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Grand Metropole Hotel

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3,448 Reviews from our TripAdvisor Community

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Showing 3,443: English reviews
Reviewed 23 June 2015

I've been to Blackpool many times overt the years and always wanted to stay here, and I recently had a one-night stop in Blackpool so took the opportunity to book. Rooms started at £25 for a basic single, but I paid £39 for a basic double, although I suspect that the cheaper rooms don't have sea views. That's a shame...

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4Thank Souwester147
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. We look forward to welcoming you back....

Walsall, United Kingdom
Reviewed 22 June 2015

We have recently spent a relaxing four night break at this lovely Hotel.I really cannot fault anything about it. The members of staff were all very welcoming,friendly and helpful. Everyone from housekeeping through to the restaurant and the front desk were great. There was also Entertainment each evening in The Ballroom.Really Enjoyable. Couple all this and the fact that the...

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1Thank roger l
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. It was nice to read that you...

wales
Reviewed 22 June 2015 via mobile

We recently stayed at this Hotel as part of a group celebrating a friends birthday. Having read the reviews we were dreading it, as quite well travelled people I have to say it s not the sort of place we would have voluntarily stayed in. However, it wasn't the quite as bad as expected, the staff were mainly helpful and...

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3Thank gmoggs
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager.

Reviewed 22 June 2015 via mobile

The hotel has lovely vintage features and is well presented. Old bar/cafe area with tempting happy hour prices help the welcome. Our room was first floor inner facing which whilst offered no view, ensured a much quieter stay considering the closeness of the bars. The room itself was well appointed, clean and we'll equipped. The breakfast was okay with English...

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Thank d m
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased that you liked the...

United Kingdom
Reviewed 21 June 2015

This hotel is the worst hotel i have ever been to in my life, the room was disgusting with black mould all over the ceiling the breakfast was cold and disgusting and the entertainment was non existance finished at 9pm on a saturday night. The best thing about it was leaving at 9-15am the following morning.

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4Thank Deborah H
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. http://www.tripadvisor.co.uk/ShowUserReviews-g186332-d489138-r278728511-Grand_Metropole_Hotel-Blackpool_Lancashire_England.html#

Rotherham, United Kingdom
Reviewed 21 June 2015

This hotel has recently had many rooms refurbished. We spent 5 days there booked through National Holidays and had a very enjoyable holiday. The room was large, spotlessly clean with excellent facilities. Food was very varied with a help yourself buffet and the staff pleasant and helpful at all times. Can't wait to return. Hopefully they will replace the old...

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Helpful?
Thank brico94
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was so pleased you found your...

essex
Reviewed 20 June 2015

we have visited this hotel now on several occasions,each time its lovely,staff are all friendly,especially RATCHELL on reception,nothing is too much trouble,she sets an example to all the other staff members,our room is always lovely (room 112) food is always plentiful and piping hot.cant wait until our next visit at easter 16. thanks all of you.

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1Thank johnswains
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I do get a lot of really...

Durham, United Kingdom
Reviewed 19 June 2015

This hotel made me feel as if I had gone back in time - it is so opulent , the gold and blue decor - huge gilt mirrors , the hotel is so regal (it may be a little tired) but hey we would not be able to afford to stay there if this were 20 years ago! The rooms...

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Thank Jean S
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased you enjoyed the experience....

Chester, United Kingdom
Reviewed 19 June 2015

Having read some of the recent reviews, we were a bit wary about staying here. However, we were pleasantly surprised. The staff were most welcoming and friendly, from the bar staff to the the reception staff, from management to the restaurant waiters and caterers, all could not do enough to make our stay pleasant. Our room, although on the first...

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Thank Gerry P
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased you liked the character...

Easington, United Kingdom
Reviewed 18 June 2015 via mobile

Many comments made by reviewers concerning the need for refurb and tired looking are true. I do however regard the cut price rates for rooms in a hotel that offers happy hour offers for drinks in two bars and free entertainment nightly as good value. I found the rooms we were in to be very clean, if dated, and the...

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Thank Al R
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was delighted to read that you...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more   less 

Additional Information about Grand Metropole Hotel

Address: Princess Parade, Blackpool FY1 1RQ, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: $54 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Metropole Hotel 3*
Number of rooms: 209
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Also Known As:
Grand Metropole Blackpool
Hotel Grand Metropole
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Questions & Answers

Here's what travellers have asked, with answers from Grand Metropole Hotel staff and other travellers.
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Questions? Get answers from Grand Metropole Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room lgo2 lovely big room”
 of 5 bubbles agnes187069, 26 Mar 2017 | Read review
“Our room was 231 on the second floor. No view but it was very quiet”
 of 5 bubbles hebdenwalker2016, 25 Mar 2017 | Read review
“Non smoking rooms sounded quieter when walking past and smelled a lot nicer too.”
 of 5 bubbles Joewers98, 23 Mar 2017 | Read review
“Do not book a any room”
 of 5 bubbles zoomy1, 22 Mar 2017 | Read review
“dont ask for a sea view, its draughty!”
 of 5 bubbles phils1969, 21 Mar 2017 | Read review
5 of 5