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Mercure Leicester The Grand Hotel

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Traveller (214)
Room & Suite (52)
Traveller (214)
Room & Suite (52)
Dining (21)
Overview
73 Granby Street, Leicester LE1 6ES England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,018)
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1 - 5 of 995 reviews
Reviewed 3 days ago

Our first floor meeting room, the Cromwell, was spacious and comfortable, with natural light, and good AV facilities. Refreshments were provided in the room efficiently and on time, and staff were friendly and helpful. Surprisingly, the only toilets available were on the ground floor. The...More

Thank William R
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded yesterday

Dear William R, Thank you for your review. I'm pleased to hear that you find our meeting facilities suited to your needs and be assured that comments will be assed on to relevant departments. In regards to lunch, we only served what was agreed by...More

Reviewed 3 days ago via mobile

Stayed in this hotel on business and found that it had been refitted to a poor quality. It was quite a depressing environment to stay on business . Given the price of this hotel I think business travellers should be able to expect better

Thank Gfoxsteve
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded yesterday

Dear Gfoxsteve, Thank you for your feedback. I'm sorry to hear about your experience, please accept my sincere apologies. Please be assured that comments will be passed on to relevant departments to avoid future occurrence. Kind Regards

Reviewed 1 week ago

We've had a conference there last October. The conference rooms were spacious, the staff very helpful and friendly, and the food was excellent. We haven't booked any rooms to stay overnight so we can't possibly comment about the rooms, but as a conference venue it...More

1  Thank karpadoof
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 4 days ago

Dear karpadoof, Thank you for taking time to review your stay. I'm pleased to hear that you had a great time at Mercure The Grand. Be assured that your comments will be passed on to the team. We hope to welcome you back soon! Kind...More

Reviewed 1 week ago via mobile

After the ignorant waiter showed us to a table we looked at the choices.My partner chose the minestrone soup which was flavourless. He was the disappointed when his main (a burger) ended up over the table when it was being served. It was taken away...More

Thank ingram6453
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 1 week ago

Dear ingram6453, Thank you for taking time and trouble to post your review. I'm sorry to hear about your experience however food was served as per Marco Pierre White's specification. With all due respect accidents do happen but looking at your feedback restaurant team seems...More

Reviewed 1 week ago

Perhaps this is the worst hotel i have ever seen, and its not the right option to any one cares abut good quality and excellent services, the front desk team far away from being suitable for 2 stars hotel, rooms quality very poor and despite...More

1  Thank Raed T
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About
Description
Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious More celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
104
Price range
USD 81 - USD 171 (Based on Average Rates for a Standard Room)
Formerly known as
Mercure Leicester City Hotel
Also Known As
Mercure Leicester Hotel Leicester
,
Ramada Leicester
,
Leicester Ramada
,
Mercure Leicester The Grand Hotel Leicestershire
Location
United Kingdom > England > Leicestershire > Leicester
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
104
Price range
USD 81 - USD 171 (Based on Average Rates for a Standard Room)
Formerly known as
Mercure Leicester City Hotel
Also Known As
Mercure Leicester Hotel Leicester
,
Ramada Leicester
,
Leicester Ramada
,
Mercure Leicester The Grand Hotel Leicestershire
Location
United Kingdom > England > Leicestershire > Leicester
Photos
Traveller (214)
Room & Suite (52)
Dining (21)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
leandaljc
4 August 2016|
AnswerShow all 6 answers
Response from guestwithstandards | Reviewed this property |
The nearest Parking is behind the Hotel. It is, I believe, shared with other local businesses though the Hotel does have a limited space dedicated Parking right next to the Hotel rear entrance. Entry and Exit from the... More
0
Votes
rro74
5 May 2016|
Answer
Response from candyNorthampton | Reviewed this property |
11 pound but there’s a weatherspoons going up towards the station
0
Votes
Room Tips
"Go some where else"
TBone147
3 Oct. 2018
Read review
"Dont think privilage means you will be able to see in the mirror if you sit at the dressing table."
Travel823245
2 Oct. 2018
Read review
"My room overlooked the back."
judethepoet
30 Sep. 2018
Read review
"don't go their"
kerryk583
21 Aug. 2018
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