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The Imperial Hotel

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The Imperial Hotel
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2,947 Reviews from our TripAdvisor Community

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Showing 2,937: English reviews
York, England
Reviewed 2 August 2015

We spent three nights here at the end of July. We wanted a decent hotel and this appeared to be one of the best in central Blackpool. All the staff were very friendly and went out of their way to make sure you had what you needed. We had booked a twin room and were allocated one that was partially...

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Helpful?
1Thank pnhmrk
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear pnhmrk, Thank you for your feedback and I am pleased that overall, you did enjoy your stay with us at The Imperial Hotel, Blackpool. Your comments about the sink and the plug have been addressed with the Maintenance Team and this has now been resolved. We have found that soap dishes can be very unhygienic and the modern traveller...

Province of Malaga, Spain
Reviewed 1 August 2015

Lovely interior to this hotel. Unfortunately on the first night my husband had a very uncomfortable nights sleep, the mattress had one raised spring which stuck in his hip all night. The next morning my husband was asked by the housekeeper if everything was OK with our room. He explained the problem and within 20 minutes two guys turned up...

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2Thank Louise W
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Louise W, It is fantastic to read that the team quickly and professionally replaced the mattress and I completely agree with their philosophy of ‘we don’t know if no-one tells us’. The issue with the WIFI was an isolated incident and full coverage has now been restored thanks to the handy technicians! I do hope that you will return...

Chester, United Kingdom
Reviewed 31 July 2015 via mobile

Was great one of the best hotels I've been location wise was fabulous to not to far to walk, had a spar and swimming pool I deffo got use of the pool was open till 9pm at night to go for a swim the rooms were clean and very Victorian I loved my stay there and felt very welcomed 👑

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3Thank shanprincess
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear shanprincess, Thank you for the great review and for the 5 stars! I am so pleased that you enjoyed your stay with us at The Imperial Hotel, Blackpool and that every member of the team made you feel very welcome. As you mentioned; we are very fortunate to be located only a stones-throw away from all that Blackpool has...

Manchester, United Kingdom
Reviewed 31 July 2015 via mobile

Have stayed in this hotel many times and every time we come to Blackpool. The hotel is beautiful on the outside and inside. The staff are always welcoming and will do there best to help you out with whatever you want. The bar is great I'd recommend the mayflower spirit cocktail. Breakfast is a must with a wide range of...

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3Thank rjn1987
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear rjn1987, I am delighted to read that you love the Imperial as much as I do! Thank you ever so much for taking the time to leave us such a wonderful review. We look forward to welcoming you soon. Kindest regards Alison Gilmore General Manager

Coventry, United Kingdom
Reviewed 30 July 2015

The hotel was lovely, very traditional building, beautiful wood inside the hotel grand features and helpful friendly staff. The family made use of the swimming pool, again helpful staff. Anything we asked for they gave us, including room service which was quick and efficient. There was a play room for the little one, which she loved, could have done with...

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2Thank helenhh2015
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear helenhh2015, Thank you for sharing your experience of your stay here with us at the Imperial Hotel Blackpool. It is wonderful to learn that both you and your family had a great stay and made full use of the facilities we have to offer. Thank you for leaving us your feedback. See you next time. Warm regards Alison Gilmore...

Sheffield, England, United Kingdom
Reviewed 29 July 2015

just come back from a long weekend break and absolutely love this hotel, so much so we have stayed there for the last couple of years. Whilst it is not a trendy hotel it is comfortable and the staff are friendly. We had a Sea view room which was lovely and romantic with a lovely view of the sea. whilst...

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2Thank Andrea H
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Andrea H, I am delighted that you both continue to return here and that on each occasion you thoroughly enjoy yourselves. Thank you ever so much for leaving us such kind comments. Your compliments regarding my team’s exceptional service are great to read and I shall pass them on throughout the day. We look forward to welcoming you back...

Isle of Mull, United Kingdom
Reviewed 28 July 2015

One of our priorities is that a hotel needs to be dog-friendly, and this one is - so that is a tick in the box from us. Also, the staff are very friendly. The girl who served us at dinner was so cheerful she really made our day, and the staff on reception were charming. Perhaps it is the contrast...

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Helpful?
3Thank Louise F
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Louise F, Wow! What a lovely review. We are very proud of being dog friendly and I am pleased to read that your dog enjoyed the stay just as much as you. Thank you for leaving us such kind comments particular regarding my team’s friendly and cheery disposition. We do hope you will return to us soon. Kindest regards...

Prague, Czech Republic
Reviewed 27 July 2015

Arrived at 7.45pm to check in in a relatively old style reception. The woman on check in was very friendly and helpful (as were all the staff at the hotel). We booked a Master Sea View Suite which, on the hotel's website states the rooms have bay windows and some with four poster or sleigh beds. Some also have real...

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5Thank BDPW
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear BDPW, Thank you for leaving us a review I am sorry that your room did not meet expectations on this occasion. We are due to begin refurbishment of parts of the hotel including our bedrooms later on in the year. With this in mind along with the excellent service you received, we hope that you will return to see...

Reviewed 26 July 2015 via mobile

Stayed for one night last week must admit not impressed in the slightest Turned up at 2pm to be advised the room wouldn't be available till 3pm very late check in considering check out is 11am While we were waiting we sat in the bar. The bar unfortunately was full of children, I personally think it would be better to...

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4Thank Mark R
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Mark R, I am sorry to read that you were disappointed with aspects of your stay here with us. We do use fresh produce from the local area for our breakfast offering and it is disappointing to read that this did not meet your expectations on this occasion. Please accept my apologies that the children disturbed your visit to...

wigan
Reviewed 26 July 2015 via mobile

On arrival no parking spaces at or around the hotel. We was allocated room 314, upon entering the room was hit by a mouldy smell, room was dark and wall was discoloured under wallpaper which was the mouldy smell. Window was broken so couldn't keep it open as catch was gone. Sink was tiny and not pristine as you'd expect,...

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1Thank Sarah H
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Sarah H, Thank you for leaving us a review. Your feedback regarding the cleanliness and maintenance of your first room has been discussed with my housekeeping manager as this is not of our usual high standard. We do hope that you will return to us next time you are visiting Blackpool, as I am certain we will restore your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The four-star Imperial Hotel Blackpool dominates the North Promenade and was one of the first hotels the Victorians built in the new seaside resort of Blackpool.Everything Blackpool has to offer is right on your doorstep and it’s a great base for exploring the surrounding region. Venture out to discover unspoilt beaches on the Fylde Coast and Cumbria’s picturesque lakes and mountains.This stunning Victorian Blackpool hotel boasts 180 modern bedrooms, 9 of which are stunning suites with sea views, it also has an indoor pool and the No.10 bar, which has served drinks to many British Prime Ministers. ... more   less 

Additional Information about The Imperial Hotel

Address: North Promenade, Blackpool FY1 2HB, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: $75 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Imperial Hotel Blackpool
Barcelo Blackpool
Hotel Style:
#2 Spa Hotel in Blackpool
#4 Luxury Hotel in Blackpool
#16 On the Beach Hotel in Blackpool
#20 Family Hotel in Blackpool
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
63 questions
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over a year ago
Great Yarmouth, United Kingdom
3 months ago
Warrington, United Kingdom
Burnley, United Kingdom

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Questions? Get answers from The Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for family with 3/4 kids below 15 yrs”
 of 5 bubbles smithm900, 19 Feb 2017 | Read review
“Go to the B&B's on the road parallel. Better value and the food is superior.”
 of 5 bubbles Cheathater, 15 Feb 2017 | Read review
“room with seaview”
 of 5 bubbles 481dawnl, 14 Feb 2017 | Read review
“Insist on being shown your room before you begin to settle in your allotted one. Once in it is not easy to change rooms”
 of 5 bubbles onikando33, 13 Feb 2017 | Read review
“check room before paying”
 of 5 bubbles 1tonyhewitt, 6 Feb 2017 | Read review
5 of 5