We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Leicester The Grand Hotel

Save
Traveller (182)
Room & Suite (55)
Dining (17)
You may also like
See all
Nearby Hotels
Overview
  • Excellent20%
  • Very good34%
  • Average25%
  • Poor12%
  • Terrible9%
Travellers talk about
“privilege room”(34 reviews)
“car park”(68 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 94.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Leicester hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "dee5586638594e5cabb72f94967c6b9f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":245425,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32454396],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":7,"year":2018},"checkout":{"day":9,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":94,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"dee5586638594e5cabb72f94967c6b9f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":94,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":94,"highestMetaPriceDisplay":-1,"hotelName":"Mercure Leicester The Grand Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRlZTU1ODY2Mzg1OTRlNWNhYmI3MmY5NDk2N2M2YjlmIiwiQUlLIjoiYWY4YmUxZTY2NWZkNDg2ZmE5ZDhlNzI1NjRkNjc0MmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/07/2018", "checkOut": "09/07/2018", "lowestPrice": "USD 94", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32454396":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (960)
Filter reviews
940 results
Traveller rating
196
292
240
118
94
Traveller type
Time of year
LanguageEnglish
More languages
196
292
240
118
94
Show reviews that mention
All reviewsprivilege roommarco's restaurantcar parkcity centregranby streetpublic areassaturday nightbreakfast stafflarge roombuffet styleone night stayrailway stationvictorianmakeovervenueiron
FilterEnglish
Updating list...
1 - 5 of 940 reviews
Reviewed 1 week ago via mobile

I was in this hotel twice in June for business and I didn't know the city. When you don't know the city, you always waste your time. But I asked to Jose the Spanish waiter of the hotel who always stay there. He recommended to...More

1  Thank Oliver a
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 6 days ago

Dear Oliver a, Thank you for taking time to review your recent stay. We are pleased to hear that Jose looked after you well. Please be assured that your feedback have been passed onto Jose who was very happy to hear your comments. We hope...More

Reviewed 1 week ago

I am trying to add some new detail or observation, but the other reviews capture this hotel. It is an old building in the city centre. The rooms (I have stayed twice, different room each time) are small and not contemporary in feel or look....More

Thank CatterD
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 1 week ago

Dear CatterD, Thank you for reviewing your recent stay at Mercure Leicester. We are 120 years old grade II listed building with décor to match. We are looking to refurb our guest bedrooms later on this year and I'd love you to come back and...More

Reviewed 1 week ago

Check in was made as soon as I arrived which was great as this was 2 hours early. The staff cannot be faulted, polite, professional and extremely efficient. I was in room 305 which had no air-con and was a little stuffy when I walked...More

Thank Peter F
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 1 week ago

Dear Peter F, Thank you for taking time to review your stay. I'm very happy to know that your stay was good overall. We are looking to refurb our guest bedrooms very soon and we would love you to come back and stay with us...More

Reviewed 3 weeks ago via mobile

We visited Leicester to attend a wedding of friends and used the excuse to explore the city by going up a day early The Restuarant is modern and smart looking easily accessible within walking distance of the train station which was how we travelled The...More

Thank Steve B
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 3 weeks ago

Dear Steve B, Thank you for taking time to review your recent stay at Mercure Leicester. I'm very pleased with the feedback regarding the team and breakfast. This is something we do work hard at and I am glad it was recognised. I hope to...More

Reviewed 4 weeks ago

This hotel raises expectations beyond its delivery. It is not Grand... it is alright. The name (and chain... I have stayed at other Mercure hotels and been impressed) raised my expectations then the reception, bar and lounge areas confirmed that, yes, this is a grand...More

Thank helensuz
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 3 weeks ago

Dear helensuz, Thank you for taking time to review your recent stay at Mercure Leicester. Please can you send me your reservation details to op.mercureleicester@jupiterhotels.co.uk so I can locate your booking and investigate before coming back to you with a reply. Kind Regards

View more reviews
Most Booked Properties in Leicester
See allSee all
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Breakfast Available
Things to do
Restaurant
Details
Price range
USD 90 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Leicester
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 90 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Leicester
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (182)
Room & Suite (55)
Dining (17)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
leandaljc
4 August 2016|
AnswerShow all 6 answers
Response from guestwithstandards | Reviewed this property |
The nearest Parking is behind the Hotel. It is, I believe, shared with other local businesses though the Hotel does have a limited space dedicated Parking right next to the Hotel rear entrance. Entry and Exit from the... More
0
Votes
rro74
5 May 2016|
Answer
Response from candyNorthampton | Reviewed this property |
11 pound but there’s a weatherspoons going up towards the station
0
Votes
Room Tips
"Ask not to be roadside."
Read review
"Rooms on the second floor seem to be more spacious, from what I've heard."
Read review
"Ask for a room nearer to the lift (when it’s working)."
Read review
"Heating is hit and miss and there's no aircon."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing