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24/12/2017 25/12/2017
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    The New Promenade Hotel

    229 Central Promenade, Blackpool FY1 5DL, England
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    24/12/2017 25/12/2017
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    Traveller (44)
    Room & Suite (30)
    Dining (2)
    Overview
    • Excellent53%
    • Very good21%
    • Average6%
    • Poor5%
    • Terrible15%
    Travellers talk about
    “toast” (22 reviews)
    “defo return” (4 reviews)
    “sea front” (17 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Rooms
    Family Rooms
    Bar/Lounge
    Restaurant
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (330)
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    1 - 5 of 330 reviews

    Reviewed 2 weeks ago via mobile

    This hotel is by far the best I have been here twice and each time the staff were amazing, made you feel so welcome asked if you needed anything amazing breakfast,can't recommend them enough defo make this my local hotel when we stay in Blackpool...More

    Thank Vicky H
    Response from Raouf E, General Manager at The New Promenade HotelResponded 2 weeks ago

    Thanks so very much for your wonderful review, it was great to see you again. We realy appreciate your kind comments and were so pleased you enjoyed your stay with us again, we very much look forward to welcoming you back again in the future,...More

    Reviewed 4 weeks ago

    The staff were brilliant Debbie & Beth were fantastic could not be more helpful,do anything for u ,not much for manager he seemed grumpy,not too helpful ,hotel ok but needs some work our room water in taps and shower cold radiator needed bleeding warm at...More

    Thank fredevans26
    Response from Raouf E, General Manager at The New Promenade HotelResponded 3 weeks ago

    Thank you for taking you time to leave us your review, we are very sorry you had a few issues with your room I can gaurantee you these problems Will be rectified. Again many thanks for leaving your review and we hope to see you...More

    Reviewed 31 October 2017

    The hotel itself was okay. Basic but clean. Breakfast was nice, although very small portions. Cleaning staff were lovely, but the owner was the most unhelpful person I've ever met. Wouldn't let us check in until all 12 in our group had arrived and wouldn't...More

    1  Thank Sam F
    Response from Raouf E, General Manager at The New Promenade HotelResponded 3 weeks ago

    Thank you for your review, as was explained to you when you booked to come and stay with us payment for all members of your party would need to be paid all at the same time to save confusion and distruption on both sides. This...More

    Reviewed 31 October 2017

    manager rude do very helpful he thinks he is Basil Fawlty out of faulty towers. Party of 12 coming from all over the country and at different times would not let us check in until every turned up , (had 3 rooms)all had to pay...More

    1  Thank Amanda G
    Response from Raouf E, General Manager at The New Promenade HotelResponded 3 weeks ago

    Thank you for your review, my response is the same as I have left for your friend who left the review " owner was awfull " , but thanks again for taking your time to leave the review All the best

    Reviewed 31 October 2017

    visited just over a week ago with family and loved it.Had not been for 30 years although we visit Blackpool 3 or 4 times a year-will defo return.Friendly,great breakfast and comfy rooms.Would love to visit in summer and sit with a few beers on the...More

    Thank dfiggins
    Response from Raouf E, General Manager at The New Promenade HotelResponded 2 November 2017

    Thank you very much for your great review, it is very kind of you for taking your time out to leave it, we realy do appreciate it. We very much look forward to welcoming you back to the new promenade hotel in the summer, untill...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • USD 61 - USD 111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, TripOnline SA and Booking.com so you can book your The New Promenade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Blackpool
    Add Photo Photos
    Traveller (44)
    Room & Suite (30)
    Dining (2)
    Hotel & Grounds (17)
    Bathroom (9)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Anneq S
    25 October 2017|
    Answer
    Response from Raouf E | Property representative |
    we are not pet friendly. Regards Raouf
    0
    Votes
    Sarahjane L
    6 July 2016|
    Answer
    Response from Raouf E | Property representative |
    Dear Sarah, Our wifi available in public areas and some rooms. Regards Raouf
    0
    Votes

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