandards | Reviewed this property |
    Yes, there is a large Carpark - though not actually in the Hotel, but behind it - which I believe is shared with other local businesses. Exit from the Carpark is via ticket operated barriers out onto a back street roughly... More
    0
    Votes
    Room Tips
    "Book somewhere else."
    Read review
    "510 if you don't mind the climb: The lift only goes to the 4th floor."
    Read review
    "Ask for a quiet room away from the noisy extractor fan."
    Read review
    "Do not bother"
    Read review
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