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The Royal Alexandra Hotel

Traveller (77)
Room & Suite (36)
Dining (5)
About
Location
Cleanliness
Service
Value
Refurbished town centre hotel right in the heart of the resort close to the Winter Gardens, The Grand and all the amusements your heart could desire,beautiful en-suite rooms for all, including our four poster, doubles, twins triples and large family rooms with cot beds, each room has refreshments and 26 or 32 LCD flat screen TVs.Our hotel serves a buffet breakfast were you can eat and drink as much as you like. Alexandra boasts a coffee shop where morning coffee and afternoon tea is served and we pride in home baking,Evening meals for fill most appetites with a choice of menu with fresh local produce daily. Evening entertainment in our cosy cabaret bar with fun and games for all, If you are peckish call room service for our 24 hour house menu.
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Property amenities
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Laundry Service
Non-Smoking Hotel
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Budget
HOTEL CLASS
419Reviews
99Photos
32Q+A
90Room tips
Traveller rating
  • 113
  • 119
  • 79
  • 49
  • 59
Time of year
Traveller type
Language
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  • English
Popular mentions
My husband and I returned again to this hotel (this time for Hogmanay...3 night visit). Staff recognised us straight away and we were welcomed once more. Our room was larger this time, which was brilliant (although our room before was adequate). It was very clean and
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel
Responded 1 week ago
Dear Shell & Chris, Thank you so much for the very kind review. We are absolutely delighted you had such a wonderful holiday at the Royal Alexandra Hotel over the New Year period. Being such loyal returning guests, your feedback means so much to us. We very pleased that as with previous visits, our staff made you feel so welcome. It's also great that you were very pleased with your room, this made us smile! Thank you for the great comments on our food, as you know - the Royal Alexandra prides itself on delivering excellent food with fabulous service so it's lovely to hear you enjoyed the food on offer. We will pass on your very kind words to our chef and restaurant team. The entertainment during the time in which you stayed has received wonderful feedback, we're happy you enjoyed this also! All in all we are so pleased you had a fabulous new year break with us and we will look forward to welcoming you hopefully in the summer, best wishes from the staff and management GUEST RELATIONS
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Visited this hotel for new year with a group of 16 people looking to spend the new year together. First night get cheekily told we can't hold tables their is plenty seats for everyone then new years eve couldn't get a seat when we spoke to member of staff they just shrugged
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel
Responded 1 week ago
Dear Cheryl, Many thanks for taking the time to leave feedback on your recent holiday with us, we are sad to learn you are not fully satisfied. In reference to your room, we are sorry this wasn't to your expectations - having checked our handover reports, i see that you were dissatisfied with the size of your room to which management immediately kindly offered a transfer to another more suitable room as a resolution however unfortunately there are no reports of the issue with the shower as stated in your review. This matter would have been dealt with promptly by staff once made aware, please accept our apologies and we thank you for bringing matters to our attention. Our rooms are not identical in floor space unfortunately and all vary in both size and style however we are pleased staff quickly resolved your room size issue. With regards to seating in our cabaret lounge, as staff kindly stated - unfortunately we do not reserve seats and tables. We do kindly advise guests go to the evening entertainment around the 7.30pm mark to ensure a good seat and to enable groups to be seated together in the bar area however there is ample seating for all guests staying with us. After speaking with the bar staff on duty during the time in which you stayed, i understand you entered our cabaret lounge at 5.30pm to place drinks and jackets on tables and did not return until 7.30pm, i understand you also moved tables together for your party. Staff had to move these tables unfortunately as they were obstructing a fire exit - this i believe was kindly explained to you. Following on from this, management state you notified them of your dissatisfaction due to the moved tables to which staff immediately brought extra chairs for your party to enable you all to be seated together. I do believe that staff at the Royal Alexandra acted professionally and courteously and did everything they could to make your stay the best it could be. As a further note - our logs show that members of your party shouted obscenities at one of our cabaret singers whilst performing on one particular evening which ultimately resulted in the performer having to leave early. We do endeavour to deliver a wonderful holiday experience to all our guests so it does sadden us to receive negative feedback, with five hotels within the Royal Hotels group there is plenty of choice for a wonderful Blackpool holiday so we do hope you will choose Royal Hotels again in the future. Many thanks once again for your feedback, GUEST RELATIONS
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We stayed with grand children ,daughter and son-in-law for two nights . Bedroom was adequate for us fairly clean nice clean towels and clean bathroom. I had pulled the beds straight before we went out and I didn’t see any evidence that the maid had actually done anything the
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel
Responded 11 Nov. 2018
Dear Sue, Thank you for your feedback on your recent holiday. We are sorry to hear the Royal Alexandra didn't meet your expectations on this occasion. With regards to your room not being serviced correctly, this has been passed onto the Hotel's Management and will be investigated. In reference to breakfast, unfortunately our restaurant does get extremely busy at times during the season, and we do ask people to have a seat in the reception area and guests will be called as soon as a table becomes available. Our restaurant team work extremely hard to make sure tables are cleared quickly and guests are not left waiting to long. We are glad to hear that you enjoyed the nightly entertainment that the hotel offers. We have five highly recommended Hotels within our group so we do hope you are not deterred from staying at the Royal Hotels again in the future, thank you once again for your feedback GUEST RELATIONS
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Room 42, Friday 2nd. Having made in impromptu trip to Blackpool I didn't bother to check out any bnbs, so picked this one based on location and price. We had our two kids with us, and this place is accommodating for that. As in, it has separate bed, not sofa beds, which is
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel
Responded 15 Nov. 2018
Dear Sue, Thank you for your feedback on your recent holiday. We are happy to hear that you found the room suitable for your family. With regards to the member of staff, this has since brought this to the restaurant managers attention and has been investigated and dealt with. We are glad that Sam managed to turn things around for you. Management have since spoken to the chefs who apologise that your tomato wasn't cooked enough. As you can see from previous reviews this is not our usual standard, however we use these comments constructively and they will be passed on to make sure this doesn't happen again. With five hotels within the Royal Hotels group offering town centre and promenade locations there is plenty of choice for a great Blackpool Holiday so we hope you will consider us again for a future holiday to the resort. Thank you once again for your review, all the very best
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Spend my money very wisely these days. Picked because of its central location although no hotels particularly cheap in Blackpool just now. Tiny pokey room cold - single glazed - but they did send up a one legged convector heater! Bar was cheap! Breakfast was not great - over
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel
Responded 14 Nov. 2018
Dear Champagnetaste_11, Thank you very much for the review, I'm very sorry to hear you are not fully satisfied with your recent stay at the Royal Alexandra Hotel. In reference to your room, it saddens us this wasn't to your expectations - we do kindly urge our guests to please make management aware immediately of any issues whatsoever so they can be rectified immediately - another more suitable room may have been offered once notified of your dissatisfaction. The team will always try their best to ensure your holiday is enjoyable. With regards to the heating, all our rooms have adjustable thermostats on radiators however should you require more heat in the room, as you state our reception staff would kindly allocate a portable heater - should there be further issues, management will always endeavour to rectify to make your holiday the best it can be. With reference to breakfast - the food at the Royal Alexandra usually receives excellent feedback so it is unusual to receive negative comments on the standard of food on offer. We do have a restaurant supervisor on duty during each meal sitting, should there be any problems - please raise at the time, replacement dishes / suitable alternatives would be arranged immediately. We do feel that the holiday packages presented offer some of the best value for money holidays in Blackpool so we do hope you will choose us again for another break to the resort. Thank you once again for your feedback GUEST RELATIONS
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Cheap, nasty, spoiled views and dirty towels all weekend long!
Cheap, nasty, spoiled views and dirty towels all weekend long!
filthy window sill
broken n stained ceiling tiles
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does the hotel have a car park
Np it does not have a car park
0 votes
Hi how far from station to the hotel will I need a taxi or can u walk
Hi There, Blackpool North Train Station is only a 10 minute walk from the hotel - should you wish to take a taxi it would more than likely be minimum fare. Thank you GUEST RELATIONS
1 vote
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Hi There, yes breakfast can be purchased on a day to day basis whilst at the hotel from reception, Thank you GUEST RELATIONS
0 votes
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Is it free to park on street outside hotel
Hi there, no it is loading only outside the hotel - there is however a car park nearby which offers reasonable rates of around £7 for 24hrs, Thank you GUEST RELATIONS
0 votes
Hi there, thank you for the message - yes we have single rooms available, should you book through ourselves at Blackpool Promotions we don't charge a single room supplement. There are pay and display car parks nearby just up the road which offer reasonable rates of around £7 for 24hrs Thank you GUEST RELATIONS
0 votes
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"Tip for a good room, go somewhere else!"
"Bring Ear plugs."
"Back rooms quieter"
"This place is a warren, it's impossible to give advice!"
"Lovely clean rooms , staff were friendly, lovely breakfast, great location "
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PRICE RANGE
USD 31 - USD 128 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBlackpool
NUMBER OF ROOMS
87
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