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i had the misfortune to stay here over the
May bank hoilday with a group of friends.the rooms are small, and suffer from a distinct lack of cleanliness overall, the breakfasts on offer were pretty good however if you exclude the pancakes..avoid!!, if im honest...More
Thank Alan W
Response from CanastaHotel, Owner at Canasta HotelResponded 3 weeks ago
Not sure I'm trusting this review. I cant find anyone staying with us on the May Bank Holiday with a surname beginning with "W". And definitely nobody from anywhere near Maidstone. Are you reviewing the right hotel?
The smaller double rooms are advertised as such....More
We visited the Canasta for our friend's 40th and had a great night. All the staff are lovely and Doug put karaoke on specially as we were staying in the hotel that evening. We had a great time and the bar was well stocked and...More
2 Thank Donna H
Response from CanastaHotel, Owner at Canasta HotelResponded 11 June 2017
Awww..thanks for your business Donna and the gang. Great bunch. It was a great night ....rolling in the deep. I don't get my tambourine out for just anybody, you know!
We booked with friends for 4 nights and were disappointed!
After paying for a superior room with sea views we found ourselves in a small room that was incredibly compact for 2 people, and irritatingly half the size of any of our friends rooms but...More
2 Thank sonia f
Response from CanastaHotel, Owner at Canasta HotelResponded 3 June 2017
I'm really sorry you were disappointed.
I'm sorry if your rooms wern't made up. Our staff only work until 2pm and we do need vacant access after 11am to do this. But a simple request for us to take care of this at any hour...More
Another great weekend break at the Canasta. As always, we were warmly welcomed by Doug, Mandy and Dan. The hotel was fully booked with a great crowd celebrating birthdays. We were entertained by some brilliant singers on the karaoke and Mandy amazed everyone with a...More
Have stayed at the Canasta many times over the last few years and Easter was just as good. I know that people like to go into detail about there visit and point out that this needs doing and that needs to be done , well...More
Response from CanastaHotel | Property representative |
There should be...but they do tend to go walkabouts (like towels). We do usually have one or two downstairs if the staff havn't noticed they are missing. But bring your own by all means just in case we havn't.